Morley Companies Reviews | Glassdoor

Morley Companies Reviews

Updated August 4, 2017
120 reviews

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2.4
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Paul Furlo
61 Ratings

120 Employee Reviews

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Pros
Cons
  • Low pay, terrible hours, must like working late (in 11 reviews)

  • They have a high turnover rate and thats how they want it (in 6 reviews)

More Pros and Cons

  1. "Nice company, but compensation is sub par"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Saginaw, MI
    Former Employee - Customer Care Agent in Saginaw, MI
    Neutral Outlook
    No opinion of CEO

    I worked at Morley Companies full-time (More than a year)

    Pros

    Co-workers
    Nice owners
    Free parking
    Oranges
    birthday cake

    Cons

    Pay
    Time off
    Flexibility of Schedule
    twenty-five cent pay increase maybe


  2. "Social Media Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Morley Companies full-time

    Pros

    great coworkers, decent benefits for healthcare

    Cons

    low work/life balance, little PTO/sick time offered, 401k plans aren't the best, little room for growth

  3. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Saginaw, MI
    Former Employee - Customer Service Representative in Saginaw, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Morley Companies full-time (More than a year)

    Pros

    good benefits, better than anywhere else.

    Cons

    starts at 10 dollars and hours and you get .10 to .20 cents at a time.

    Advice to Management

    micro management, fix it


  4. "Great co-workers but meh everything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Roadside Escalations
    Former Employee - Roadside Escalations

    I worked at Morley Companies full-time (More than a year)

    Pros

    Great co-workers
    Good hours
    Nice incentives

    The people I worked with were fantastic and I got my full hours so no complaints there.

    Cons

    Schedule bids can suck
    Programs are always changing
    Not many people stay long

    Schedule bids can suck sometimes if you miss the call when they get to you and it felt like as soon as they updated on a policy it was changed again not long after making it hard to stay current with policy


  5. Helpful (2)

    "Great for those with no other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saginaw, MI
    Current Employee - Customer Service Representative in Saginaw, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Morley Companies full-time (Less than a year)

    Pros

    -You get to sit in a chair
    -They will pay you to work out
    -Lots of room to grow personally
    -Great work experience

    Cons

    -It is a giant high-school
    -Pay is low for a high stress job (roadside assistance)
    -It is a thankless job
    -Your social aptitude with your co-workers and superiors matter more than your scores
    -Team Leads either dont care or are petty about things that dont genuinely affect the group

    Advice to Management

    Stop cleaning up messes the TL's create by letting them get away with nepotism and being lazy (i.e. not doing 1 on 1's, not documenting occurrences**I know of at least one agent who gets away with rampant time fraud and the TL doesnt care**, letting people with bad attitudes run bays because their voices are louder). Genuinely ask your self if the job is worth $10 per hour.


  6. "Terrible"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morley Companies full-time

    Pros

    Full time position that will pay bills

    Cons

    Terrible staffing, doesn't care about employee growth

    Advice to Management

    Listen to employee needs


  7. "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Saginaw, MI
    Former Employee - Senior Customer Service Representative in Saginaw, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Morley Companies full-time (More than 10 years)

    Pros

    Great co-workers made some really good friends.

    Cons

    Management especially site management and ops shows favoritism. HR is useless. Rewards for decorating desk not hard work. Raises are for bad work and 2 pennies for hard work. Not family company don't care anything about you as long as they get numbers for client. They don't care about your safty. They lie all the time. Treats you like Lil kids. All activities are not for workers it's for management to have fun.

    Advice to Management

    Learn how to lead. Thank you goes a long way to hard workers

  8. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saginaw, MI
    Current Employee - Anonymous Employee in Saginaw, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid business plan, strong leadership, creative innovation, great benefits, and awesome employees!

    Cons

    Nothing significant to note here.

    Advice to Management

    Stay tuned to employee feedback to be aware of and respond to issues as they arise, to remain proactive.


  9. Helpful (2)

    "Avoid, if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Morley Companies full-time

    Pros

    The pros to this job relates mostly to the coworkers around you. Other advisors are open and will help you out when you’re feeling frustrated or stuck, and there’s an occasional potluck around the holidays (an effort lead by advisors mostly).

    Cons

    I have been an employee of this company for several months now, and I would like to caution job hunters to seek a position elsewhere. This is essentially a dead-end job; please don’t believe anyone who says there are opportunities to move up within the company, it’s a lie that’s meant to entice you to take the position here.

    This job is stable if you can meet the business objectives, but there is a high turnover rate and the pay raise given at their yearly annual reviews is dismal (to be specific, if you exceed all expectations for this position, you’ll receive less than a $0.50 increase to your hourly rate, it can go as low than less than $0.15. Yes, I’m talking about cents, this was for people who worked here for over a year). They say there are promotions and pay increases for "additional responsibilities," but so far that has been less than true.

    The benefits are decent, but if you can’t take a sick day or miss a day of work due to unforeseen circumstances, without using your PTO. You have to use all your PTO before you can take unpaid time off, so anything you accrue when you begin working here can easily be depleted if you’re not careful.

    The management for this team is usually clueless, and I wouldn’t bother asking them questions because they are vague in their responses and usually reference something from their handbook (through a literal copy and paste in their e-mail) that does little to clarify further. To draw a specific example, there was once a Morley Q&A meeting here that ended in disaster because 2 Human Resource consultants gave conflicting answers through various meetings that sparked outrage on the floor, which caused higher management to come down from Saginaw.

    Advice to Management

    Be honest and upfront with your employees, being vague with your own policies just causes so much unnecessary disappointment and frustration. This doesn’t include just me. I’ve seen my coworkers (who were willing to give this place a chance) learn to hate working here because they were repeatedly frustrated with management. Not listening to us or addressing our concerns just shows how little you care and respect your employees.


  10. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saginaw, MI
    Current Employee - Anonymous Employee in Saginaw, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Morley Companies full-time (More than a year)

    Pros

    benefits, team work, very clean and healthy work place

    Cons

    favoritism happens a lot, they never pay out their $100 referral money and make you feel bad when you ask about it.

    Advice to Management

    Appreciate your employees. We all work hard to make sure everything goes smoothly.


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