Montage Hotels & Resorts Reviews | Glassdoor

Montage Hotels & Resorts Reviews

Updated June 16, 2017
106 reviews

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4.0
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Montage Hotels & Resorts Founder and CEO Alan Fuerstman
Alan Fuerstman
27 Ratings

106 Employee Reviews

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Pros
Cons
  • long hours, need to stand up for yourself if you want to take a break (in 12 reviews)

  • The hourly pay is low and not more than nearby hotels (in 6 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Montage Hotels & Resorts full-time

    Pros

    Fun environment to work in and a lot of opportunity to move up within the company.

    Cons

    Communication between employee and management not always the best.


  2. "Good Company But Over Worked"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Park City, UT
    Former Employee - Anonymous Employee in Park City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Montage Hotels & Resorts full-time (More than 3 years)

    Pros

    Great benefits and friendly employees to be around

    Cons

    Working a ton of hours during the winter months. Hotel too big for what the staff can handle.

    Advice to Management

    Hire more employees so each employee doesn't have to work 60+ hours a week during the winter.

  3. "Excellent Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Montage Hotels & Resorts full-time (More than a year)

    Pros

    Very supportive working environment; genuine team spirit

    Cons

    Pay is low compared to industry average

    Advice to Management

    pay competitive wages


  4. "Peerless industry leader in food service & hospitality."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Assistant, Studio in Laguna Beach, CA
    Former Employee - Server Assistant, Studio in Laguna Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Montage Hotels & Resorts full-time (More than 3 years)

    Pros

    You will learn the highest customer service standards that exist in any customer-facing venture. You will work in an extremely beautiful setting. Pays competitively if you play your cards right. They hire mostly excellent people, so co-workers are exceptional.

    Cons

    There is constant high stress due to the never-ending clandestine review process. The local cost of living is very high, so that high salary gets eaten up by basic needs pretty quickly. Peter principle applies big time: they will promote people who are least competent to try to optimize fit, resulting in silly chain of command structure. Biggest con: chaotic off-road site parking demand during peak occupancy necessitates an extra 60-75 minutes commute time (averaged for both ways).

    Advice to Management

    Great job overall, but take more risks by promoting your best people, particularly those who will break the GroupThink dynamic that sometimes dominates management mentality. More affirmations to staff would help balance the pressure cooker of the unending review season.


  5. Helpful (1)

    "The worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Montage Hotels & Resorts full-time (More than 8 years)

    Pros

    A place to waste several years of your life making very little money.

    Cons

    Favoritism and nepotism run rampant. HR does more harm than good. Avoid at all costs.

    Advice to Management

    Practice what you preach.


  6. "guest services"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Montage Hotels & Resorts part-time

    Pros

    this place was awesome for the summer

    Cons

    there were no cons at all


  7. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Montage Hotels & Resorts full-time

    Pros

    Nice people that work for the company

    Cons

    Pay, hours, structure, and work life balance

    Advice to Management

    Enthusiasm needed after mores

  8. Helpful (4)

    "Culture is fake and more like a sorority cult."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Montage Hotels & Resorts full-time

    Pros

    Nice views, most staff is nice but backstabbers

    Cons

    Horrible culture. Fake people. Ridiculous demands on employees. No work life balance. The employees adhere to the culture, but upper management are hypocrites.

    Advice to Management

    Overhaul your culture.


  9. "Montage Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Montage Hotels & Resorts full-time

    Pros

    Good benefits and employee perks

    Cons

    Low pay and long hours


  10. "gift shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Montage Hotels & Resorts full-time

    Pros

    loved it there. Great training and bennifits

    Cons

    the hotel I worked in was a seasonal job

    Advice to Management

    great management


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