Morningstar Reviews | Glassdoor

Morningstar Reviews

Updated October 13, 2017
85 reviews

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Morningstar CEO Kunal Kapoor
Kunal Kapoor
5 Ratings

85 Employee Reviews

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Pros
  • The work-life balance at Morningstar is awesome (in 141 reviews)

  • Casual work environment, generous benefits (in 73 reviews)

Cons
  • Some senior management guys can hardly communicate in fluent english (in 25 reviews)

  • low pay rate and low efficiency (in 24 reviews)

More Pros and Cons

  1. Helpful (27)

    "Used to be an awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Morningstar full-time (More than 10 years)

    Pros

    Good work life balance
    Great Chicago headquarters

    Cons

    Inept leadership
    No strategy (trying to find itself)
    Very few successful products in last 10 years
    Rapid turnover without replacing talent

    Advice to Management

    Bring in new blood and give new people a chance to lead (no more rotating current management around).

    Morningstar used to be a company people were very proud to work at. Now it's just looked as a stepping stone company onto the next.


  2. Helpful (21)

    "Marketing at Morningstar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Most employees are dedicated and passionate, beautiful office, kind people.

    Cons

    I enjoyed working in marketing at Morningstar for a number of years. The Chief Marketing Officer (Rob Pinkerton) appeared to be a smart and pedigreed man. He enthusiastically campaigned for the position of CMO with a strong vision to make Morningstar into a modern marketing engine. He stepped into a hard role: the leaders at Morningstar have been there for decades and only knew how to value antiquated marketing efforts, everyone was quick to place the blame on marketing for low revenue numbers, and he inherited a disaster of a marketing organizational structure, so I felt for him at first. However, after years of working with him there were some alarming trends I could not continue to ignore:

    Pinkerton has no interest in fixing any of the glaring logistical issues that weigh on each marketer. The organizational structure, ill-defined roles, and supposedly “agile teams” required to complete projects are a complete mess (and have been for years). Marketers trip all over each other, spending days doing redundant work and wasting everyone’s time. Pinkerton does not want to even hear about these problems – let alone help – or get to know the strengths and weakness of each team member and deploy each person to their best and highest use for the good of the company, like a strong leader would. He writes off and most times completely ignores enthusiastic and exceptional marketers, instead choosing to focus only on a select handful of favorite employees and then wait for everyone else to leave in succession.

    He boasts on previous posts that he’s been able to recruit marketers from large companies that he deems “cool,” but this is a direct result of the Morningstar brand name in Chicago and the company culture – two things that were there long before Pinkerton was in his role.

    Pinkerton spends most of his time managing up to the rest of the C-suite, instead of providing productive guidance and mentorship to his team. He’s a polished talker and is well-read on the marketing industry, so he can speak in broad sweeping generalizations about his vision enough to get buy-in from the C-suite, but then he provides no guidance to the department on how they’ll get there and he isn’t held accountable.

    Expect continued turnover from marketing should Pinkerton remain CMO.

  3. Helpful (15)

    "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Morningstar full-time (More than a year)

    Pros

    Lots of opportunities due to lack of subject experts

    Cons

    Managers lack of work related experiences will always has to try stealing your work

    Advice to Management

    Do not just promote managers whose team performed well, host a small Friday afternoon party and get to know the team, pick the right guy to promote can send a powerful and positive message to everyone and encourages hard work and most of all, honesty. Left the company since the heads of dept didnt recognize individual contributors, awarded a “speaker” team lead that every worker bee hates.


  4. Helpful (15)

    "product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Morningstar full-time (More than 10 years)

    Pros

    vacation, sabbatical, health insurance, 401k match

    Cons

    poor senior management, inability to prioritize


  5. Helpful (11)

    "Equity Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Morningstar full-time (More than 5 years)

    Pros

    Work like balance and downtown Chicago location

    Cons

    Weak mgmt, constantly moving goal posts. Don't provide appropriate resources.


  6. Helpful (12)

    "Your mileage may vary - need to allow WFH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Morningstar full-time (More than a year)

    Pros

    Friendly people, nice location in downtown Chicago, if you get a good manager you are set. The development organization is not really that young here, so if you are an older person it can be very comfortable. Rarely expected to work OT.

    Cons

    1) Old software architecture - it's like pulling teeth to try to get some unit tests written; 2) Inconsistent processes across and within groups - in my group, development is sort of Agile, business is still waterfall - bad mix; 3) Too much outsourcing oversees, so collaborative development is impossible; 4) Not allowed to work from home regularly.

    Advice to Management

    1) Allow working from home regularly, there is no reason to force me into 3 hours of commuting; 2) Either go Agile or don't - half way is a bad mix that is very stressful; 3) Hire more local developers - it is impossible to do collaborative development with people 13 hours away.


  7. Helpful (14)

    "IT department has some big issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Morningstar full-time (More than 8 years)

    Pros

    Morningstar kept having issues of keep good employees

    Cons

    Starting with interview process, Morningstar failed at starting point finding good employees. The inventor of this process posted a fake picture of doing recruiting job. Most of interviewers do not know what they talk about, not technically in depth to filter, as a result, people with good skills were not hired, either because they can not see the potential, or just because they do not like them. people with connections got hired.

    Because of the leadership lack of direction, good people kept leaving company. Many people are looking outside. Current IT leadership is worst in the history of Morningstar. Some bad managers got to stay just because they are good at making people happy.

    Advice to Management

    I think there is no way but changing the leadership.

    Morningstar Response

    Jul 1, 2017 – Chief Technology Officer

    Thank you for your feedback. Have you been an interviewer? We rely heavily on technologists to ensure we're making the best hiring decisions. Each interview team is comprised of 2-3 technologists in... More

  8. Helpful (16)

    "Good company and products, poor management and compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MDP in Chicago, IL
    Current Employee - MDP in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Morningstar full-time (Less than a year)

    Pros

    -well respected company
    -friendly and relaxed atmosphere
    -people often make friends with their colleagues
    -Lots of acquisitions and signs of growth
    -attracts talent from top schools

    Cons

    -misrepresents MDP program (actively dodges questions regarding the first role, which is almost always being in a call center. HR is emphatic that they are transparent with this but from the experience of every single MDP last summer this is not true and they were not told in the hiring process)
    -little care for "development" aspect. Most client service MDPs are not challenged after a few months and just sit idly by.
    -Placements are need based and the program does a very poor job of matching employees to their desired areas. Very little transparency with the rotational process
    -Low compensation. The MDP salary base has been the same for 8 years and although HR explains that we benchmark based off the financial technology sector, employees doubt this as most of our peers have much higher salaries and bonuses
    -bonus structure is pretty low and fixed thus incentive to go above and beyond is virtually non existent

    Advice to Management

    Pay more. Offer a competitive bonus scheme. Reshuffle HR to either staff more or replace with people who care about the program.

    Morningstar Response

    Apr 4, 2017 – Head of Talent Acquisition

    Thanks for your honest feedback on our Morningstar Development Program (MDP). Since MDP is our primary channel for recruiting top talent into Morningstar, we take all concerns and criticisms related... More


  9. Helpful (13)

    "Reposting of a 2015 review - nothing has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Morningstar full-time (More than 10 years)

    Pros

    *Flexible work environment
    *Nice downtown location
    *Ability to get involved in community programs

    Cons

    *A bit of a culture of cronyism
    *Nearly impossible to get a promotion unless you are already in a leadership role (I believe Morningstar is trying to address)
    *No accountability (still a BIG problem)
    *Lots of meetings even though there has been a push to limit meetings
    *No appreciation for it's most experienced employees

    Advice to Management

    Make leadership accountable for poor decisions and delays.
    Encourage the goal to limit meetings and number of attendees in meetings.
    Reduce the number of individuals serving on these committees.
    Promote and reward successes and working above and beyond.
    Remove people from roles they are not succeeding in, really it's OK to let people go, if a manager holds on to a poor performer you need to ask some questions why.
    Provide resources to your biggest projects or they are going to be doomed to fail.


  10. Helpful (6)

    "I enjoyed working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Morning star was a great place for learning.

    Cons

    The pay really suck and is low.


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