Monro Muffler Brake Reviews | Glassdoor

Monro Muffler Brake Reviews

Updated May 19, 2018
180 reviews

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1.9
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Brett Ponton
9 Ratings

180 Employee Reviews

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Pros
  • I recently returned from Las Vegas on an all expense paid vacation by Monro for my hard work I do for them (in 7 reviews)

  • Pay for performance, talent carries a person far, (in 4 reviews)

Cons
  • Long hours, ungrateful upper management, if you want to be just a number this is the company for you (in 20 reviews)

  • The employees feel that upper Management steals from them and the Employees steal right back in open view (in 18 reviews)

More Pros and Cons

  1. "Where effort pays!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Zone Manager
    Current Employee - Zone Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monro Muffler Brake full-time (More than a year)

    Pros

    This is a big company, but it's operated like a small one. Everyone has a voice, regardless of their position. Anyone willing to work hard and achieve the desired results is paid well.

    Cons

    I'd like to see more store growth in the Midwest.


  2. Helpful (1)

    "Asset store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection Manager/Assistant Store Manager in Waldorf, MD
    Former Employee - Asset Protection Manager/Assistant Store Manager in Waldorf, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monro Muffler Brake full-time (More than a year)

    Pros

    Really good pay for the hours worked

    Cons

    Long hours no time at all for family

    Advice to Management

    Somewhat

  3. Helpful (1)

    "Non Disclosing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Monro Muffler Brake (More than a year)

    Pros

    Will learn a few things.

    Cons

    No pay, no work life balance, improper management strategies.


  4. Helpful (1)

    "Tough Job, you better know how toreally sell."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Erie, PA
    Former Employee - Store Manager in Erie, PA
    Recommends
    No opinion of CEO

    I worked at Monro Muffler Brake full-time (More than 5 years)

    Pros

    Good money, free oil chanes, get good deals if you are not an idiot, sell the scrap metal.

    Cons

    Long hours, no help, poor quality help, always opnen .

    Advice to Management

    Let people have more time ofc


  5. "receiving lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Team Lead in Charlotte, NC
    Former Employee - Receiving Team Lead in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monro Muffler Brake full-time

    Pros

    There was plenty of opportunity to showcase my skills and talents

    Cons

    communication of daily operation plans and goals could be better

    Advice to Management

    listen to employee issus


  6. "Get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Monro Muffler Brake full-time (More than 3 years)

    Pros

    Pay for performance, talent carries a person far,

    Cons

    Only 2 weeks vacation for several years, Pay for performance makes getting raises slow

    Advice to Management

    Do not turn into "everyone else" and become a rubber stamp of the rest of the retail automotive industry. The frugal culture made Monro what it is.


  7. Helpful (1)

    "Very low moral, poor leadership, no direction, understaffed stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lexington-Fayette, KY
    Former Employee - Store Manager in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (More than 10 years)

    Pros

    None. I cannot think of one good thing the whole time I worked here. I did get a small paycheck.

    Cons

    Very stressful environment. You are always getting harassed by upper management to sell more when in fact your customers are not coming back. They are going elsewhere and not being pushed into buying crap they don’t need. I was part of an acquisition and it’s sad what they did to a company in business over 35 years. They destroyed it in less than 5 years. It’s obvious they’re not in the auto repair business they’re in the acquisition business and they’re not good at that either.

    Advice to Management

    Give a care for once. Instead of watching the stock price go visit your stores. Get outta the board room and into the bull pin. Wake up before it’s to late.

  8. Helpful (2)

    "Worst place ive ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Philadelphia, PA
    Current Employee - Store Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Monro Muffler Brake full-time (More than a year)

    Pros

    The pay is fair if you dont calculate your salary by the hours you work.

    Cons

    Horrible place horrible bosses horrible policies. They want us to make fraudulent reviews, the ask us to reccomend and sell things that arent needed. They are the biggest crooks ive ever worked for in my life.

    Advice to Management

    Dont threaten your employees, let tjem spend time with their families, don't steal money from customers, don't make accusations to your employees, overall just learn how to be better people and stop being scumbags and don't just transfer an employee after he's spent a long time building up a rapport with this customer from a shop that was destroyed had no clientele and horrible reviews


  9. Helpful (1)

    "Worst company.to work for ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Akron, OH
    Former Employee - Anonymous Employee in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (Less than a year)

    Pros

    None nothing good can be said at all all bad run away no job is better than working for monro

    Cons

    Low pay dirty run down nasty old smelly dump stores. Worst mechanics out there drug addicts thieves idiots and butchers. No time off 60 us hours a week. No support old junk equipment.

    Advice to Management

    Close down do everyone a favor


  10. Helpful (1)

    "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Grand Rapids, MI
    Current Employee - Market Manager in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Monro Muffler Brake (More than 3 years)

    Pros

    None... Absolutely no pro's horrible company to work for, no work life balance, no holiday pay, limited vacation time it's all about the sales and nothing more.

    Cons

    Long hours, ungrateful upper management, if you want to be just a number this is the company for you. Plenty of good jobs available for seasoned techs this is not one of them. Michigan market is a joke!!!!!

    Advice to Management

    Go to church on Sunday and repent, oh sorry I forgot your open on Sunday's.


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