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Mosaic Sales Solutions Reviews
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    Mosaic Sales Solutions Reviews

    Updated May 24, 2017
    915 reviews

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    Full-time Part-time
    3.5
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Mosaic Sales Solutions President Experiential Marketing & President Retail Marketing Services Jeff Rogers & Brian Kava
    Jeff Rogers & Brian Kava
    188 Ratings

    915 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • Good pay, account managers are great, (in 67 reviews)

    • Great pay, nice vacation/sick/personal time offers (in 62 reviews)

    Cons

    • Family work life balance at times a struggle (in 31 reviews)

    • This is annoying with a part time job (in 57 reviews)

    More Pros and Cons

    1. "This company does it right, they keep you well informed, and armed with all the tools you need to do your job"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Merchandiser in Huntington Beach, CA
      Former Employee - Retail Merchandiser in Huntington Beach, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Mosaic Sales Solutions part-time (More than a year)

      Pros

      They do a good job of communicating with all their employees, they provided top notch technology for their reps. And didn't micromanage their employees.

      Cons

      I kept getting more and more work for some people that's a plus for me it was a minus,
      There weren't really any cons.

    2. "A great job considering its retail."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Samsung Experience Consultant in Concord, NC
      Current Employee - Samsung Experience Consultant in Concord, NC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Mosaic Sales Solutions full-time (More than a year)

      Pros

      Compensation is better than most retail jobs.
      You get credit for the work of others and not just your work alone.

      Cons

      Little room for advancement.
      1-800-Samsung consistently sends you people that you cannot help, and the customer is angry as a result.

    3. "Business Account Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Account Manager in Irving, TX
      Current Employee - Business Account Manager in Irving, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mosaic Sales Solutions full-time (Less than a year)

      Pros

      The people at Mosaic are friendly, helpful, and professional. The Mosaic company accepts you as one of the team members from the very beginning.

      Cons

      The only downside is that if the contract that you are working on is not renewed or cancelled, you are then in a negative space of having to scramble to find another job either within the company or outside the company.

      Advice to Management

      Keep doing what you are doing. You have a great company and I feel blessed that I had the opportunity to be part of it for the past six months.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Samsung Experience Consultant"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Consultant in Dubuque, IA
      Former Employee - Consultant in Dubuque, IA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Mosaic Sales Solutions part-time (More than a year)

      Pros

      Excellent pay enjoyed learning about Samsung Products and helping people with their products.

      Cons

      There wasn't room to advance in the company. My co-worker worked in the position for 3 and half years until he decided after they hired me to leave because he wanted to advance in the company but was never given the opportunity.

    5. "interesting events"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Brand Ambassador in New York, NY
      Current Employee - Brand Ambassador in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mosaic Sales Solutions full-time (More than 3 years)

      Pros

      I worked at Mosaic as s Band Ambassador and I had a good time working with them. I would work with them again if I didnt have my new job.

      Cons

      pay rates are slighly below standard.

      Advice to Management

      keep it up

    6. "Good Company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead Samsung Experience Consultant in Salt Lake City, UT
      Former Employee - Lead Samsung Experience Consultant in Salt Lake City, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Mosaic Sales Solutions full-time (More than a year)

      Pros

      Clear communication, friendly environment, good pay, and updates to technology gave something to look forward to. They were open to suggestions to make the platform better.

      Cons

      Daily tasks were very monotonous, not a very challenging environment.

    7. "Sasmung Experience consultant"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead Samsung Experience Consultant in Kansas City, MO
      Former Employee - Lead Samsung Experience Consultant in Kansas City, MO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Mosaic Sales Solutions (More than 3 years)

      Pros

      The pay is great for the required work load
      The product knowledge and training are top notch

      Cons

      Company constantly cuts hours and changes schedules as well as policy's you have to follow

      As a manager it's almost impossible to keep employees because there schedules are overloaded or way underloaded

      The goals you are given are super obtainable the first year and gradually get ridiculous

      Advice to Management

      The company should try and work towards loyalty with there employees when everyone has to work under a certain amount of hours to save from having to pay benefits but is required to work all holidays and overload there schedule with hours during holiday season you will never have associates that care about your business

    8. Helpful (1)

      "Great Place to work first Year :)"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Samsung Sales Consultant in Fort Wayne, IN
      Former Employee - Samsung Sales Consultant in Fort Wayne, IN
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Mosaic Sales Solutions part-time (More than 5 years)

      Pros

      Free Shirts, Free Knowledge and Great Benefits.

      Cons

      NO Advancement after Many Promises, No Free Devices or Tech and Not enough Training for the New Employess Coming in.

      Advice to Management

      Let Company Choose Leads not MM Because you get some real loonies in play and than lose your job over it.

    9. "Excellent pay, disorganized management."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Lead Samsung Experience Consultant in Omaha, NE
      Current Employee - Lead Samsung Experience Consultant in Omaha, NE
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Mosaic Sales Solutions full-time (More than 3 years)

      Pros

      Pay, bonuses, minimal supervision. Mosaic management is efficient and caring.

      Cons

      Management is disorganized and often Samsung doesn't seem to know what it is doing in regards to staffing.

      Advice to Management

      Be more open and sell us consultants over to Best Buy. It would be better for both our customers and Best Buy's customers. Or open your own store fronts.

    10. Helpful (3)

      "Don't Settle, it will be too good to be true, then they will pull the job"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Irving, TX
      Current Employee - Anonymous Employee in Irving, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mosaic Sales Solutions full-time (Less than a year)

      Pros

      if you are looking for your first job out of school with people who all want to be "leaders" this is the place. They want all "leaders" and no one who is ok with doing a job daily.

      Cons

      They just lost one of the large Samsung/Best Buy programs to another vendor and let go a lot of employees. overworking hours to "deliver", "we must deliver" and "we are monitoring your progress throughout the day and sending it to upper management" are the typical emails to the group. even if it means being up till 10 pm working. no one will notice it or care. they made you do ridiculous mission critical projects then steal the work for upper mgmt reporting. they are not family friendly so if you have a family don't join. if you are between the ages of 25-30 with no responsibility, you will be ok.

      Advice to Management

      Don't treat current staff like they are garbage.

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