MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated March 20, 2017
280 reviews

Filter

Filter

Full-time Part-time

280 Employee Reviews

Sort: Popular Rating Date

Pros
  • Work-Life Balance - opportunity to work from home, as appropriate (in 14 reviews)

  • A lot of great people works there, even the upper management (in 18 reviews)

Cons
  • Upper Management didn't care about employees once the move of HQ happened (in 17 reviews)

  • Long hours, lack of communication, temps are paid better than full time perm employees (in 8 reviews)

More Pros and Cons

  1. "associate analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great perks. easy going environment.

    Cons

    salaries could be higher. other than that nothing really.


  2. "Overall positive. Company wide I feel there are opportunities and an environment where management cares."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are decent, there are opportunities to grow professionally, and there is a willingness to hire someone starting out in their career.

    Cons

    The job can at times seem very unstable and when issues arise on a departmental level it can be hard to find resources to mediate them.

    Advice to Management

    Be more vigilant about work climate on a micro level.


  3. Helpful (2)

    "Compliance organization: a seedy underworld"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Compliance Analyst in Frisco, TX
    Current Employee - Compliance Analyst in Frisco, TX
    Doesn't Recommend

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    Close to everything
    Cowboys stadium Go cowboys!

    Cons

    Leadership has no idea or clue - most can't even write a proper email or speak properly
    Inner circle mentality
    Racist against anyone who is not one of them
    Favoritism based on ethnicity Spanish decent and relationship
    Favors to management will get you promoted

    Advice to Management

    leadership is toxic and get by with unjust activities that is never investigated
    HR is a joke and are not neutral
    Many great individuals have either left or let go because of the "inner circle" happens almost every month - targets on people's back
    Say Promote culture of compliance but it's more culture of compliant
    Especially a couple individuals who are all talk but no action
    You can't complain or you will get fired, I have seen it with my own eyes.
    Individual who have many complaints and supposedly an open investigation don't get reprimanded because protected by the inner circle.
    This is a sad place to work and 80% of the people are looking for a new job
    Fines galore.
    New Chief CO needs to get rid of half the management and clean this place up


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "....what about jon in your Minn office? And gar, and mel...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Analyst in Dallas, TX
    Current Employee - Director, Analyst in Dallas, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time (More than 8 years)

    Pros

    Positive changes are always a possibility.....lets just keep praying for dumber customers, ignorant agents and gullible bankers worldwide!

    Cons

    Too much to sum up, including the management team's incompetence, starting with failed marketing campaigns worldwide, compliance gaps, finance mis-reportings....

    Advice to Management

    Get rid of CMO cleanwater, CPO acordeon, CFO angels, etc., and with a clean house of the spectres of an ineffective CEO the company can shake off all the negative karma sorounding it


  6. "MoneyGram - Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Brooklyn Center, MN
    Former Employee - Technical Support Specialist in Brooklyn Center, MN
    Doesn't Recommend
    Negative Outlook

    I worked at MoneyGram International full-time (More than 5 years)

    Pros

    Lots of overtime and ample opportunity to make extra money when needed.

    Cons

    Very few opportunities to advance career. Poor communication from senior level management.

    Advice to Management

    Communicate the company plans, goals, and direction of the company to all levels of staff.


  7. Helpful (1)

    "Outstanding company and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management Leader in Saint Louis Park, MN
    Current Employee - Product Management Leader in Saint Louis Park, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I've worked at MoneyGram for 5 years. I work in the Global Product group. I have a great team and great leader -- the culture is high-trust and solution focused. It's a very interesting business with a global reach. Every day I get to work with colleagues around the globe on their specific challenge or opportunity. I cannot say enough good things about the people at MoneyGram.

    Cons

    Although working for such a global company is awesome, it can translate to some interesting working hours/conference call times. It's a very flexible work environment that requires flexibility in employees.

    Advice to Management

    I really enjoy the tone set by Product leadership as well as by Alex Holmes, the CEO. It's a culture of trust and transparency and I am very happy to work at MoneyGram.


  8. "Global Experience Guaranteed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Neutral Outlook

    I have been working at MoneyGram International full-time (More than 5 years)

    Pros

    Small company with truly global reach. Great place to get global experience.

    Cons

    If you like change and the challenges that come with it, this is a great place.


  9. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    good location; friendly people; work from home

    Cons

    salary not competitive, politics, not much upward movement


  10. Helpful (1)

    "what it means?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    living close home, driving away from downtown.

    Cons

    Outsources jobs to other countries.


  11. Helpful (2)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor

    Pros

    The pros were the overall positive environment, everyone from management to front line employees were friendly overall. Opportunities for advancement, flexibility

    Cons

    The cons were that cost saving initiatives were implemented and several changes occurred and they decided to offshore the global contact center to another country.

    Advice to Management

    Management did a great job overall. They interacted with employees on a daily basis and listened to concerns. There were certain things that were out of their control that they could not change but for the most part they attempted to preserve a positive environment.



Showing 280 of 291 reviews
Reset Filters