Moss Adams LLP Reviews | Glassdoor

Moss Adams LLP Reviews

Updated May 21, 2017
26 reviews

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Chris Schmidt
7 Ratings

26 Employee Reviews

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Pros
  • Work/life balance flexibility to manage work life and home life (in 29 reviews)

  • Great people, diverse client base, ability to guide your own career (in 18 reviews)

Cons
  • Work life balance can suffer when busy times hit (in 21 reviews)

  • Typical office politics, long hours but that's normal during busy season (in 28 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not Happy Here - Toxic Tax Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Staff in Campbell, CA
    Current Employee - Tax Staff in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Moss Adams LLP full-time (More than a year)

    Pros

    You will learn a lot! As a tax staff you are able to work on individuals, corporations, partnerships, trusts, etc.

    Cons

    -Silicon Valley Office is very gloomy. There is absolutely no windows or sunlight. Other offices call ours "The Dungeon"

    -The scheduling of assignments is horrible. There is one person doing it for way too many people. They do not respond to emails. And they are very biased about who they give projects to and they have a bad attitude. Some people get way overloaded while others don't have enough.

    -Getting promoted has a lot to do with politics. It doesn't matter if you're working hard and getting great reviews at evaluation time. Instead of basing your performance off of these reviews, they have a private meeting where only Seniors and above are allowed. It gives them the opportunity to make excuses in front of the large group as to why you shouldn't be promoted, all while avoiding telling you face to face.

    -Currently 3 tax prep softwares in use. SVO is the last office to convert fully to one software. You are expected to know how to use all.

    -No culture. The office puts minimal effort in creating a fun and inclusive culture. It is everyone for themselves in this office. If you don't fit in, good luck getting ahead. Since the budgets given for projects are unrealistic, everyone eats their time and does not report the full amount. If you do, you'll be criticized that you went over budget, regardless of if you did a good job. This happened to an experienced staff who said they were just trying to be honest. They didn't get promoted while other people who ate their time did.

    -There are two teams. One focuses on corporate work and the other on individuals. You don't get to pick a team until you're promoted to Senior.

    -I don't feel appreciated.

    Advice to Management

    Fix the scheduling issue. Treat your employees better and not just with junk food.


  2. Helpful (3)

    "Accountant Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Campbell, CA
    Former Employee - Staff Accountant in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Moss Adams LLP full-time (More than a year)

    Pros

    They have some extra perks, fully stocked snack room, massages and the occasional food truck.

    Cons

    Some in the management could be better. Just depends who you work with. Lots of overtime especially close to the deadline. Only get meals after working 5 hours overtime.

    Advice to Management

    Work on focusing on being fair and doing whats right with employees not unimportant things.


  3. Helpful (7)

    "It's all about location, location, location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Overland Park, KS
    Former Employee - Administrative Assistant in Overland Park, KS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Moss Adams LLP full-time (More than a year)

    Pros

    Established company in the western part of the United Stated. New to the Midwest . Management in the Midwest is not representative of Moss Adams on the west coast.

    Cons

    When I finally left Moss Adams after two years, I went directly to a therapist because I had been so emotionally beaten up by their lack of respect, disregard for truth, and their management by intimidation. First question out of the therapists mouth was where had I worked. When I told her, she said, "Ohhhhhhhh." She had "other" patients from the same office with the same abuse issues. I asked her how many before me, and all she would admit to was more than 2. She would go no further. I instantly felt justified and relieved. Bear in mind this is an office that has only been part of Moss Adams in OPKS for less than 3 years, with about 20 employees. Also, how many therapists do you think there are in KC? Did I pick the only one that others had picked. She wasn't recommended to me by the company, but by a friend. I'm going to guess there is a problem at Moss Adams' Overland Park office.

    Advice to Management

    You need to clean house in Overland Park. Complete change. The partners have run amuck from the company's standards. There is a lack of character and respect. In fact, there is an absence of respect. Sad. Great company. Very bad apples in OP.


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  5. Helpful (7)

    "Mixed feelings."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Assurance Manager in Seattle, WA
    Current Employee - Business Assurance Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Moss Adams LLP full-time (More than 3 years)

    Pros

    Great exposure to different industries, work life balance is great, work is easy (due to mid/lower market clients) and upward mobility is only limited by your talent. They actually care about your well being and will make you take pto every year so you don't get burned out. You can have a great career here if you surround yourself with the right people and land on the right industries.

    Cons

    Technical capabilities of the PSR region is weak. Audit procedures are extremely outdated and risk assessments are done poorly. Quality is lacking in many audits and the same outdated work papers are continuously rolled forward year after year. Technical resources are limited resulting in the firm being unable to audit companies with complex operations/structure.

    I've seen errors covered up by senior management that seriously made me question the integrity of some of my superiors.

    Advice to Management

    consider shuffling senior managers around between the firm's legacy clients. Having them work on new clients will identify cracks in the audit process and weaknesses in technical ability.


  6. Helpful (4)

    "Great place if you just want a job, horrible place to build a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Senior in Campbell, CA
    Current Employee - Tax Senior in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Moss Adams LLP full-time

    Pros

    Corporate managers are great. They're all very knowledgable and will not hesitate to explain technical issues with staff. Likewise with the corporate partners.

    There is camaraderie between a lot of the younger employees. There are always people to go out to lunch with, people who are up to play basketball, and people you can go to happy hour with after work.

    They also keep the kitchen stocked with a good variety of snacks and soda throughout the year.

    Cons

    The firm does not invest in its employees. They do not encourage employees to go out and network, and client interaction is almost nonexistent until you get close to the manager level. So, by the time you're a manager, you lack the soft skills necessary that's essential to progress in a public accounting career. You will only learn only if you create the opportunities yourself. But, you will also need to find the managers or partners who are willing to take you under their wing and develop you.

    Promotions are very much based on time served as opposed to merit. From what I've seen, it does not matter if you're working on more difficult projects, or take on more responsibilities. It doesn't matter if your technical skills are leaps and bounds ahead of others. Most people in a class will be promoted together, regardless of the gap in technical knowledge, unless you really screw up.

    Compensation does not correlate with performance. Regardless of your rating relative to your peers, pay within a "class" does not vary by much. They will keep employees within a narrow band, even between the lowest and highest performer. Raises and bonuses are not reflective of performance or your title. It does not reflect the quality of work produced, or the difficulty of projects you were on. Overall, it creates a complacent culture without the incentive to work hard. Essentially, just getting by is good enough.

    Managers on the individual/wealth services side leaves something to be desired. A lot of those wealth services managers will not take the time to explain technical issues to ensure staff understands. Rather, they just tell you to look at prior year work papers.

    HR has voiced that it is unprofessional for employees to talk about their compensation and raises. However, if everyone is compensated fairly based on performance, I'm sure employee moral would be a lot better.

    The outlook of the firm looks grim. Overall, the group of partners are great. They're very smart, knowledgable, and a lot are from Big 4s. There are a few senior managers who could be partners one day, or would be great directors if that position existed with tax at Moss Adams. However, there is a huge drop off in talent after that. There is a pipeline in place to replenish these partners and senior managers as they retire or get promoted, unless they will be hiring from outside.

    Advice to Management

    Pay and promote people based on performance.

    Invest in and develop employees.

    Listen to the results and comments from the engagement surveys instead of dismissing them as results that were expected.

    Don't promise employees that the bonus will make up for less than expected raises when there is no intent to really make it up on bonuses.


  7. "It takes some luck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Spokane, WA
    Current Employee - Manager in Spokane, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Moss Adams LLP full-time (More than 5 years)

    Pros

    There are some smart and fun people at Moss Adams, if you can burry yourself in the right industry group it can be great.

    Cons

    Not enough experienced employees to train new staff. You get thrown into the fire and when you sink it's all your fault. I you can't play the game you will lose.

    Advice to Management

    I you never teach your dog to go to the bathroom outside, it isn't his fault when he goes inside. Similarly, of you don't take the time to train your employees and provide them accurate and timely feedback, it isn't their fault when they make a mistake.


  8. "Sr Audit Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Senior Manager in Spokane, WA
    Current Employee - Audit Senior Manager in Spokane, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Moss Adams LLP full-time (More than 3 years)

    Pros

    There are a lot of smart people at Moss. Good client mix of smaller companies to work with and larger more complex companies.

    Cons

    Very little opportunity to use your own professional judgment to do your job. If you sneeze, you should probably have had that approved by Seattle. Industry silos make it very difficult to move up.

    Advice to Management

    Have more of an abundance mentality rather than scarcity.


  9. Helpful (5)

    "If you aren't "IN" you are WAY OUT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Seattle, WA
    Former Employee - Administrative in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Moss Adams LLP full-time (Less than a year)

    Pros

    People who are not managers are wonderful

    Cons

    Once they reach manager they are elite and do not want to hear from you. Don't EVER think about making a tiny mistake, you will be strung up and penalized

    Advice to Management

    get out of your offices and stop the elitist mentality. You are the biggest issue in the offices. You realize how many people have horrible anxiety and massive stress issues?


  10. Helpful (7)

    "High-stress, little acknowledgement, politics politics politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Office Employee in Seattle, WA
    Former Employee - Administrative Office Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Moss Adams LLP full-time (More than 3 years)

    Pros

    Gorgeous offices in downtown Seattle.
    Some great co-workers.
    Learned a lot.

    Cons

    High-stress.
    Lots of politics, which means that people who are bad at their jobs continue to be promoted and acknowledged when they don't deserve to be.

    Advice to Management

    Please act as advocates for the hard, dedicated workers in the administrative office. Please make an attempt to understand what these people do for a living and acknowledge it in front of the team. Working 80 hour weeks for no recognition or understanding or appreciation is soul-crushing, and your employees will leave. Please not only recognize poor performance, but take action against those that are exhibiting poor performance. Laying someone off without telling them why doesn't help anyone. It costs nothing to say thank you.


  11. "Good experience to understand a variety of industries in public accounting."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Assurance in Seattle, WA
    Former Employee - Business Assurance in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Moss Adams LLP full-time (More than a year)

    Pros

    More opportunity to have exposure to different areas of audit areas.

    Cons

    Does not take employee feedback.
    Desire to stay with Moss Adams with the lack of concern with work life balance has resulted me in not continuing with Moss Adams/public accounting.


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