MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated August 28, 2017
76 reviews

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4.0
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MoneyGram International CEO Alex Holmes
Alex Holmes
14 Ratings

76 Employee Reviews

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Pros
  • Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance (in 18 reviews)

  • Motivated Happy People Generally fun respectful work environment (in 19 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Best Money Transfer Service Worldwide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer IV in Saint Louis Park, MN
    Current Employee - Software Engineer IV in Saint Louis Park, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than 8 years)

    Pros

    Provides much needed competition for Western Union by offering superior competitive services at a lower cost. Without MoneyGram, Western Union would surely be able to have nearly a monopoly and would charge higher fees for its services. The ability to work remotely can save money on gas. I like that my desk phone is a direct number so I don't have to give an extension like I have at some companies I have worked for in the past. Having an attached parking ramp to park in for free is definitely a plus. While I might miss the skyway in downtown Minneapolis and St. Paul, I do not miss the high priced parking they have.

    Cons

    Benefits could be better as health co-payment are higher than any place I have ever worked before. There is way too much management and not enough people to do the real work in IT. Too many people in too little of space as they are moving people from other floors to one. Cubicles are inadequate for some jobs for the work involved.


  2. "I worked at MGI only one year because I needed additional part-time income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lakewood, CO
    Former Employee - Customer Service Representative in Lakewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MoneyGram International part-time (More than a year)

    Pros

    My supervisor was great...always encouraging. She always took time during reviews to build me up and give me suggestions for continued improvement.

    Cons

    For me, sitting at a computer on the phone all day gets old. If I had stayed with them I would have tried to move to something other than front line customer service.

    Advice to Management

    Have some way for employees to explore possible career paths within the company that seem to fit their strengths and passion(s) based on testing.

  3. "Decent company and good local management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MoneyGram International full-time (Less than a year)

    Pros

    Good people, good work environment with the opportunity to advance however they decided to mostly leave the Denver area

    Cons

    Low pay, odd hours, bad location for a headquarters and old outdated systems being used

    Advice to Management

    Don't give the run around to your local management and staff. Spend some time, research and money updating systems and processes.


  4. Helpful (2)

    "Customer and employee focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakewood, CO
    Former Employee - Anonymous Employee in Lakewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    The first few years of employment, I definitely had a good sense that the company was customer and employee focused. They did a lot to keep the employees satisfied including various raffles, parties, bbqs, etc.
    Satisfied customers were what kept the company in business so customer satisfaction was key. Training was extensive for employees and employees were rewarded periodically for their customer interaction excellence.

    Cons

    Company underwent various reorganizations so focus and structure has altered quite a bit.


  5. "Great Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Good work environment. Senior Executives easily accessible. Empower employees

    Cons

    No career growth opportunities. Different departments work in isolation

    Advice to Management

    For different projects, please form project groups with members from each department to ensure products that are relevant.


  6. "overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    opportunity to work with smart leaders

    Cons

    Layoffs take place to often


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Manager in Dallas, TX
    Current Employee - Senior Finance Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    Medium company that offers a chance to make an impact
    Senior management is friendly and approachable

    Cons

    High turnover and, at times, lack of clear vision and leadership
    Too much focus in the short term and no long-term/strategic planning

    Advice to Management

    Make an extra effort in retaining talented people and set clear vision that's achievable and sustainable in the long-run

  8. "decent company with many positions given you have the education & experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Minneapolis, MN
    Current Employee - Help Desk Analyst in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    semi relaxed environment , work with decent people and do not mind what i do

    Cons

    management lacks the experience and know how to properly lead the company in the right direction

    Advice to Management

    dont look at what things will save you today , they will cost you more than what you save up front in the long run.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time (More than a year)

    Pros

    MoneyGram is a great company to work for. They offer competitive salary and outstanding employee benefits. The company is technologically savvy and incorporates the latest and greatest when it comes to this area. The leadership at the top is competent and the company is growing.

    Cons

    As in most very large companies communication is an issue.The department I worked in was very high stress due to frequently changing priorities. I think the departmental leadership tries to accommodate other departments too much instead of either saying "no" or at the very least, "not now, but in a few weeks". In this regard they create some of their stress.


  10. "MoneyGram"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people the location cool

    Cons

    training needs to be longer

    Advice to Management

    train more accurately and efficiently


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