Morton's Restaurant Group Reviews | Glassdoor

Morton's Restaurant Group Reviews

Updated April 23, 2017
96 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Morton's Restaurant Group CEO Tilman Fertitta
Tilman Fertitta
29 Ratings

96 Employee Reviews

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Pros
Cons
  • Landry's charges employees if they want to partake in family meal (which includes being able to have a soda, coffee, or tea while at work (in 3 reviews)

  • Fellow service staff came from mostly non-fine dining backgrounds (Tap House, Hooters, etc (in 3 reviews)

More Pros and Cons

  1. "Great Money and Clientel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in King of Prussia, PA
    Former Employee - Server/Bartender in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Morton's Restaurant Group full-time (More than a year)

    Pros

    Great Money for the work. Most of the staff is enjoyable. Short hours, usually out between 9-11. Our guests are great, 90% of the time. Great product.

    Cons

    Some of the staff has been there for a long time and feels as though they are entitled. They like to complain, often, about what is normal for being in that job.


  2. "Avoid working for Landry's/ Morton's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Denver, CO
    Former Employee - Server in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Morton's Restaurant Group full-time (More than a year)

    Pros

    Great group of servers. I met some really great friends working at Mortons.

    Cons

    It's ALL about the bottom line. And while profit IS the main goal of a company/ restaurant, Landry's (Morton's parent company) makes if very obvious that they do not care about their employees. From the weekly requirement to sell Landrys gift cards (or have your shifts cut), to a bi-monthly payment for family meal (which was rarely edible), to the management who was either drunk or didn't know how to work the computer system... it was an all around disaster. They also SIGNIFICANTLY overstaffed every night, making it incredibly difficult to make good money despite the high ticket totals. The only saving grace was the assistant manager, and sadly, she left after not being able to put up with the nonsense anymore. It's a place that use to be really great, but once bought by Landry's, their greed, their disregard for their employees, and their placation of pompous, and disrespectful VIP's made Morton's a terrible place to work.


  3. "Great Schedule for people who have other things going on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Host in Washington, DC
    Former Employee - Host in Washington, DC
    Recommends

    Pros

    Family Dinners every shift
    Flexible schedule if you're a student or just have another job
    Nice Discount at Landry's restaurants

    Cons

    Varies from store to store. Need to work about 40hrs a week to get benefits which mainly only management does.


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  5. Helpful (1)

    "Held several positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Morton's Restaurant Group full-time

    Pros

    Workers were awesome to work with

    Cons

    Hours aren't as great as you want them to be


  6. Helpful (1)

    "Mirage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Miami, FL
    Current Employee - Server in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Morton's Restaurant Group (Less than a year)

    Pros

    Flexible hours, opportunity to make money

    Cons

    Overstaffed, poor communication with employees


  7. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sever in Honolulu, HI
    Current Employee - Sever in Honolulu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This is one of the best restaurants I've worked at. My coworkers are very respectful and everyone shows great team work. Management is fair and approachable and will take the time to coach you if you aren't a strong server, instead of just cutting hours and not talking about it. The hours are short and tip percentage is high for the amount of hours worked. There is room for growth if you excel and show initiative.

    Cons

    Sometimes the restaurant if slow so tips vary during busy and slow times (which is like a lot of other places).
     Selling LSC cards are time consuming, and it's frustrating to have to grab a manager to process it when you have tables that just walked in and others that want to close out. I wish we could issue our own LSC cards just to save time..


  8. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Server/Bartender in Woodland Hills, CA
    Former Employee - Server/Bartender in Woodland Hills, CA

    I worked at Morton's Restaurant Group full-time (More than a year)

    Pros

    The training received will take you to most any other fine dining or steakhouse. Once you've developed your skills, and increased your product knowledge, you can make very good money.

    Cons

    Bought by the Landry Restaurant Group and they changed everything. The dumbing down of what was once a high quality experience is really disappointing. They also make you sell Landry's cards and write you up if you don't sell enough.


  9. Helpful (1)

    "Chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Los Angeles, CA
    Former Employee - Chef in Los Angeles, CA
    Doesn't Recommend

    I worked at Morton's Restaurant Group (More than 3 years)

    Pros

    decent SALARY clean work environment.

    Cons

    all managers not being equal to each other. (chefs working 70-80 hrs per week. GM and assistants working 45 hrs at the most.)

    Advice to Management

    pay attention to the ones who really care about the business.


  10. Helpful (2)

    "Extremely coorporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Sacramento, CA
    Former Employee - Server in Sacramento, CA
    Recommends
    No opinion of CEO

    I worked at Morton's Restaurant Group part-time

    Pros

    My GM and AGM were good. Good money for a server, decent benefits. 40k working 20-25 hours a week.

    Cons

    Corporate rules unprofessional for fine dining and/or guest avg.: loyalty cards, placing checks on table before they are done, turn n burn, etc.

    Advice to Management

    More of advice to Landrys--not all restaurants are the same. What may fly at claim jumpers is absolutely not ok for Morton's or a high end establishment.


  11. Helpful (2)

    "Bar Manager, Guest Relations, Inentory Contrio"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Was Hired As A Bar Manager in Costa Mesa, CA
    Former Employee - I Was Hired As A Bar Manager in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great atmosphere, Quality foods and cocktails, superior Guest services, very clean and organized specially the kitchen staff, Great selection of wines and spirits, Nice dining atmosphere, nice , genuine employees,

    Cons

    Lack of organization, some employees not following rules and regulations, inconsistency in the drinks and service at the bar, lack of inventory from previous Managers, Too many products that was bough but did not sell, lack of supplies behind the bar,

    Advice to Management

    Mandate all rules and regulations or their will be repercussions, Filter employees in all aspects, back ground check etc.. Mandatory weekly meetings, product and food tasting prior of the selling. Train to up-sell at all times and cross sell. Hire Managers that are competent and know the business well to train and show leadership.


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