MoneyGram International Reviews

Updated Jul 29, 2020

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3.0
45%
Recommend to a Friend
47%
Approve of CEO
MoneyGram International CEO Alex Holmes
Alex Holmes
130 Ratings
Pros
  • "good atmosphere, work life balance, career opportunities in compliance(in 25 reviews)

  • "Some great people - they leave or are laid off though(in 24 reviews)

Cons
  • "Upper management is newer and has been extremely involved in very low level details of projects(in 18 reviews)

  • "heavy workload, no work life balance(in 13 reviews)

More Pros and Cons
  1. Featured Review

    "Global experience in a start-up atmosphere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    With 2,000+ employees around the globe, each person has the ability to influence company direction in their everyday work (like a start-up). Great place to learn a wide variety of skills on the job. If you’re comfortable with change, you will thrive and have opportunities to grow. Solid U.S. benefits: 12 week 100% paid maternity leave, 4 weeks of PTO to start, and 11 paid holidays.

    Cons

    Fast paced, sometimes the global nature of the work can provide challenges to work through.

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  2. "A great place to work and grow!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructional Designer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    They live their core values of Integrity, Respect and Commitment! Employees are valued, PTO, Benefits, and Schedules are focused on balance.

    Cons

    Very flat organization means there isn't a lot of opportunity for career progression. (not really a con because people are happy in their roles and are staying)

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  3. "Fun, fast-paced frenzy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hagatna, GU
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MoneyGram International part-time for more than a year

    Pros

    Customer satisfaction, problem solving, smiles

    Cons

    Noisy, language barriers, software malfunction

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  4. "N/A"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at MoneyGram International part-time for more than 3 years

    Pros

    Its great. I have nothing bad to say

    Cons

    Staff, very unprofessional so yea

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  5. "Pretty good company"

    3.0
    Former Employee - Manager 

    I worked at MoneyGram International full-time

    Pros

    pay is fair Customer service could be better

    Cons

    Needs to provide better direction to staff on future plans

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  6. "MGI under transition"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Physical Security in Saint Louis Park, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time for more than 10 years

    Pros

    Loved my thirteen years at MoneyGram. My workmates are incredible.

    Cons

    When you find yourself reporting to a person of equal rank, find the exit.

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  7. "So many possibilities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Experienced long term employees, that care about getting the job done right. Managers Benefits

    Cons

    Ever changing direction Lack of direction from Sr Leadership Leadership does not take recommendations from Teams

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  8. Helpful (1)

    "MG Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time for more than 10 years

    Pros

    Bonuses are decent and they plan financially well for your bonus.

    Cons

    Unorganized, too many hands in the pot and managers that only care about their numbers and ratings. Strict deadlines and they keep trying to squeeze them tighter. Things were great until they brought certain people on and moved them up. Everyone is stressed beyonds words on my team. I loved the company my first few years but things quickly took a 360. No work/life balance ..at least, not on my team. I have no energy or motivation for anything else after I am done with just my daily duties.

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  9. "Salary"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MoneyGram International full-time for more than a year

    Pros

    Great benefits! Flexibility and Great culture!

    Cons

    The management team needs work.

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  10. "No direction, constant layoffs, bad culture."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time for less than a year

    Pros

    Salary is competitive, I guess.

    Cons

    Leadership plays favorites and has no direction for company's future, constant layoffs, top down directives are near-sighted and lack strategy, poor management, disagree and you get let go. Bad/no culture but egos are through the roof.

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Found 438 reviews