MoneyGram International Reviews | Glassdoor

MoneyGram International Reviews

Updated October 23, 2017
314 reviews

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314 Employee Reviews

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Pros
  • Generally great corporate culture, clearly trying hard to be a top-quality company to work for, excellent recognition of work-life balance (in 18 reviews)

  • Motivated Happy People Generally fun respectful work environment (in 19 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Company on transformation mode and lays people off all the time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Good benefit and freedom. Pay grade is normal with industry standards. IT is like a school. I can't really think of more pros about this company. It seems like unless you are in Dallas your chances are very low to grow.

    Cons

    Minneapolis location vulnerable. Data center will be moved to a cheaper real estate and as soon as that happens no need to have a location in MN. Recent acquisitions are also potential risk.

    Advice to Management

    Engage employees and gain their trust.


  2. Helpful (3)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (More than 3 years)

    Pros

    Company has operations throughout the globe.

    Cons

    Everybody works in silos. Lacking a culture of bringing people together.

    Advice to Management

    Hire a Culture Officer to help create a more inclusive environment.

  3. Helpful (5)

    "They deserve less than 1 star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Non-leadership staff primarily consists of great people. They are dedicated, hard working people that care about their clients/agents.

    Cons

    Terribly poor leadership at all levels. Management promotes and protects lazy, cancerous employees for two reasons: they stroke management's ego or because of "special favors".

    Advice to Management

    Ant Financial or Euronet - you need to clean house, replace all of the leadership and remove the cancerous employees.


  4. "Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at MoneyGram International full-time (More than 10 years)

    Pros

    Fast paced environment, my job had a lot of variety and was rewarding!

    Cons

    Many work arounds for systems that can't address all circumstances needed regarding needs of the agents.

    Advice to Management

    Like most large companies, a big disconnect between corporate leaders and those working the day to day.


  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great executives and Sales directors who back up sales managers 100%.

    Cons

    More supports given to larger established clients than to new ones


  6. "Moneygram agent"

    StarStarStarStarStar
    Current Employee - Money Gram Agent in Miami, FL
    Current Employee - Money Gram Agent in Miami, FL

    I have been working at MoneyGram International full-time (More than 3 years)

    Pros

    I worked with lots of client I'm good with customers

    Cons

    They don't give luch brake and and the owner will yell at me too much

    Advice to Management

    All I can say it's that I'm good at customer service hope you let me give it a try thanks


  7. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Many wonderful people work at MoneyGram in entry-level positions.

    Cons

    Poor management at every level within the organization. They do not have morals and do not adhere to the "corporate values".

    Advice to Management

    Ant Financial execs need to replace all of the members of the Executive Committee and the Head/VP managers. Failing to replace these losers will cost you a large amount of money in the long run.

  8. "Executive Assistnat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Dallas, TX
    Former Employee - Executive Assistant in Dallas, TX

    I worked at MoneyGram International (More than 8 years)

    Pros

    flexible with schedules, easy to talk with management

    Cons

    lot of work required for role


  9. "Compliance Analyst"

    StarStarStarStarStar
    Former Employee - AML Compliance Analyst in Brooklyn Park, MN
    Former Employee - AML Compliance Analyst in Brooklyn Park, MN

    I worked at MoneyGram International (More than 5 years)

    Pros

    Salary was pretty decent in my opinion

    Cons

    Relocation laid off a lot of people

    Advice to Management

    Keep up the good work!


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MoneyGram International full-time

    Pros

    Working in MoneyGram means you are impacting the lives of people around the world everyday, you are also surrounded by smart people.

    Cons

    Company is re-engineering most processes and may be sometimes overwhelming

    Advice to Management

    Keep innovating, and continue to lead the transfer industry in payment innovation


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