Monro Muffler Brake Reviews | Glassdoor

Monro Muffler Brake Reviews

Updated August 19, 2017
150 reviews

Filter

Filter

Full-timePart-time

1.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Monro Muffler Brake CEO John Van Heel
John Van Heel
54 Ratings

150 Employee Reviews

Sort: PopularRatingDate

Pros
  • I recently returned from Las Vegas on an all expense paid vacation by Monro for my hard work I do for them (in 7 reviews)

  • 401k, good pay, better treatment by market managers than the main competition (in 3 reviews)

Cons
More Pros and Cons

  1. "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager
    Current Employee - Market Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monro Muffler Brake full-time (Less than a year)

    Pros

    Awesome company to work for, they really and truly care about their people and their families. Work environment is professional.

    Cons

    Nothing to report great place to work.

    Advice to Management

    Keep up the good work grow, grow, grow.....


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monro Muffler Brake full-time (More than 5 years)

    Pros

    Great company to work for, making more money then I ever had

    Cons

    The hours of operation are long.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sandusky, OH
    Current Employee - Manager in Sandusky, OH
    Neutral Outlook
    Approves of CEO

    I have been working at Monro Muffler Brake full-time (More than 3 years)

    Pros

    I get to interact with great customers on a daily basis. Have the satisfaction of keeping their car's and families safe.

    Cons

    Compensation. There is way to much turnover with employees due to lack of proper pay. Really wish they would take better care of them.

    Advice to Management

    Take a good hard look at why there is so much turnover. Improve the look of your stores. Better advertising. You have to spend money to make money.


  4. "GREAT COMPANY"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Monro Muffler Brake full-time

    Pros

    Nice people, great pay, super environment

    Cons

    Really no downsides to working for a world class company

    Advice to Management

    Continue what your doing


  5. "Store Manager"

    StarStarStarStarStar
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Monro Muffler Brake full-time (More than 3 years)

    Pros

    The only positive that can be mentioned is the good commission that can be achieved.

    Cons

    Expensive medical and health benefits, Long hours


  6. "Over worked under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Wilmington, NC
    Former Employee - General Manager in Wilmington, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Monro Muffler Brake full-time (More than a year)

    Pros

    Store is fully under your direction, was good at first with work/life balance. At first! My district manager was a good guy just needed more guidance from corporate

    Cons

    Handcuff you with needed employees. Work 7 days a week over 30 days at a time. Should be more compensated if that's there direction.

    Advice to Management

    Make district managers focus on there smaller stores. Help them in expanding not the stores that are already developed


  7. "Bottom scrapers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (More than a year)

    Pros

    Two weeks vacation per year to get away from the scumbags in the shops and the aging buildings, if you complain they fire you

    Cons

    A company that charges 105 per hour but pays the techs 9/hr.... most techs are druggies, scary that they fo brakes

    Advice to Management

    Hire zone managers with integrity that teach, rather than intimidate

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (More than a year)

    Pros

    There are ZERO pros to this company.

    Cons

    Rediculous hours 60+ a week as salary position. Heath insurance cost me 550 a month just for coverage in myself. Corporate will mess with monthly business expenses so you don't hit your bonus. Was promised certain pay incentives when I was hired. They never kept their end of the deal and would not fax me back a copy of my contract. Micro managed bosses call a half hour after opening store wondering what your sales are for the day followed by phone calls every 2 hours asking for sales updates. Upper management is terrible. Don't want to pay techs any money so turn over is extremely high. Don't waste your time with this bottom of the barrel company.

    Advice to Management

    Yea change everything your doing. I am now employed at firestone and can see how a real professional company is supposed to be ran and managed.


  9. "The absolute worst automotjve repair company out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (Less than a year)

    Pros

    None at all this company is by far the biggest joke in the industry. Do yourself a favor dlnt ever work for monro

    Cons

    Everything very low pay long hours incompetent lazy stupid mechanics. Throw in poor d.m and no pre employment drug testing makes the employees the worst. And the super high rip off prices to the customers. Lets not forget the ugly old gross stores that smell bad and havent been updated since 1970

    Advice to Management

    Give up sell to a company that cares about its employees and customers because you cant get the job done


  10. "Worst company out there, to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician in Lansing, MI
    Former Employee - Auto Technician in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monro Muffler Brake full-time (More than a year)

    Pros

    The people worked with that were over worked and under paid

    Cons

    Everything sucked, no time for family or friends. The pay sucked, its sub par(food stamps)You work holidays and no extra pay. If your a tech stay far from this place. and remember they need you more than you need them.

    Advice to Management

    Go back to the drawing bored. or hand the business to someone who has compassion for the employees.


Showing 150 of 151 reviews
Reset Filters