MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated August 5, 2017
75 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MoneyGram International CEO Alex Holmes
Alex Holmes
13 Ratings

75 Employee Reviews

Sort: PopularRatingDate

Pros
  • Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance (in 18 reviews)

  • A lot of great people works there, even the upper management (in 19 reviews)

Cons
More Pros and Cons

  1. "IT Division, interdepartmental experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance.

    Cons

    Select individuals get away with a surprising level of high-school-like behavior in the workplace. And less of an issue here than at other companies I've worked for, but MG also suffers from the IT administrative habits of upholding bad processes just to keep the company blood pumping without actually fixing the way things are done for the long-term.

    Advice to Management

    Encourage knowledge-sharing and cross-training more among the IT division, with particular emphasis on sharing upper management's philosophy throughout the teams they manage (that is, get everyone on the same page, but do so via knowledge & teamwork, as force and "because I said so" rules are usually counterproductive).


  2. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The European team is made of very nice and competent people. There is a strong work ethich

    Cons

    There was some distance between the US based teams and the European based teams

  3. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time

    Pros

    When needed, they always had the money for infracstucture.

    Cons

    Poor planning and dumb decisions usually led to layoffs.

    Advice to Management

    Management needs to push back when Execs make dumb decisions.


  4. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Great benefits, generous vacation time, good pay, understanding managers for great work/life balance. Company throws events during the summer which is nice. The people are generally good and easy to work with across the board, there are always going to be difficult people everywhere you go...

    Cons

    Needs to invest more in infrastructure to improve the health of the company. Politics can play a roll with certain leaders, but again you get that anywhere you go.

    Advice to Management

    Invest in your people. There are a lot of good people that work at MGI but the company can be very demanding on everyone.


  5. "Contract work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Legal Administrative Assistant in Minneapolis, MN
    Current Contractor - Legal Administrative Assistant in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MoneyGram International as a contractor (Less than a year)

    Pros

    Flexible hours, great work environment, awesome structure

    Cons

    Keep a lot of contractors to avoid hiring... not room for work

    Advice to Management

    Improve training strategies


  6. Helpful (2)

    "Great place to work, culture can be difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Management gives autonomy in your job. Executive leadership trying to increase communication efforts and cares. A lot of new and talented people coming in.

    Cons

    Culture of keeping things secret and throwing under the bus. While not career damaging and mostly just frustrating a lot of people working towards making it better and it's noticeable. Still some organizational challenges from the amount of restructuring overseas and to Dallas.

    Advice to Management

    Transparency while getting better can improve, but realize challenges with the size of the organization.


  7. Helpful (6)

    "Used to invest in employees, customers, and community, but no more."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time

    Pros

    Motivated Happy People Generally fun respectful work environment

    Cons

    Many financial cutbacks in recent years. This resulted in a significant cut in employee recognition and celebrations. Stock price kept going down, so company decided to lay off 700 US-based people. This was a financial decision, but it was painful because (previous) CEO continued to be one of the highest paid CEOs in the U.S. and continued to make millions in salary and enormous bonuses. Significant cuts were also made to customer service quality and employee training. Little investment was made to improve systems and the service suffered. It seemed to be cut cut cut so she could earn earn earn.

    Advice to Management

    Spread the wealth. Invest in employee training and systems so the customer gets a better experience and employees feel more prepared.

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MoneyGram International full-time

    Pros

    Great company
    Good bonus
    Positive working environment

    Cons

    Poor communication
    Lack of support


  9. "Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Fast paced environment, my job had a lot of variety and was rewarding!

    Cons

    Many work arounds for systems that can't address all circumstances needed regarding needs of the agents.

    Advice to Management

    Like most large companies, a big disconnect between corporate leaders and those working the day to day.


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great executives and Sales directors who back up sales managers 100%.

    Cons

    More supports given to larger established clients than to new ones


Showing 75 of 317 reviews
Reset Filters