Monster Worldwide Reviews | Glassdoor

Monster Worldwide Reviews

Updated May 9, 2017
185 reviews

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185 Employee Reviews

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Pros
  • Work life balance is definitely a plus with this company (in 67 reviews)

  • 10 years of service, Great people (in 53 reviews)

Cons
  • Communications from upper management wasn't always timely (in 33 reviews)

  • Work Life Balance is not a priority (in 12 reviews)

More Pros and Cons

  1. Helpful (2)

    "IRC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IRC in Weston, MA
    Current Employee - IRC in Weston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice building. Pay and benefits are good.

    Cons

    micromanagement at it's worst if you land on the wrong team.

    Advice to Management

    focus on what made monster great years ago as opposed to hitting imaginary numbers and goals


  2. Helpful (7)

    "Still Alive... Barely"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in Washington, DC
    Current Employee - Senior User Experience Designer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Monster Worldwide full-time (More than a year)

    Pros

    Monster is a fairly relaxed company that won't stress your energy levels a lot. It is quite easy to keep a decent work-life balance here. Most of the co-workers are easy to get along with, and a significant part of the mid- and upper management are open to ideas, friendly, and understanding.

    Cons

    First and foremost, Monster has lost its niche years ago. It grew complacent and others have taken its place. Monster works hard to get by, and work here is mostly about retaining existing customers than about bringing in new ones. If you're a tech or IT person, don't expect new technologies or progressive and fun projects. Most of the programming code is 5+ years old, and messy. If you're a manager-type of person and look to bring something positive, get ready for endless rounds of backstabbing, blame wars, and intrigue.

    Advice to Management

    Look hard at your own people. Consistency, drive, and will to change should be critical to everyone at this point, if you want to turn things around. Get rid of those who just sit around idly, and stop being scared of change, yourself. Monster needs to truly reinvent itself, not just change logo.


  3. Helpful (7)

    "Recruiter/Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Florence, SC
    Former Employee - Anonymous Employee in Florence, SC
    Doesn't Recommend
    Negative Outlook

    Pros

    Relaxed environment good people to work with.

    Cons

    Horrible Management this is not a disgruntled former employee just speaking try he truth.

    Advice to Management

    Leave and let people who know how to manage people.


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  5. Helpful (3)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Houston, TX
    Former Employee - Field Sales Representative in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Monster Worldwide full-time (More than 3 years)

    Pros

    Monster employs great people and I was fortunate enough to work with some great folks.

    Cons

    It's a struggle to sell for a brand that has a poor perception in the marketplace. Although, Monster has some great solutions to offer, the brand suffers from poor perception.

    Advice to Management

    work on overcoming the brand issues.


  6. "Good for Entry level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Weston, MA
    Current Employee - Recruiter in Weston, MA
    Neutral Outlook
    No opinion of CEO

    I have been working at Monster Worldwide (More than a year)

    Pros

    -Flexible company culture
    -Fosters a family first mentality
    -Good for entry level candidates

    Cons

    -Pay is low
    -Company not focused on customer satisfaction
    -Too sales oriented


  7. Helpful (1)

    "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Florence, SC
    Former Employee - Anonymous Employee in Florence, SC

    Pros

    Friendly co-workers, work is really not that hard.

    Cons

    Prefer to have longer lunch breaks, only got 30 minutes and going out to get something eat took up all of that time.

    Advice to Management

    Reward hour good workers more and try not discourage new hires by letting the QA team place too much reflection on minor errors.


  8. Helpful (7)

    "Good company that has lost its way"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    I have been working at Monster Worldwide full-time (More than a year)

    Pros

    -Flexibility, work-life balance, PTOs
    -Beautiful new facility with great amenities. Fun and relaxed environment. Challenging and always changing projects

    Cons

    -Senior management has lost focus - more concerned with tracking metrics then actual selling
    -The threat of being terminated loomed over your head by upper management every single day
    -Poor salary


  9. Helpful (1)

    "Contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Cincinnati, MO
    Former Contractor - Anonymous Contractor in Cincinnati, MO
    Recommends
    Positive Outlook

    I worked at Monster Worldwide as a contractor (More than 5 years)

    Pros

    Very knowledgeable about team work

    Cons

    Not able to get to work on time

    Advice to Management

    Keep up the good work


  10. "Corporate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Kirkland, WA
    Former Employee - Anonymous Employee in Kirkland, WA

    I worked at Monster Worldwide part-time (More than a year)

    Pros

    Monster acquired our small start-up

    Cons

    Large company, easy to get lost


  11. Helpful (2)

    "Great beginnings but downhill after year one."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Florence, SC
    Former Employee - Anonymous Employee in Florence, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Monster Worldwide full-time (More than 3 years)

    Pros

    Benefits and coworkers were the best thing at the company when I was there. Everyone was like a family because we were all learning a new company together. Upper management was pretty ok. The site director was probably the only person that actually listened and actually had an open door policy. Not intimidating at all and very nice.

    Cons

    There was a lot of office politics and unfair management hiring practices. Instead of hiring a capable, educated and experienced agent that has been with the company from day 1 in Florence, they would rather hire someone from the outside and then train them for 6-8 weeks on what an internal candidate would already know. If an internal candidate would make it to the second round of interviews, it would be with a manager that already didn't care for them much or saw them as a threat and would not recommend them because they knew that they were more qualified to be a manager before. There were several customer service representatives that were team managers in another call center but for some reason, did not qualify to do the exact same job at Monster. Confusing right? Then when the new manager gets on the floor, they still don't know what to really do because they're fresh out of training just like a new customer service agent. The team managers that were in place were not professional at all.

    Advice to Management

    Push professionalism amongst the team managers and it will trickle down to the agents. Listen to the employees. If there are many of the same complaint, they all can't be lying.


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