Monsoon Reviews | Glassdoor

Monsoon Reviews

Updated March 8, 2017
48 reviews

Filter

Filter

Full-time Part-time

2.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Tommaso Trionfi
20 Ratings

48 Employee Reviews

Sort: Popular Rating Date

  1. "Great place that needs focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    Pros

    Great co-workers and management.
    Customer Support/Implementation Mangers are great to work with.
    Knowledgeable employees.

    Cons

    While I was there I had 5 CEO's. Each CEO brought a new area of focus which led to a very unfocused vision of the future.

    Advice to Management

    Find a CEO that works and stick with him/her.
    Listen to the customer about their needs and wants. Give them the voice to drive the product.


  2. Helpful (3)

    "Pulling out of Portland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monsoon full-time

    Pros

    Previously there was an amazing team, with an incredible feeling of togetherness and a common goal.

    Cons

    Leadership was gagged, while executives turned their attention to anything but keeping the company in business.

    New owner has decided that keeping jobs in Portland isn't important, and plans to outsource to India. Layoffs in February, with a strong likelihood of more attrition due to improbable goals with a tiny, already overworked staff.


  3. Helpful (3)

    "Should have known better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monsoon full-time (More than a year)

    Pros

    The people there were generally awesome and hours were fairly flexible

    Cons

    The leadership (before most recent sale of the company) had it's heads up their collective butts. No idea what they were doing and nothing was communicated.

    After acquisition: Layoffs! Not a great way to start a new leadership. The plan is to outsource all engineering to India. Doubtful that they're hiring or ever will be again.

    Advice to Management

    If you say that you want to invest in the company and take care of the employees, don't get rid of them. Try to actual manage the company and improve it instead of just gutting it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Good team, terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monsoon full-time

    Pros

    The day-to-day team was fabulous.

    Cons

    Upper management was completely lost.


  6. Helpful (4)

    "Return to investing in employees and Portland"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Monsoon full-time

    Pros

    Once a place with smart, motivated colleagues and a great place to work even through many changes to upper management and large layoffs in 2012.

    Cons

    Upheaval continued, with a lack of focus and by the fifth CEO change in less than five years, employees were demoralized. Another large layoff in 2015 left a skeleton crew.

    Advice to Management

    Re-branding and changing names are not good substitutes for software that works.


  7. "Great company, great culture"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Monsoon full-time

    Pros

    I really enjoyed working here for so many years. The company is staffed with great people who really care.

    Cons

    Leadership changes, then more leadership changes, and then some more leadership changes.


  8. Helpful (4)

    "Window of opportunity is closing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monsoon full-time (More than 3 years)

    Pros

    The people are great. They are smart and friendly and generally willing to help out when they can. The benefits are above average. Work schedule is flexible with regard to working from home when needed. You can have dogs in the office.

    Cons

    Management has not demonstrated the ability to maintain focus on a single plan for the future. Much of the downward spiral that was the last two years I would attribute to the constant thrashing of priorities as everyone was changing focus to work on the "new" big thing. The end result was that nothing got accomplished and all of the products were left woefully behind the competition.

    Communication is not as transparent as it could be. In a company this small, it is critical to keep everyone in the loop of what is happening. This was not always the case. Often things were simply not shared. Other times only half truths were shared or data was misrepresented. No one is asking to be at the table with the executives. All the employees are looking for is open communication about the direction of the company and the plans for the future.

    Advice to Management

    The recent sale of one of the product lines was probably the right move for both Monsoon and the company that bought it. However, everyone knows that the clock is ticking for the products that remain under the Monsoon umbrella. Every effort should be made to spend the remaining time, money and talented resources to design and develop a new product to take its place. If that is not the plan, then you should at least be open and honest about the future with the remaining staff so that everyone can make peace with the inevitable.


  9. Helpful (2)

    "An opportunity for personal growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Monsoon full-time

    Pros

    You are allowed, in-fact encouraged, to expand your role. The company needs new ideas and lets its employees try out new things. Management supports employees taking on projects, even outside their area of expertise, in order to try something new that will help the company grow. Risk taking (within boundaries of course) is rewarded, and no one is penalized for something going wrong (again within reason). Thus you can learn a new field while doing your normal day-to-day job. Everyone is constantly encouraged to grow. There is camaraderie amongst the employees and as you can see from past reviews, everyone likes the culture.

    Cons

    The company’s products are geared for a declining market segment, and the industry’s revenue model is changing, resulting in the company being less competitive. Updating the product is not financially feasible, so while the company makes a nice profit, that will eventually come to an end. The company has downsized over the past 6 months to reflect this reality and keep the business running as long as possible. However, employees from the “glory days” set a negative tone, blaming executives for events outside their control. This contributes to an unhelpful finger-pointing attitude.

    Advice to Management

    Don't sugarcoat the situation, even though all the information is available to all employees, be blunt about the company's situation. Don't be afraid to point out that the most optimistic amount of new sales wouldn’t offset the revenue declines from a shrinking market. Focus on using the remaining time and money to come up with a new product outside of the existing market segment.


  10. Helpful (10)

    "Step back and focus in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Collegeville, PA
    Former Employee - Technical Support Engineer in Collegeville, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monsoon full-time

    Pros

    Friendly office, good benefits, relaxing atmosphere for the most part.

    Cons

    Having worked only on the east coast with the Stone Edge application that recently parted ways from Monsoon, I can only say that there is too much distance in understanding from the management team and the products it oversees. Sales is directly managed by these management teams which poorly understand the product, leaving implementation to regularly handle the sales process.

    There had been little care from higher up to acknowledge the product itself, it's capabilities as well as it's direction. The products direction seemed to come from cliff notes, rather than an in depth understanding.

    Soon after coming on to the SE team, there were some layoffs. Though over the next year or two, things did seem to be improving. We had a new CEO, new hires, a full office working towards a new product, repeated promises of bonuses and constant reassurance that we were the main focus moving forward..... all which never fully materialized, and were replaced with more, massive, layoffs.

    While there had been little trust in the management team up until this point, everything had been lost due to what occurred. It was only then that management seemed to really step back and take a look at the software it managed, though seemed to be just enough to sell SE...even then, I am unsure how someone was able to sell a software that was so poorly understood.

    Advice to Management

    Take a step back, even further. it seems like this company is being managed like a start up that was flooded with cash and anyone could take the wheel a steer it to success, that is not the case. I would recommend the CEO move to Portland, where the office is located, it's not fair to the budget to travel between states regularly nor professional. It's a challenge enough to understand the direction of a software, even more-so when removed from the developing location. Less promises, more reality.


  11. "Love being able to focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Monsoon full-time (More than 5 years)

    Pros

    Nice new office, great (committed) people (and dogs), positive outlook. New environment is much more collaborative. Same great customers with better, refined focus.

    Cons

    Still working through some issues related to the separation of the OMS product. Although there is some temporary work surrounding that we'll soon be able to focus 100% of our energy on the most important aspects; those things that have made Monsoon great (people and customers).

    Advice to Management

    Keep up the positive momentum.Really like the fresh new approach. Just like putting a fresh coat of paint on an old car it looks and feels better. Fundamentals are very good it's nice to freshen thing up a little from time to time. Thank you!



Showing 48 of 48 reviews
Reset Filters