Mosaic Community Services Reviews | Glassdoor

Mosaic Community Services Reviews

Updated February 8, 2017
31 reviews

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2.8
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Jeff Richardson
9 Ratings

31 Employee Reviews

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  1. "Childrens programming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Mosaic Community Services full-time

    Pros

    The company is large with many different programs/locations.

    Cons

    There are very few children's programs, which is my area of focus.


  2. "Don't plan on moving up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in Timonium, MD
    Former Employee - Service Coordinator in Timonium, MD
    No opinion of CEO

    I worked at Mosaic Community Services full-time (More than a year)

    Pros

    Decent benefits, satisfying work, flexible hours depending on your position, good support from immediate supervisors (at least in my office), good entry-level job

    Cons

    Not compensated enough, little room for upward growth without an advanced degree, felt that administration was more interested in making a profit than investing in clients, fairly high staff turnover in low-level positions due to most employees looking to gain experience before moving on to something else

    Advice to Management

    Spend some time on the front lines to see what things are really like before making policy decisions that have major impacts on clients and staff alike.


  3. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Baltimore, MD
    Former Employee - Case Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mosaic Community Services full-time (Less than a year)

    Pros

    Close knit relationships with your teams. People really want to make a difference and help each other, and help the people of Baltimore. The entire company is full of good hearted people.

    Competitive pay. Flexibility is great. All parts of the company seem really committed to making sure everyone is happy.

    Cons

    Not too much upwards mobility. High turn-over rates.

    Advice to Management

    Keep it up.


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  5. "DSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dsa in Joliet, IL
    Current Employee - Dsa in Joliet, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mosaic Community Services full-time (More than a year)

    Pros

    Lots of hours if you want them. Working with disabled people is satisfying because they really appreciate the things you do. And, just taking good care of others is a great feeling.

    Cons

    Not a "better paying job!" Mosaic skims too much off the top of their low man on the totem pole, so once again...a job where the ones doing the most work are rewarded the least. 90% In mature, uncaring managers, and all training is online, so if you have questions, Sucks, no one to ask.

    Advice to Management

    Pick more mature managers for your disabled homes! It makes a difference in care for your clients, and happiness for your DSA's. And, will help you keep people longer.


  6. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in Timonium, MD
    Former Employee - Service Coordinator in Timonium, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mosaic Community Services full-time (More than 3 years)

    Pros

    Flexibility
    Exposure to various disorders
    Good for entry level psych experience

    Cons

    High turn over
    Low pay
    Poor communication among staff
    Disorganized management
    Out of touch administration
    Inconsistencies with the job mgmt wants you to do and the company mission
    Lack of accountability
    Limited training

    Advice to Management

    Communicate with staff more, find a way to increase pay most agencies are paying at least $2.00 more that your current day program wages, and choose more knowledgable and competent staff and management.

    It would also be helpful if more restrictions were applied to clients access to staff area. The constant distraction make it almost impossible to complete necessary paperwork and follow up.


  7. "Residential Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Towson, MD
    Former Employee - Anonymous Employee in Towson, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Mosaic Community Services full-time (More than 3 years)

    Pros

    Helping people with mental illness can be very rewarding, seeing the positive impact you have on lives of your clients. My co-workers were very nice and helpful towards me.

    Cons

    The pay is low. There also was a controversy that perhaps they were racist and terminating people of color for the smallest offenses.


  8. "Service coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Mosaic Community Services full-time

    Pros

    Management works with you. It's nice to have the ceo hold town meetings to ask how he can help.

    Cons

    Sometimes management can be in the same boat of employees, when it comes to knowledge.


  9. "counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mosaic Community Services full-time

    Pros

    clients, office hours, benefits, value from helping others

    Cons

    They care about the upper management and making money, not so much about the clients or the true workers. The pay is way too low for what we have to do. We merged with this company and now I am doing twice the work with the same low pay.

    Advice to Management

    underdogs are what make the company. Care about us and the clients, truly.


  10. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor in Towson, MD
    Current Employee - Residential Counselor in Towson, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It was a place that you can be flexible with your time . it was a place that can get a lot of overtime.

    Cons

    It has bad pay.. Bad management, they like you as long as you agree to everything they say but as soon as you disagree... There is a problem

    Advice to Management

    Be consistent!


  11. "The job is okay but Management is Crazy and snakey!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Services Coordinator in Baltimore, MD
    Former Employee - Residential Services Coordinator in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mosaic Community Services full-time (More than 5 years)

    Pros

    You have a job and I love the clients!

    Cons

    Poor management team and poor pay . You spend most of your time with the clients and they only pay you pennies to get hit , verbally abused, drive clients around, meet with families, create treatment plans,cook, create a lifestyle for some clients to function and work long hours for a check that can almost pay your bills.

    Advice to Management

    Please get help , training, and a personal therapist!



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