MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated November 9, 2017
65 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MoneyGram International CEO Alex Holmes
Alex Holmes
15 Ratings

65 Employee Reviews

Sort: PopularRatingDate

Pros
  • Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance (in 18 reviews)

  • Motivated Happy People Generally fun respectful work environment (in 19 reviews)

Cons
More Pros and Cons

  1. "Regional Compliance Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Compliance Officer in Dallas, TX
    Current Employee - Regional Compliance Officer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Company has diversity, work from home

    Cons

    poor organization ; poor Human resources management; long works hours between 10 and 13 per day; poor leadership; no work life balance; retaliation; terrible place to work


  2. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (Less than a year)

    Pros

    Horrible company run as fast as you can to nearest exit

    Cons

    High turnover. employees are constantly leaving. They can't keep full time employees. The contractors only stay a week and don't return which puts more work on the remaining employees. Management are like drill sergeants they monitor your work all day and criticize the way you handle the situation even though you're following procedure. Horrible company

    Advice to Management

    Hire new management or management training is definitely needed.

  3. Helpful (3)

    "Company on transformation mode and lays people off all the time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Good benefit and freedom. Pay grade is normal with industry standards. IT is like a school. I can't really think of more pros about this company. It seems like unless you are in Dallas your chances are very low to grow.

    Cons

    Minneapolis location vulnerable. Data center will be moved to a cheaper real estate and as soon as that happens no need to have a location in MN. Recent acquisitions are also potential risk.

    Advice to Management

    Engage employees and gain their trust.


  4. Helpful (5)

    "They deserve less than 1 star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Non-leadership staff primarily consists of great people. They are dedicated, hard working people that care about their clients/agents.

    Cons

    Terribly poor leadership at all levels. Management promotes and protects lazy, cancerous employees for two reasons: they stroke management's ego or because of "special favors".

    Advice to Management

    Ant Financial or Euronet - you need to clean house, replace all of the leadership and remove the cancerous employees.


  5. "Contractor - Treat People Like Garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contractor in Minneapolis, MN
    Former Contractor - Contractor in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International as a contractor (Less than a year)

    Pros

    Beautiful facility, interesting work, some good people

    Cons

    Most coworkers not friendly, not much in way of teamwork, or direction

    Advice to Management

    Management sucks amateur, passive agressive, useless leadership...told the guy before me was "set up for failure"...who does this?..little to no feedback on my work then after three months told to leave same day..no reason given..manager never even talked to me..their equally amateurish affiliated contracting company Keyot same..stay away from them both..mickey mouse operations both


  6. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Many wonderful people work at MoneyGram in entry-level positions.

    Cons

    Poor management at every level within the organization. They do not have morals and do not adhere to the "corporate values".

    Advice to Management

    Ant Financial execs need to replace all of the members of the Executive Committee and the Head/VP managers. Failing to replace these losers will cost you a large amount of money in the long run.


  7. Helpful (3)

    "Project Coordinator/Jr. Project Manager"

    StarStarStarStarStar
    Former Employee - Project Coordinator/Junior Project Manager in Minneapolis, MN
    Former Employee - Project Coordinator/Junior Project Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I liked the people I was working with at the time and enjoyed the relaxed dress code.....that is about it.

    Cons

    Management was awful! Constant changes. I didn't ever receive any formal training on the SDLC (software development life cycle) that I was operating in. There was very little mentorship and opportunity for growth. Although I was in a contract for hire position, I never felt that my manager treated me as a full time employee and had no intention of bringing me full time. He told me on multiple occasions, "If I have to do more work on your behalf, you will come to find that isn't a good thing." None of the Project Managers enjoyed any of their managers from what I knew. It also made a lot of people uneasy that there were constant layoffs. Very little transition documentation as well, which made it difficult to pick on projects mid life cycle.

    There were ares of the company that didn't have the issues that the PMO had, but for the most part if you are going into the PMO as a Project Coordinator/Project Manager be ready to be frustrated at things you take heat for that are out of your control.

    Advice to Management

    Spend more time with/improving your Project Managers and not trying to fix a process that isn't broken.

  8. "Unethical Sales organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than a year)

    Pros

    No pros at this time.

    Cons

    Management's talk not backed by actions.


  9. Helpful (1)

    "Torturous Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time

    Pros

    Still some great people - though getting to be fewer and fewer

    Cons

    Company is run by a bunch of money grubbing bullies with no actual respect for or interest in the company or its employees.

    Advice to Management

    Clean house. Hire people who actually have a vision for the line of business and can muster at least a modicum of respect for the employees.


  10. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Compensation structure is aimed at taking this out of the picture for job satisfaction.

    Cons

    All though compensation is good, the culture is a dismal failure. The new CEO has failed to drive a culture of unity within the communicated MoneyGram United strategy. The organization prefers to keep destructive and inexperienced leaders that have a longer tenure rather than focusing on the things that can make the organization better. MoneyGram loves to talk about change, but will continue to revert back to habits which have put it in the position its in...which is losing in the marketplace.

    Advice to Management

    If you can't separate your personal friends from your professional responsibilities, then you should reconsider your professional career path. You are doing a disservice to the company.


Showing 65 of 335 reviews
Reset Filters