MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated February 20, 2017
34 reviews

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Current Employees

4.0
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MoneyGram International CEO Alex Holmes
Alex Holmes
3 Ratings

34 Employee Reviews

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Pros
  • Work-Life Balance - opportunity to work from home, as appropriate (in 14 reviews)

  • A lot of great people works there, even the upper management (in 17 reviews)

Cons
  • Upper Management didn't care about employees once the move of HQ happened (in 17 reviews)

  • Long hours, lack of communication, temps are paid better than full time perm employees (in 8 reviews)

More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MoneyGram International full-time

    Pros

    Great company
    Good bonus
    Positive working environment

    Cons

    Poor communication
    Lack of support


  2. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MoneyGram International full-time

    Pros

    Very flexible with time, management is very flexible as well. Get a good amount of paid holidays off. The company is very relaxed as long as you get your work done and its very multi cultural.

    Cons

    Benefits are not the best


  3. "Overall positive. Company wide I feel there are opportunities and an environment where management cares."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are decent, there are opportunities to grow professionally, and there is a willingness to hire someone starting out in their career.

    Cons

    The job can at times seem very unstable and when issues arise on a departmental level it can be hard to find resources to mediate them.

    Advice to Management

    Be more vigilant about work climate on a micro level.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Global Experience Guaranteed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Neutral Outlook

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Small company with truly global reach. Great place to get global experience.

    Cons

    If you like change and the challenges that come with it, this is a great place.


  6. Helpful (1)

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook

    I have been working at MoneyGram International part-time (More than 3 years)

    Pros

    Non-demanding, freedom of workspace, eased procedures, corporate protection.

    Cons

    High volume of customers, low salaries

    Advice to Management

    Increasing the wages would highly motivate people to perform their duties at a more optimal level.


  7. Helpful (2)

    "Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Some benefits comments posted by others are not accurate.
    Benefits start day 1. Medical deductible is minimum allowed for HDHP. Employee bi-weekly contribution is very competitive when Wellness Incentive is earned. No increase in employee contributions for 2016! HSA company contribution is almost half annual deductible. PTO was increased to higher levels in 2015 as was extra paid holidays. 401(k) match is immediately vested and market competitive.

    Cons

    Not sure why employee turnover rate is higher than normal.

    MoneyGram International Response

    Feb 23, 2016 – Inbound Marketing Manager

    Thank you for providing your feedback. We pride ourselves on offering a competitive benefits package for our employees. Thank you for acknowledging the things we do well.


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of National Accounts in Dallas, TX
    Current Employee - Director of National Accounts in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than 8 years)

    Pros

    Dynamic company in a dynamic industry

    Cons

    Competitive pressure within the industry

    Advice to Management

    na

    MoneyGram International Response

    Jan 29, 2016 – Talent Acquisition Manager

    Thank you for the positive feedback. When you choose MoneyGram, you choose to work with a global family of financial experts and we're happy you're on our team!


  9. Helpful (1)

    "Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Officer
    Current Employee - Compliance Officer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    World wide view of risk exposure.

    Cons

    Internal employees limited to growth.

    Advice to Management

    Listen to employees and create a work life balance approach to work. Your best assets are your employees.

    MoneyGram International Response

    Jan 29, 2016 – Talent Acquisition Manager

    Thank you for your comments. We appreciate your honesty in the concerns you raise. We are also open to hear what your view as pros to working at MoneyGram. We are striving to create new solutions for ... More


  10. Helpful (6)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (Less than a year)

    Pros

    I have only been working at MoneyGram International for 9 months, but it has been a very positive experience to date. There are smart, energetic and enthusiastic folks working all over the world. If you want to work in a global organization, MoneyGram is the place to be and the Information Technology organization is a great place to experience the full global spectrum.

    Cons

    MoneyGram is interesting because in some areas, it is an older company, and yet in other areas of the company, it acts and feels much more like a start-up or younger company. While not necessarily a con, it does create some interesting challenges and opportunities.

    Advice to Management

    Continue to empower your employees to do the right things, at the right times, for the right reasons.

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    Thank you for the positive feedback. When you choose MoneyGram, you choose to work with a global family of financial experts and we're happy you're on our team!


  11. Helpful (4)

    "Not too big, not too small: just right"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International (More than a year)

    Pros

    Medium-sized company not bogged down with excessive process/bureaucracy. Every employee has the opportunity to make a positive impact if they chose to take the initiative. Great place for people who like to build new things. Competitive compensation. Global company with opportunities to work with people all over the world.

    Cons

    As a medium-sized company, there are not always resources to provide the same level of employee support/training as larger companies. People who are not self motivated and driven to excel may not do well.

    Advice to Management

    Keep up the investments in training and development. Support initiatives to help the entire organization understand customer experience.

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    Your feedback is much appreciated. We pride ourselves on offering a competitive benefits package to our employees. Thank you for acknowledging the things we do well.



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