MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated March 20, 2017
32 reviews

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MoneyGram International CEO Alex Holmes
Alex Holmes
4 Ratings

32 Employee Reviews

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Pros
  • Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance (in 18 reviews)

  • A lot of great people works there, even the upper management (in 19 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Many wonderful people work at MoneyGram in entry-level positions.

    Cons

    Poor management at every level within the organization. They do not have morals and do not adhere to the "corporate values".

    Advice to Management

    Ant Financial execs need to replace all of the members of the Executive Committee and the Head/VP managers. Failing to replace these losers will cost you a large amount of money in the long run.


  2. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Compensation structure is aimed at taking this out of the picture for job satisfaction.

    Cons

    All though compensation is good, the culture is a dismal failure. The new CEO has failed to drive a culture of unity within the communicated MoneyGram United strategy. The organization prefers to keep destructive and inexperienced leaders that have a longer tenure rather than focusing on the things that can make the organization better. MoneyGram loves to talk about change, but will continue to revert back to habits which have put it in the position its in...which is losing in the marketplace.

    Advice to Management

    If you can't separate your personal friends from your professional responsibilities, then you should reconsider your professional career path. You are doing a disservice to the company.

  3. Helpful (1)

    "POOR - HR & Senior Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The offer average salaries, nothing special.

    Cons

    Poor senior leadership - they lack vision and have no "true leaders". They promote "Yes-man" mentality people in middle management positions. They fire or force out talented individuals because the week leaders are threatened by them.

    HR is biased and plays favorites.

    Advice to Management

    1) Investors should demand a replacement of the entire board of directors. 2) All VP should be replaced. 3) Pamela Patsley should return her salary and stock options for the past 5 years.

    This is why they stock has remained in the toilet.


  4. Helpful (3)

    "Compliance organization: a seedy underworld"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Compliance Analyst in Frisco, TX
    Current Employee - Compliance Analyst in Frisco, TX
    Doesn't Recommend

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Close to everything
    Cowboys stadium Go cowboys!

    Cons

    Leadership has no idea or clue - most can't even write a proper email or speak properly
    Inner circle mentality
    Racist against anyone who is not one of them
    Favoritism based on ethnicity Spanish decent and relationship
    Favors to management will get you promoted

    Advice to Management

    leadership is toxic and get by with unjust activities that is never investigated
    HR is a joke and are not neutral
    Many great individuals have either left or let go because of the "inner circle" happens almost every month - targets on people's back
    Say Promote culture of compliance but it's more culture of compliant
    Especially a couple individuals who are all talk but no action
    You can't complain or you will get fired, I have seen it with my own eyes.
    Individual who have many complaints and supposedly an open investigation don't get reprimanded because protected by the inner circle.
    This is a sad place to work and 80% of the people are looking for a new job
    Fines galore.
    New Chief CO needs to get rid of half the management and clean this place up


  5. Helpful (5)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Some intelligent people actually work there.

    Cons

    To be successful at MoneyGram you should go to your nearest surgeon and have a lobotomy - make sure that every cell of creative brain matter is removed as well as any cells contributing to creativity or ethics. You will do great! be a drone, think like everyone else, looks at everything with a lust for money and power, and no caring whatsoever for individuals you will excel to upper management.

    Advice to Management

    Resign. Those of us with intelligence and morals are all leaving you behind.


  6. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International (More than 3 years)

    Pros

    Co-workers and front line employees

    Cons

    Management team lack vision. No understanding of amount of work needed to get things done. Very poor company culture.

    MoneyGram International Response

    Jan 29, 2016 – Talent Acquisition Manager

    We appreciate your review. As we look to ensure successful careers for all employees. If you feel the work-life balance you are looking for is not being achieved, please feel free to discuss this... More


  7. "No process followed in any department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook

    I have been working at MoneyGram International as a contractor

    Pros

    New learning experience in a new domain. Lot of new process and changes being incorporated

    Cons

    Releases are never scheduled properly.

  8. Helpful (13)

    "CEO and CFO must be fired!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Brooklyn Center, MN
    Current Employee - Senior Director in Brooklyn Center, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International (More than 8 years)

    Pros

    CEO had turned the place into a milk cow for personal benefit.

    Cons

    They use extreme tactics to get rid of all major US based employees with tenor so that they can collect benefits themselves.

    Advice to Management

    Be open and truthfull and isnt it enough that you have done. Leave and let this company live again!

    MoneyGram International Response

    Aug 3, 2015 – Talent Acquisition Manager

    Thank you for your honest review. We are wondering if you would be interested in providing us more information related to your concern about MoneyGram's leadership. We strive to provide our employees... More


  9. Helpful (3)

    "Fraud Prevention Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Coworkers are among the best

    Cons

    Job is moving to Poland

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    Thank you for sharing your honest feedback. At MoneyGram, we view ourselves as a truly global company and try to give our customers a better experience by providing customer service around the world... More


  10. Helpful (5)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Nice environment, people are friendly

    Cons

    Poor management, benefits are ok

    Advice to Management

    Plan things ahead, don't do last minister decision


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