MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated October 17, 2018
375 reviews

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3.0
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MoneyGram International CEO Alex Holmes
Alex Holmes
82 Ratings

375 Employee Reviews

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Pros
  • "Good work/life balance with above average time off and 401k benefits" (in 23 reviews)

  • "Great people, well located office" (in 24 reviews)

Cons
  • "Poor work/life balance, moderate turn-over" (in 10 reviews)

  • "Upper management is newer and has been extremely involved in very low level details of projects" (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Management listened and bought in to employee initiative.
    Ability to move up.

    Cons

    If you want a life long career here up to VP level or high you'll have to move to Dallas or Frisco.

    Advice to Management

    Keep it up.


  2. Helpful (2)

    "MISERABLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Frisco, TX
    Current Employee - Compliance Analyst in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Literally nothing other than leaving that place at the end of the day.

    Cons

    This place is a NIGHTMARE. Petty, cliquish management with no relevant experience that can best be described as bullies with unrealistic expectations. All they care about is numbers. PRODUCTIVITY, PRODUCTIVITY, PRODUCTIVITY. They even regularly have AC issues in the building, so this place is literally a sweat shop.

    Advice to Management

    You should be ashamed of yourselves.

  3. Helpful (3)

    "Instructional Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time (Less than a year)

    Pros

    nice location to work at.

    Cons

    high turn-over and no opportunity for advancement

    Advice to Management

    retire


  4. Helpful (4)

    "Deceptive, Unethical, Poorly Managed, No Sense of Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Partner in Frisco, TX
    Current Employee - Business Partner in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Free coffee and clean office space. There are a lot of knowledgable employees who care and want to contribute toward returning the company to profitability. Compensation is somewhat competitive.

    Cons

    There is no communication from the EC or Sr. Leadership. It seems like corporate strategy consists of bullet points someone wrote down on a cocktail napkin while onsite at a competitor for an interview. There is no communication, collaboration, or prioritization. There is also no work demand management. The result is there are a hundred #1 priorities and the only items that get attention are owned by the person that yells the loudest. Employee engagement, career growth opportunity, and support are non-existent. It is as if the company bought a Delorean with a preinstalled flux capacitor, went back to 1985, and removed support for flexible work schedules and remote work opportunities. Teams are called out if they don't have people in seats from 9-4:30 everyday, resulting in monitoring of badge reader reports!

    Advice to Management

    Engage your employees, listen to their ideas, communicate your clear and achievable objectives, prioritize work, manage demand for available resources or adjust resources to accommodate demand. Communicate and be honest!


  5. Helpful (4)

    "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 8 years)

    Pros

    So many great people to work with

    Cons

    Stopped caring about employees and customers, Got too greedy


  6. "Ops Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends

    I worked at MoneyGram International full-time (Less than a year)

    Pros

    Specialized training, good work–life balance, nice work enviroment.

    Cons

    There are no options to grow up


  7. Helpful (4)

    "A Sinking Ship - Steer Clear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    The dedicated, hard working people who still remain employed under a this turbulent leadership.

    Cons

    Leadership has taken the human aspect out of their culture. There is little to no recognition for hard work and have stripped away any work/life balance the organization once had. Work from home is no longer an option and they have enforced core hours of 9am-4:30. Not a place to be if you're looking for positive, flexible, and encouraging, culture with opportunities for advancement.

    Advice to Management

    As the layoffs continue and the hard-working employees you still have are unappreciated and ignored, you'll continue to lose talent. But then again, maybe that's what you're trying to accomplish.

  8. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time

    Pros

    My teammates were very nice and i had fun while working with them, But company policies and overall company cuture is bad.

    Cons

    Senior management keeps changing policy. If you suggest positive change - you may get on target. senior management is more in politics rather competing with new market challenges and growing business.

    Advice to Management

    Please concentrate on other compitators who came after moenygram and capture market. Please don't fire employees who are loyal to you from long time. Instead cut down your bonuses. Your bonus might feed bread and butter for thousand emplyee .


  9. Helpful (4)

    "Craziest job offer ever!"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at MoneyGram International full-time

    Pros

    no pros - my limited experience and time with Money Gram was not positive.

    Cons

    I interviewed with Money Gram earlier in the summer. I was offered a position (and the salary was much lower than what I was expecting). The recruiter gave me a few days to consider the offer. I was never sent a formal offer letter. Five (5) hours after the offer was extended to me I got another call from the recruiter who said that they were rescinding the offer because I did not immediately accept it! I was stunned - but I truly think I dodged a bullet. After the fact I have since learned that Money Gram is not a good place to work.


  10. "Transaction services specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MoneyGram International full-time

    Pros

    They have flexible hours, great at communication, promoting within, benefits

    Cons

    I did not have any issues here I started a year ago and was promoted within a year.


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