Morgans Hotel Group Reviews | Glassdoor

Morgans Hotel Group Reviews

16 reviews

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Jason T. Kalisman
2 Ratings

16 Employee Reviews

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Pros
  • Overall, Morgans Hotel Group was a good organization to work for (in 5 reviews)

  • associates get great benefits and discounts at all of their hotels (in 7 reviews)

Cons
More Pros and Cons

  1. "Not the best"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Morgans Hotel Group full-time

    Pros

    Free lunch everyday from local delivery

    Cons

    Low pay for the work done


  2. "Stale, Dated, and underutilized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Co-workers are very friendly and helpful.

    Cons

    A real divide amongst departments like no other hotel I've been with. There is no communication-often times it feels like they are separate companies (i.e. sales, front office, HR, food and bev all seem to work separately not together) They seem to use the "work for us now as a lower position and we'll move you up in 6 months"trick with everyone when hiring. Most people don't move up at all, others it takes years. They expect you to take a step sideways or even back for them and they won't keep up their end of the bargain.

    Mid Level Management is horrible. They are not active on the floor and most are not approachable. Because of the purchase many things property level have slowed down-computers are dated, supplies are always running low. Back of house is absolutely disgusting.

    Advice to Management

    It could be possible to salvage your hotels, but you need to rebuild your culture. Make sure you follow through with your promises (especially those on paper) and unify your properties.

  3. "Bar Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Director/Bar Operations Manager in West Hollywood, CA
    Former Employee - Purchasing Director/Bar Operations Manager in West Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Morgans Hotel Group full-time (More than a year)

    Pros

    Fun place to work, great hiring process for hourly employees, decent perks at hotels

    Cons

    Incompetent hiring for upper management, lack of direction, failing company, lots of corporate turn over


  4. "Student Current"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Server in Woodmere, NY
    Former Employee - Restaurant Server in Woodmere, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I'm student current at Public Administration.This work will me need for support my studying in continue.

    Cons

    I acceptn Job me will need...

    Advice to Management

    Because i'm current student and i want with successful to continue my studying in Usa next semester.


  5. "Lack of Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cutting-edge and innovational. Compensation is higher than most competitors, including good benefits, 401K match and yearly bonuses.

    Cons

    New management around 2012 implemented too many changes, including having entire staff memorize a several sentence credo. The size of the company, about 10 hotels for the past 15 years, has prevented managers to excel and progress to greater positions and responsibilities.

    Advice to Management

    Lack of company growth has caused career-minded managers to leave in order to get to the next level.


  6. "Terrazza @ Shoreclub"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Laid back management, laid back job in the mornings

    Cons

    Mainly the slow nights, over staffing, not enough money being made


  7. "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Morgans Hotel Group full-time

    Pros

    Co-workers are great like a family

    Cons

    Management is horrible, they do not appriceate when they have great works. they also speak about us being family but its not true. There is no real HR department there more like accounts just looking to see who to get ride of

    Advice to Management

    they should stop hiring people who do not know what they are doing and stop over looking the people that do know

  8. "Good product, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Marketing Manager in New York, NY
    Current Employee - Food and Beverage Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Morgans Hotel Group full-time (More than 3 years)

    Pros

    - Great brands
    - Great boutique hotels
    - Great Food & Beverage program at hotels

    Cons

    - Poor corporate management
    - Lack of infrastructure
    - Little appreciation of employees

    Advice to Management

    Learn to reward and recognize employees


  9. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Morgans Hotel Group full-time (More than 3 years)

    Pros

    Sexy, Fancy, Chic, Modern, Design

    Cons

    Unethical, disorganized, short sighted, confused

    Advice to Management

    Get over the ego


  10. "Not the best experienced for my first real hospitality job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The employees in my department are great and friendly.

    Cons

    No leadership, unorganized, unfriendly, not genuine,

    Advice to Management

    Need to learn how to work as a team


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