MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated July 19, 2017
299 reviews

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3.1
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MoneyGram International CEO Alex Holmes
Alex Holmes
43 Ratings

299 Employee Reviews

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Pros
  • Work-Life Balance - opportunity to work from home, as appropriate (in 17 reviews)

  • Flexible hours, great work environment, awesome structure (in 18 reviews)

Cons
  • Upper Management didn't care about employees once the move of HQ happened (in 17 reviews)

  • Long hours, lack of communication, temps are paid better than full time perm employees (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "The future is bright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The recruitment process was efficient, Moneygram was impressively quick to make decisions. Onboarding process was quick and easy.
    Culture is positive and forward looking. Of course, there are problems to be solved but the company is aware and pragmatic about solving them.

    Cons

    A little staid and old-school.

    Advice to Management

    Keep shaking things up


  2. "IT Security Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Security Analyst in Minneapolis, MN
    Current Employee - IT Security Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Great pay, great teams. There is a lot of change but it is mostly for the good. A lot has been invested in security and there is a clear path to maturity.

    Cons

    There is not a lot to complain about. My only problem is distance and traffic. Other than that all is well.

    Advice to Management

    You're moving in the right direction.

  3. Helpful (1)

    "Associate Counsel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Corporate Counsel in Dallas, TX
    Former Employee - Associate Corporate Counsel in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time

    Pros

    Flexible work from home. Limited performance incentives or achievable 30% bonus.

    Cons

    Lack of direction and overall instability. Limited resources. Hi turnover. Worthless stock optipns outside inner circle

    Advice to Management

    Provide greater vision. Be aggresive. Give up WalMart. Be innovative, not just follow the heard.


  4. "Streefree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Auditor in Dallas, TX
    Former Employee - IT Auditor in Dallas, TX

    I worked at MoneyGram International (More than a year)

    Pros

    great management and team work. Work environment is pleasant.

    Cons

    Time off not too many time off.


  5. Helpful (2)

    "Great place to work, culture can be difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Management gives autonomy in your job. Executive leadership trying to increase communication efforts and cares. A lot of new and talented people coming in.

    Cons

    Culture of keeping things secret and throwing under the bus. While not career damaging and mostly just frustrating a lot of people working towards making it better and it's noticeable. Still some organizational challenges from the amount of restructuring overseas and to Dallas.

    Advice to Management

    Transparency while getting better can improve, but realize challenges with the size of the organization.


  6. Helpful (2)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Flexible hours and friendly co-workers for the most part.

    Cons

    No good benefits.
    Favoritism not to the best workers, but best smiles.
    Management don't know how to manage.
    Errors and horrors on results.

    Advice to Management

    New owner, review stuff very well and determine who really knows their job.
    Keep the hard workers, not the lazy ones.


  7. Helpful (7)

    "Short term jobs with acquisition in fall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Dallas, TX
    Former Employee - Senior Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    Compensation was reasonable but not structured. Benefits/PTO/Holidays were good.

    Cons

    Way too much politics and "favorites." Lots of hard workers carrying the load for the others. Annual merit increases not based on results, very subjective. Managers didn't manage incompetent employees. HR area is in turmoil.

    Advice to Management

    Wait until you see how the new Chinese management changes the culture. Big changes coming for slackers.

  8. Helpful (2)

    "Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn Park, MN
    Former Employee - Anonymous Employee in Brooklyn Park, MN

    Pros

    A lot of good employees. Friendly.

    Cons

    Too many managers who do not know how to manage.


  9. Helpful (2)

    "Nice coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner Servicing Specialist I in Brooklyn Center, MN
    Former Employee - Partner Servicing Specialist I in Brooklyn Center, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time (More than a year)

    Pros

    Good coworkers, everyone strove to help or teach others.

    Cons

    No company loyalty and the company laid off 5000+ people

    Advice to Management

    Preserve people over the bottom line. Too big corporate values.


  10. Helpful (3)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    Company has operations throughout the globe.

    Cons

    Everybody works in silos. Lacking a culture of bringing people together.

    Advice to Management

    Hire a Culture Officer to help create a more inclusive environment.


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