Mood Sales Account Executive Reviews | Glassdoor

Mood Sales Account Executive Reviews

Updated 16 Jul 2015

To filter reviews, or .

Found 2 reviews

1.8
StarStarStarStarStar
0%
Recommend to a Friend
0%
Approve of CEO
Mood CEO Steve Richards (no image)
Steve Richards
2 Ratings
  1. Helpful (10)

    "Poor management, communication and general confusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Account Executive in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood full-time for more than 3 years

    Pros

    -The staff across most departments make for a fun work environment. -The downtown and south locations are both convenient for commuting -It's music licensing and sensory branding. Fun people and creative types want to work in this business. -Not great, but a fair benefit package -Cheap snacks, the occasional comp lunch and a nice view of downtown Austin -Would recommend this job to someone who might... like to network in the music industry if you're willing to tap out in a few months to explore a more challenging and interesting career

    Show More

    Cons

    We all get it. Working in music licensing presents itself as a fun and exciting career, and it brings creative, intelligent and fun people to the office. Unfortunately the organization uses this to their advantage and provides low pay, and the general 'if you don't like it, get out' mentality when it comes to dealing with employees. There is a huge gap between upper management and the rest of the teams, and... communication is horrible at best, with incorrect information floating across all departments. This keeps the rumor mill strong, and causes tons of confusion on the ever evolving policy and procedure structure. In working the account management/sales path, a seasoned professional will quickly notice the lack of structure and commission/bonus system, with frequent mistakes on paychecks, which requires lots of personal time to balance your proverbial checkbook. The payout plan changes frequently, and generally does not favor the employee. The promotion to middle management positions do seem to come from within, but overall follows a model that plays favorites and places employees in positions that they are not seasoned enough to handle. This causes quite a few issues when trying to navigate your job description to complete daily tasks. I hope you like red tape, because it's everywhere. Suggestions from employees to middle management are met with 'hands tied' responses. I was fortunate enough to have a connection toward the top of the national ladder which allowed me to have some suggestions pushed through, but a company of this size should really have their act together enough to at least provide productive channels to get much needed changes reviewed. There is nothing human about the Human Resources team. Mechanical and emotionless would be a great way to describe the team across the board. There was a general fear when taking any sort of complaint or suggestion to HR, as past employees were let go, or reprimanded for expressing any sort of viewpoint on the business. Overall, I believe that with the right leadership and vision this could be a decent place to work, but in actuality the vibe is your basic, run of the mill call center grind joint...even if you're not working in a call center position. I'm not disgruntled about my time at DMX/Mood, but I do feel like I've cheated myself of more lucrative opportunities during my tenure.

    Show More

    Advice to Management

    Management knows what they need to do, but they have their employees in a tight spot, as it's an industry that's interesting to a lot of people. Take the time to listen to your employees. Find the right leaders for your middle management. Reward your performers. Most importantly, the organization as a whole needs to step down from their high horse. The industry is changing, and MOOD will need to change with the... times. In a short period, the business model will need to change again, and management isn't equipped to handle these changes in a professional and efficient manner.

    Show More
    Mood2015-06-21
  2. Helpful (7)

    "LOYALTY GETS YOU NO WHERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Account Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood full-time for more than 10 years

    Pros

    Executives give the illusion that they want you to work hard and chase the next big deal so you can change your life. After many successful years at the company, this dream was taken away.

    Cons

    After working for the company for many years, making Management lots of money, the executives decided I was making too much and took away all my top accounts. They flat out told me it was time I started over and chased all new accounts. Worst part, nothing we can do about it due to language of the Comp plan. They can take away any account they want, whenever they want.

    Advice to Management

    Stop being so greedy and let the Sales people working hard get what they deserve.

    Mood2015-07-16
Found 2 reviews