Moo Print Limited Reviews | Glassdoor

Moo Print Limited Reviews

Updated April 24, 2017
52 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
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Moo Print Limited Founder & CEO Richard Moross
Richard Moross
40 Ratings

52 Employee Reviews

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Pros
  • Benefits include free breakfast, free ice cream and free fruit all day long (in 6 reviews)

  • Great benefits and vacation time (in 5 reviews)

Cons
  • Poor management skills at middle management and above (in 2 reviews)

  • At times, there is too much style over substance in new hires and probably too many junior people in the company (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative & Call Center Training Specialist in Providence, RI
    Current Employee - Call Center Representative & Call Center Training Specialist in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moo Print Limited (More than a year)

    Pros

    Amazing management staff who will do anything they can for you. They empower you to make all decisions for customer queries and allow us to do anything to make the customer happy. Weekly one on one meetings to discuss call reviews and catch up with any questions or concerns throughout the week.

    The company as whole takes amazing care of their employees. They have great benefits and lots of perks.

    Cons

    Throughout my two years here any concerns or things that I was at all unhappy with, the management staff addressed and let me know if it can be changed and if not why it cannot.


  2. "Easy place to work at with no stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Providence, RI
    Former Employee - Account Executive in Providence, RI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Moo Print Limited full-time (More than a year)

    Pros

    Flexible work schedule, easy job to make money, great products

    Cons

    Lack of communication, management is all over the map, caters to people who suck up to leaders, no room for growth.

    Advice to Management

    I would recommend being on the same page all around and upper management should show face more and interact more with their sales folks. It is also important to get feedback from those who actually interact with clients.


  3. Helpful (1)

    "Good company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Providence, RI
    Current Employee - Account Manager in Providence, RI
    Recommends
    Approves of CEO

    Pros

    company culture, Benefits, co workers

    Cons

    sales job, too much pressure. Different than it appeared when hired


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  5. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends

    Pros

    - Great benefits and vacation time
    - Free access to MOOs printing services and e-commerce products
    - Free breakfast every morning and lunch every Friday
    - Fun work atmosphere

    Cons

    I haven't experienced any cons yet to working at Moo!

    Advice to Management

    Keep up the good work!


  6. Helpful (11)

    "Unfocused, disparate company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Providence, RI
    Former Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Moo Print Limited (Less than a year)

    Pros

    Culture can be good if you are in the right department but that also means you're being babied. 401k matching is stellar.

    Cons

    Internal politics stands in the way of getting things done. Unfocused management zeros in on problems that are meaningless. Certain members of departments are overworked while others ride on their coat tails, twiddling their thumbs at their desks. Sexual harassment is a huge liability. HR is laughable and useless, does not solve internal conflicts, makes them worse, and gossips to other employees about issues.

    Advice to Management

    Moo is not the stepping stone you want it to be. Compensation and benefits are below average to average. You're wide open for many lawsuits if you don't get employee behavior in check.


  7. Helpful (9)

    "Uneven Culture and Expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Providence, RI
    Former Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Moo Print Limited full-time (More than a year)

    Pros

    Relaxed dress, generous travel allowances, free breakfast, good benefits. Culture seems much better in the UK than the US, especially in departments that fall outside of operations.

    Cons

    Culture is very uneven and an unwritten class system of employees do seem to exist between countries, offices, and departments. Expectations also differ greatly between these departments. Some are expected to be available 24/7 while others seem to skate by. HR seems intimidated by senior management in the US and is therefore ineffective. In this same vein, some very questionable workplace behavior occurs which would not be tolerated in other companies, startups included.
    Moo seems like a great and fun place to work for entry level employees but I would not recommend it for more experienced individuals.

    Advice to Management

    A relaxed work environment can still be professional. A more senior HR representative is needed in the US and a concerted effort to make the culture consistent across the board is desperately needed. Make the company more attractive for mid career talent by creating a fun but more professional work environment.


  8. Helpful (1)

    "Great Team Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Coordinator in Providence, RI
    Current Employee - Digital Marketing Coordinator in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The team atmosphere is unlike any other. Everyone is kind and out to help each other in any way possible. Best company culture that I've been a part of.

    Cons

    None that I've encountered. Since I've been here the teams and upper management have been great and they really value their employees.

    Advice to Management

    Keep doing what you're doing and encourage those who have just joined about ways they can continue to add value to the MOO Team.


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management team that cares for staff

    Cons

    Not much flexibility for working remotely


  10. Helpful (9)

    "Don't waste your time........"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Moo Print Limited full-time

    Pros

    Free food, free health insurance, ample vacation time.

    Cons

    TOO MANY TO LIST! But of course I will.........no solid management infrastructure, upper management is unengaged, uninterested. If you aren't a fan of Salary Disparity look elsewhere--if trickle down economics isn't your bag man, look elsewhere, Unless you are at the top of the food chain you are on the bottom and you will be paid, and treated accordingly. And you will FEEL unimportant. You will be constantly reminded of the company's growth and success as they are denying you a raise. They will fly the sales team all over and host lavish events, but don't ask for a raise.

    Advice to Management

    GET BETTER MANAGERS and management. Look for LEADERS, who are engaged and committed to making the place better. Invest in departments OTHER than the sales team. Look for the people who are working hard and do something to further their careers. There are TALENTED CREATIVE people sitting in your offices with good ideas and they are not heard--they are not seen. They are pushed down and told to take initiative, then punished for trying.


  11. Helpful (1)

    "MOO is awesome"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Moo Print Limited full-time

    Pros

    - The company is committed to employee happiness
    - Free breakfast and lunch on Fridays
    - Super nice, fun, engaging team
    - Great benefits
    - Board games in the office

    Cons

    - No stock options for most employees
    - 15 vacations days is less that I had in my previous company, so it seems light



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