Mood "casual dress code" Reviews | Glassdoor

Mood Employee Reviews about "casual dress code"

Updated Sep 17, 2019

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Found 294 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
44%
Approve of CEO
Mood CEO Steve Richards (no image)
Steve Richards
145 Ratings
Pros
  • "The dress code is business casual and, overall, Mood has a very relaxed culture(in 18 reviews)

  • "ample time off, casual dress code, offices for some(in 18 reviews)

Cons
  • "There are no raises, the only pay increase is by moving departments, making it feel like they don't care about their very high turn over(in 28 reviews)

  • "No one seems to know what's going on there(in 24 reviews)

More Pros and Cons

Reviews about "casual dress code"

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  1. Helpful (2)

    "Billing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mood full-time

    Pros

    relaxed, music, casual dress, pto

    Cons

    sinking ship, no advancement, low pay

    Advice to Management

    clean house

    Mood2018-08-03
  2. Helpful (4)

    "SMH!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood full-time

    Pros

    Casual dress work environment, loved my co-workers.

    Cons

    Leadership is terrible. As a woman, if you have a male leadership team you are laughed at or talked down to when suggesting changes that your other colleagues agreed would make things better and easier. Shady business practices by even the CEO. Poor management of finances. No raises. Increased work load with no compensation.

    Advice to Management

    Just clear the house. Start fresh or tank it and move on.

    Mood2018-08-13
  3. Helpful (1)

    "Project coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator in Austin, TX
    Positive Outlook
    No opinion of CEO

    I have been working at Mood full-time for more than a year

    Pros

    2 weeks of PTO, casual dress, not micro-managed, ability to work overtime, social environment, team building events, good management. Audra in the service delivery department is extremely knowledgeable in almost every situation and is very helpful and hands-on. There need to be more managers like her.

    Cons

    There is a big learning curve working here. Many things come up that are on a case by case basis and there is not a one size fits all process or policy for a lot of situations so it can be confusing what to do in certain situations. Don't get me wrong, this is not a difficult job, but you can definitely expect to multitask and be able to handle a large volume of work. Daily tasks are extremely repetitive and your... day becomes very monotonous but do require focus. There should definitely be better communication between departments and better training for some (sales). Because we install different sound and visual equipment, you do need to understand basic construction details and be able to quickly catch on and understand new things. There is an attitude of "that's not my job, so that's not my problem" which is not helpful to anyone. But this seems like it will be getting better. The most important downside is the pay. We are not paid a lot, and raises do not occur often despite the high amount of work you are responsible for.

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    Advice to Management

    Hire more good managers, hold re-fresher trainings, incentivize employees through some healthy competition, pay employees more.

    Mood2018-01-16
  4. Helpful (2)

    "Heavy workload, very low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Mood full-time for less than a year

    Pros

    Casual dress 4 weeks vacation after 2yrs (if you last that long) cheap snacks and sodas, waffle Wednesday, concerts..Nice people, hard workers, overtime allowed

    Cons

    Heavy workload, constant change, high turnover, very low pay (especially for the amount of work) high expectations

    Advice to Management

    Pay your employees what they are worth. They work very hard to do the best for the company. Take care of us and we will take care of you. Stop changing processes so much.

    Mood2017-11-16
  5. Helpful (6)

    "The Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood full-time for more than 5 years

    Pros

    Casual dress, some of your peers are great to work with. Cheap snacks. Facade of a good environment. Annual activities are fun.

    Cons

    This place is a meat grinder. Everyone kowtows to sales, and nearly all of them are prima donnas. If you have to deal with sales on any level, don't work here. They will pay you half of what you should be getting and make you feel you are lucky to even get that pittance. Workloads are terribly stacked, and even if you try and keep up you will be told it isn't enough. Certain people are allowed to skirt the line... between abuse and harassment and never get any sort of comeuppance, in fact they will find a way to let you go instead of them.

    Show More
    Mood2017-10-02
  6. Helpful (3)

    "Totally Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premier Service Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood full-time for more than a year

    Pros

    Casual dress code, cheap snacks

    Cons

    No one seems to know what's going on there. Management does not think proactively. Pay is way under other companies.

    Advice to Management

    Fire the people that don't do their jobs and promote those that do.

    Mood2017-08-08
  7. Helpful (2)

    "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Mood full-time for more than a year

    Pros

    The people are great. Casual dress code. Decent benefits. Location is awesome in downtown Austin. Parking is far but it's free.

    Cons

    Horrible culture. No real training. Outdated software and hardware. Very poor leaders, likely due to the lack of training. Outdated organizational model.

    Advice to Management

    TRAIN MANAGERS TO LEAD AND BUILD TEAM MENTALITY. I

    Mood2016-12-31
  8. Helpful (4)

    "Steady Income but large workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    CS & Service Delivery in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mood

    Pros

    - Schedules can be fair - Cheap vending machines - Friendly coworkers create a supportive learning environment - Lots of new technical skills gained - Lots of opportunities for overtime - Innovative ideas always floating about - Casual dress code - If you show up and do what's asked it's okay money for a single person - Commission based sales can be helpful if you want it - YouEearnedIt points system can be... helpful for little treats on the side Service Delivery structural revamp providing to be the most efficient department there honestly.

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    Cons

    - No raises especially with the ever increasing workload (CS and Service Delivery especially) - Hard/efficient workers may not get promotions even after being there for 5+ yrs mostly due to favoritism or few desirable spots - No consistency with protocols since things are constantly changing

    Advice to Management

    I understand the constantly evolving nature of this business but there needs to be better communication between departments and upper management. There are a few golden people in supervisory roles that make things worthwhile but upper management needs to make more of a constructive effort to reach out to employee needs and create fair review methods (including raises per review is also SUPER helpful, otherwise,... what's the point?) There are lots of employees that work hard and sometimes paying them a little more with some recognition is helpful.

    Show More
    Mood2016-07-09
  9. Helpful (2)

    "Mood is an ok company to work for. Get in, get your work done, and head home at the end of the day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Account Coordinator in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Mood full-time for less than a year

    Pros

    You don't take your work home with you. Cheap snacks. Cool people. Casual dress code. The office location is great. The work isn't hard.

    Cons

    Mind numbing data entry. Monotony is your biggest enemy at mood. Sometimes you'll have no idea what's going on within the company.

    Advice to Management

    Employees need a broader picture of their place within the company. It will add purpose and a better understanding to the job at hand.

    Mood2016-04-12
  10. Helpful (8)

    "Cookie cutter organization that doesn't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Support Engineer - Tier III in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mood

    Pros

    Lots of PTO, casual dress code

    Cons

    No raises, no reviews, management doesn't care in the least about staff, you can come to work and kill yourself working hard or sleep in the closet and no one cares, absolutely no reason or motivation to try. Company hires untalented, unskilled people because they can pay them less, while the talented and skilled people take on extra work and responsibility with no extra pay. Top level management lies to everyone... below them in order to keep them around until they decide to lay them off. The list goes on, but I will let the many other bad reviews speak to this. DMX was the only good company in the merger, but was spoiled by Muzak and Mood. RIP DMX.

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    Advice to Management

    Invest in talent, stop laying people off and moving them to Fort Mill, make employees feel like you actually care by giving reviews and raises. You will do none of this, and I assume you will continue to lay people off and move positions to Fort Mill.

    Mood2015-09-09
Found 294 reviews
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