Mosaic Community Services Reviews | Glassdoor

Mosaic Community Services Reviews

Updated Jul 27, 2019

To filter reviews, or .

Found 50 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
94%
Approve of CEO
Jeff Richardson
20 Ratings
  1. Helpful (1)

    "Residential Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westminster, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mosaic Community Services full-time for more than 3 years

    Pros

    High level of team work and engagement from co-workers & supervisors; working with clients is very rewarding; lots of autonomy/flexibility in job positions & duties; many opportunities for growth and promotion in the agency; benefits and paid time off are excellent; tuition assistance; qualifying student loan forgiveness

    Cons

    Hourly pay is low compared to how hard staff works (similar problem with any non-profit); there is not enough time in the day to complete all work required, despite good time management; clients' illnesses can be challenging

    Advice to Management

    Help staff find coverage or ways to take time off to help them avoid burn-out

    Mosaic Community Services2017-11-10
  2. "Negative Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Director in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mosaic Community Services full-time for more than 10 years

    Pros

    Loved Helping the Clients and Direct Care Staff

    Cons

    Upper level management only cares about bottom line not clients or direct care staff.

    Advice to Management

    Several Division Directors need replaced

    Mosaic Community Services2019-07-27
  3. "Company with good values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Residential Counselor in Towson, MD
    Approves of CEO

    I worked at Mosaic Community Services full-time for more than a year

    Pros

    Mosiac provides much needed services to individuals in need. Opportunity for growth within the company.

    Cons

    Frequent employee burnout due to nature of industry

    Mosaic Community Services2019-02-25
  4. "Good way to Get Foot in Door in Mental Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Timonium, MD

    I worked at Mosaic Community Services full-time

    Pros

    -Definitely able to gain experience working in the mental health field, exposed to a lot of different types of clients with varying mental illnesses. - Able to apply to different jobs within the organization once you are in and easily transder - Able to work OT if you want - Paid time and a half for holidays and OT - Some awesome clients and staff - Independence in work - Build great rapport with clients

    Cons

    - LOW pay - Hard to get time off especially as a service coordinator because you are the only one in that position.. no one wants to pick up extra work if you need your own time, or coworkers will guilt you for asking about it - Some work environments were very catty and manipulative between coworkers - People easily burn out due to low pay and minimum time off - Never ending paper work that takes up so much of your...

    Show More

    Advice to Management

    Pay people a living wage and work out ways to let your workers get sufficient time off without the stress. Really pay attention to what kind of clients are accepted into Mosaic. Mosaic is not capable of housing violent clients because staff are not trained for this. Make caseloads more manageable and less stressful by giving service coordinators reasonable caseloads. Find ways for your teams to work together better instead...

    Show More
    Mosaic Community Services2018-09-02
  5. "Nice Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Towson, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mosaic Community Services full-time for more than a year

    Pros

    If you do your job well will have minimum issues to experience

    Cons

    Some client are alot more difficult then other, You can be unlucky and have a heavy case load

    Advice to Management

    Great Management

    Mosaic Community Services2018-08-31
  6. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Mosaic Community Services full-time

    Pros

    Good place to get experience.

    Cons

    Doesn't pay well and no pay increase.

    Mosaic Community Services2018-08-15
  7. "Great Place for employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor in Towson, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mosaic Community Services full-time for more than a year

    Pros

    Paid training, great staff, great place to work

    Cons

    Not many cons, keep up with trainings and avoid note to files and you should be good

    Mosaic Community Services2018-06-18
  8. "70 hour weeks, low pay, no respect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Staff 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mosaic Community Services full-time for less than a year

    Pros

    You can work as many hours as you want. And I really don’t have any more pros. Management is too laid back.

    Cons

    No one ever wants to cover your shifts. Management just tells you it’s your responsibility. They change your schedule day of.

    Mosaic Community Services2018-04-16
  9. "Great for entry level."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelancer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mosaic Community Services full-time for less than a year

    Pros

    A great place to start in the field of mental illness.

    Cons

    The pay is not competitive.

    Advice to Management

    Review your pay rate. This company loses good employees because of the pay.

    Mosaic Community Services2018-03-22
  10. "Residential Rehab Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Rehabilitation Assistant in Timonium, MD
    Recommends
    Neutral Outlook

    I have been working at Mosaic Community Services full-time for more than a year

    Pros

    Job is easy going, duties required are very straightforward and easy to accomplish, A convenient job for students to manage while attending school

    Cons

    Working overnight can be stressful for people who are not used to these kinds of positions

    Mosaic Community Services2017-10-14
Found 50 reviews