MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated February 23, 2017
26 reviews

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Current Employees

5.0
Star Star Star Star Star
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MoneyGram International CEO Alex Holmes
Alex Holmes
9 Ratings

26 Employee Reviews

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Pros
  • Work-Life Balance - opportunity to work from home, as appropriate (in 15 reviews)

  • A lot of great people works there, even the upper management (in 18 reviews)

Cons
  • Upper Management didn't care about employees once the move of HQ happened (in 17 reviews)

  • Long hours, lack of communication, temps are paid better than full time perm employees (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "The future is bright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The recruitment process was efficient, Moneygram was impressively quick to make decisions. Onboarding process was quick and easy.
    Culture is positive and forward looking. Of course, there are problems to be solved but the company is aware and pragmatic about solving them.

    Cons

    A little staid and old-school.

    Advice to Management

    Keep shaking things up


  2. "Moneygram agent"

    Star Star Star Star Star
    Current Employee - Money Gram Agent in Miami, FL
    Current Employee - Money Gram Agent in Miami, FL

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    I worked with lots of client I'm good with customers

    Cons

    They don't give luch brake and and the owner will yell at me too much

    Advice to Management

    All I can say it's that I'm good at customer service hope you let me give it a try thanks


  3. "Excellent company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits, work environment, excellent technologies, best HR,

    Cons

    Could have been better in terms of space.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Outstanding company and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management Leader in Saint Louis Park, MN
    Current Employee - Product Management Leader in Saint Louis Park, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I've worked at MoneyGram for 5 years. I work in the Global Product group. I have a great team and great leader -- the culture is high-trust and solution focused. It's a very interesting business with a global reach. Every day I get to work with colleagues around the globe on their specific challenge or opportunity. I cannot say enough good things about the people at MoneyGram.

    Cons

    Although working for such a global company is awesome, it can translate to some interesting working hours/conference call times. It's a very flexible work environment that requires flexibility in employees.

    Advice to Management

    I really enjoy the tone set by Product leadership as well as by Alex Holmes, the CEO. It's a culture of trust and transparency and I am very happy to work at MoneyGram.


  6. "an impressed new employee (10 months into the job)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upper Management/Professional in Dallas, TX
    Current Employee - Upper Management/Professional in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A positive and friendly company culture with an emphasis on ethics and and employee engagement. Very good benefits and facilities. Great people, and a professional and fun atmosphere. A focus on emerging technologies and business opportunities. Very much an international company with opportunities to work in other countries. An exciting place to be with emerging markets and new technologies and models for alternative financial services.

    Cons

    somewhat concerned about plan to move more offices into collaborative (open) arrangements, especially for professionals accustomed to traditional / closed office environments

    Advice to Management

    Continue efforts to develop new technologies and business lines.


  7. "Global HR Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition in Dallas, TX
    Current Employee - Talent Acquisition in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Fast paced, growing team. Good place to learn.

    Cons

    Lots of moving parts. You have to be quick on your feet to stay up to date.

    MoneyGram International Response

    Jan 29, 2016 – Talent Acquisition Manager

    We're so happy to hear and couldn't agree more! When you join MoneyGram, you join a truly global network of financial experts and we're glad to have you as part of the team.


  8. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Dallas, TX
    Current Employee - IT Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International (More than 3 years)

    Pros

    People are friendly, salary is good, great atmosphere

    Cons

    nothing really - maybe communication channels should be broaden

    Advice to Management

    Communicate your strategic plans, collaborate with employees

    MoneyGram International Response

    Jan 29, 2016 – Talent Acquisition Manager

    Thank you for the positive feedback. When you choose MoneyGram, you choose to work with a global family of financial experts and we're happy you're on our team!


  9. Helpful (3)

    "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (Less than a year)

    Pros

    With just 2700 employees, this is not a huge company but it does have a massively global footprint. If you're a go-getter who thrives in a non-structured environment and can figure things out for yourself, this is a GREAT place to work. For those who need strict processes and structure, this may not be the place for you. I absolutely love it because I feel I can be part of the creation of structure and processes. It is definitely a start-up type company, but has been around a long time. They are looking for people to help them innovate. There are many great leaders who are here to help effect change and progress which makes it an exciting place to be.

    Cons

    The company is in an aggressive change mode which can be challenging at times. We are moving very fast and it can be hard to keep.

    Advice to Management

    Communication has improved - keep that up! We have great senior leaders across the globe who are striving to make the company the best it can be.

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    We're so happy to hear and couldn't agree more! When you join MoneyGram, you join a truly global network of financial experts and we're glad to have you as part of the team.


  10. Helpful (2)

    "Team-oriented, employee-oriented organization with an opportunity for work-life balance!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    - Work-Life Balance - opportunity to work from home, as appropriate
    - Business Process Improvement focus - many global projects, with opportunity to work directly on change management initiatives
    - Personal Growth - opportunities for advancement, if you perform well
    - Benefits - Great improvement in total Benefits package this year (2015) - inexpensive medical premiums, with a lower deductible than last year; 4 weeks for vacation/sick/personal; 10 paid holidays; nice company 401k match - definitely stronger than 2014!
    - Communication - New employee intranet site - increased visibility into organization, more direct communication to employees

    Cons

    Multiple legacy systems for employee information. However, company is getting new global platform in 2nd quarter 2015, so that will be changing soon.

    Advice to Management

    Continue to communicate with employees, and to listen to employee feedback. It is working!


  11. "Growing out of control"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Dallas, TX
    Current Employee - Human Resources in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (Less than a year)

    Pros

    Amazing people, profitable company, work-life balance

    Cons

    lack of control, lower compensation, very lean


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