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Morgan and Morgan

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Morgan and Morgan Reviews

Updated Jun 10, 2021

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3.2
47%
Recommend to a Friend
59%
Approve of CEO
Morgan and Morgan Founder John Morgan
John Morgan
337 Ratings
Pros
  • "Great work environment, not your average call center(in 30 reviews)

  • "great people work there, fun environment(in 15 reviews)

  • Cons
  • "Bad company moral, low pay, they treat staff poorly especially everyone except the case managers(in 10 reviews)

  • "Clients constantly complain about having several diff attorneys and case managers bc turn over is OUTRAGEOUS(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Company Review

      May 24, 2021 - Operations in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Low the atmosphere, people and benefits. I have been with the company 10 plus years!

      Cons

      None that I can think of.

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    2. 1.0
      Former Employee, more than 3 years

      Terrible and toxic

      Jun 10, 2021 - Operations in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A few good people here and there but that’s about it.

      Cons

      Let me start by saying the negative reviews you have read over the last several months are spot on. Company culture is toxic. COO changes his mind regularly and doesn’t seem to know what he’s doing or wants. You have to watch out and not cross him, or you’ll be done there. No constructive descent allowed, not even in roles where you should be having those collaborative conversations. There’s an article in the Orlando Weekly that summarizes all of this and it’s spot on. The firm responded to this article by positing a picture of a pornstar on their Instagram page - super unprofessional and embarrassing for those who still work there. Watched them hire numerous people in senior leadership roles to only let them go and “eliminate” the new role they created or watched them quit because this place is so bad. People checking up on other team’s work but doing a terrible job in their own space. Hard to accomplish real work when you’re looking over your shoulder all the time. Performance management is not a thing. If they don’t like what you’re doing or simply don’t like you - bye. They’ll simply teach someone how to do your job behind your back and cut you loose. You won’t even see it coming. Also incredibly inconsistent with HR processes -along them up as they go. Not sure how they haven’t been sued for stuff like this. Oh and they don’t really care about the client. They’re just a paycheck to them. If your case isn’t big enough, they don’t want it. And the attorneys are so backed up with cases, clients always complain by calling John and he never talks to them. Just forwards them to his team to handle. Always. No matter what. Doesn’t have time to talk with them since he’s drinking all the time. The positive reviews on here and on Google are driven by them only soliciting for positive feedback.

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    3. 1.0
      Former Employee, more than 1 year

      The single worst place I've ever worked

      Apr 22, 2021 - Anonymous Employee in Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-workers were great! There was plenty to commiserate about so it was nice to have other people who were able to understand how terrible it was to work there. Otherwise, I never would have made it for a year+

      Cons

      The best way to handle this is with a list: 1. 0 training 2. Inexperienced/inept management across the board. 3. A COO who changes his mind every time the wind blows and all his ideas are fabricated from his mind's eye without a shred of data to back them up. 4. Extreme sexism and nepotism (if you're not a male, and especially a religious Jewish male, good luck lasting there). 5. No positive company culture - you go to do your job, hope the time passes, and pray for 5pm to come. Another company shares the office so you may get some cold, leftover, picked through food if you're lucky on occasion. 6. Benefits are minimal at best 7. People get laid off without a warning - there is no sense of performance reviews whatsoever so people are getting fired right and left at management's whim for no obvious reasons Run, don't walk from a job here. Please. Trust me.

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      14 people found this review helpful
    4. 3.0
      Former Employee

      Turnover

      Jun 10, 2021 - Litigation Paralegal 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Make wonderful friends working there

      Cons

      Turnover high! A lot of high demand for data entry on top of normal duties

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    5. 1.0
      Former Employee, more than 3 years

      Do your research and decide wisely

      Jun 2, 2021 - Leadership in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is competitive if in right role or know the right persons.

      Cons

      Toxic environment Unprofessional Unorganized Lack of trust Lack of efficient tools Constant implementation without research Severe micro management Assembly line methods but marketing are spent to change perception of such. Upper leadership highly incompetent and not well developed. Unless you party and drink with executives you are an outcast.

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      1 person found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Lack of support ruined role for me

      May 29, 2021 - Quality Monitoring Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Camaraderie with teammates. Exciting work as an Intake Specialist. Terrific direct manager.

      Cons

      HR at the time did not earnestly investigate harassment I was receiving at hands of employee. I honestly believe the "investigation" was purposely botched to spare the firm a potential age/race-based lawsuit.

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      2 people found this review helpful
    7. 1.0
      Current Employee, more than 5 years

      Don’t Trust 5-star Reviews!

      May 28, 2021 - Paralegal in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are some good people there.

      Cons

      Everything. Don’t trust the 5-star reviews. Whenever the firm gets low review on any website they send emails to employees asking you to go do a review and have you ask friends and family to give good review also - all in an effort to bury the bad reviews. Firm is run by petty dictator and his minions. Slogan should be For the Money as they are not For the People and especially NOT FOR THE EMPLOYEES!

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      3 people found this review helpful
    8. 4.0
      Current Employee, less than 1 year

      Overall great

      Apr 22, 2021 - Case Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s fairly easy job, great benefits and laid back environment. I work graveyard and it is great for my schedule at the moment

      Cons

      Not everyone is on the same page when it comes to training so you will learn one thing but when you’re on calls it changes up. For the most part they will correct you as you go but nothing to get upset over.

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    9. 5.0
      Current Employee

      Great Company

      May 19, 2021 - Legal in Tallahassee, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of benefits and ability to earn bonuses

      Cons

      Not many cons. All depends on who you work for within company.

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    10. 5.0
      Current Employee

      Great Company

      May 18, 2021 - Legal Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent company to work for. Great benefits!

      Cons

      Some of the attorneys are extremely disrespectful to staff.

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    Viewing 1 - 10 of 462 Reviews

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