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Motive

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Motive

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Motive Reviews

4.0
76% Recommend to a Friend
Motive CEO Shoaib Makani
85% Approve of CEO
4.0
76%
Recommend to a Friend
85%
Approve of CEO
Motive CEO Shoaib Makani
Shoaib Makani
712 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great culture and product.(in 93 reviews)
  • "Great people to work with and get mentored by(in 58 reviews)
  • "2. Good Salary(in 42 reviews)
  • "The benefits are great as well.(in 38 reviews)
  • "Productive and Good pay(in 37 reviews)
Cons

Ratings by Demographics

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Found 1,002 of over 1K reviews

Updated Sep 20, 2023

    1. 5.0
      FEATURED REVIEW
      Mar 9, 2023
      Commercial Account Executive
      Current Employee, less than 1 year
      Springfield, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Transparency - I never wonder where I am stand with quota, what my goals and expectations are of me. Compensation - This is way beyond fair if you are willing to put the work in Insurance and Benefits - Motive really tries to remove any hassle one might experience with healthcare, mental included. Not only do they offer insurance but other benefits for the entire family. Unlimited PTO is nice as well. Product team is also one of the best I have worked with. Motive consistently reinvests in the product to ensure they stay on top.

      Cons

      Back end system errors and glitches can eat a lot of time.

      1

      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience at Motive and are happy to learn that you're enjoying our work environment and company perks. If you would like to provide further feedback, please contact us at opendoor@motive.com.

    2. Imagine the best deck you’ve ever seen. Beautiful, evocative, emotive full bleed imagery. The copy is sharp, funny in places, emotional in places, but always insightful and thoughtprovoking. Imagine your partner or person you’ve been seeing creates this deck to break it off with you. How do you feel?

      3
      Like
      10 comments

      Freelance 1

      Damn your AD did this? It's an (impressively) cold world out here

      Like
      Reply
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      Where is this from?
      1. 5.0
        Sep 6, 2023
        Sr Sales Development Representative
        Current Employee, less than 1 year
        Dallas, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Seems like a good company to work for with growth potential.

        Cons

        Time will tell and I will share on here

      2. Join the Motive team
        See Our Latest Jobs
        1. 2.0
          Sep 13, 2023
          Product Manager
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          * Teams are extremely collaborative across sales, engineering, support, product * Ability to think outside of the box to solve challenging problems * Welcome and Intelligent group of colleagues * Decent Health Care Benefits

          Cons

          * Management has been made up of strong individual contributors who are not great people managers * No clear promotion process or even performance reviews (you can go years without getting one) * Management can get way to in the weeds on projects and work rather than letting the competent team execute * Way Way too many processes - project updates are done in multiple massive meetings, tools, spreadsheets and emails weekly * Low pay and not even inflation increases yearly (Management once seemingly bragged about how they low ball applicants) * There are women on the tech teams, but management is 100% male

          6
        2. Has anyone else struggled with coming across in a human and authentic way during interviews? I’m not a very naturally emotive person and am consistently getting feedback that I’m too stiff/serious - would really appreciate some tips to help overcome this 😊

          1
          Like
          7 comments

          Analytic Consultant 1

          I like to think of interviews more like a getting to know each other. It takes the pressure off being too serious. After all the interviewer is also human. Try finding something you both can relate to and it'll make the conversation much easier. Good luck :)

          Like
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          1
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          Where is this from?
          1. 1.0
            Aug 17, 2023
            Business Development
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Remote position is nice. It is an interesting industry and DOES have growth opportunity

            Cons

            The culture is probably the worst I have ever seen. Co-workers are MEAN- they are only there for their own personal gain and will tear down each other in the drop of a hat. Managers have a hard time controlling their team as they are afraid of the backlash. The employees that have been there for awhile, use their seniority to throw others under the bus and get away with things. Its truly sad to see how horrible the culture was since the company does have a really good product and has a lot of potential. Onboarding is pointless. You better hope your team is willing to help you otherwise you are in for a rude awakening. Other teams are not collaborative- they don't want to work with you, they will not help you, and they feed off your failure. The HR department could really use some digging into. There are a lot of politics at play and they will turn a blind eye if they "favorite" someone. And on the flip side, they will absolutely ruin someone based off of hearsay without any proof of evidence.

            13
            1. 2.0
              Sep 20, 2023
              Senior Software Engineer
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              A lot of the people doing actual work at the company are very good. The company is also work from home friendly.

              Cons

              Imagine getting great performance reviews the entire time you work for a company, not getting a raise (cash or equity) for 2 years, and then hearing the head of HR say that the next round of merit increases will be focused on equity over cash. Welcome to Motive.

              3
            2. I took my new co worker under my wing to personally invest in her success. She’s another brilliant black woman. Also felt like her knowledge is valuable and we could learn from each. I was off work for 3 weeks due to Covid and when I came back she told me she had gotten into it with our co workers and had been put on a performance plan. She ready to resign. She is very emotive and I think people take it as aggression. I don’t want her to sabotage her career. What advice would you give her?

              1
              Like
              19 comments

              University of Kansas Medical Center

              Also wanted to say that she’s been struggling to work online all day. Hasn’t been available for training. She is struggling in this position. I want to help her but not sure how. My co workers are starting to not want her here and you can feel the tension. She doesn’t know that I’ve been in my co workers ears saying good things about her and asking them to give grace. Also that I’ve been coming to her defense on things. I’m protecting her in private.

              Like
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              1
              View 19 more replies
              Where is this from?
              1. 3.0
                Aug 9, 2023
                Anonymous Employee
                Former Employee, more than 3 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I enjoyed a lot of my time as an employee at Motive. The flexibility of working from home was super nice, and I enjoyed working with my direct team. The benefits are great as well. However, I think all of this can be found at other companies as well.

                Cons

                Things took a turn a little over a year ago and it hasn't been the same since. There are no clear goals for the team. Culture is dead. Misalignment on every level. Everything is top down, and you're completely blindsided by change. No source of truth for expectations. HR seems nonexistent when you need them- I know at least 4 cases brought to HR about a specific individual that were swept under the rug. If you can, steer clear.

                6
                1. 3.0
                  Dec 13, 2022
                  Product Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Smart People Good Business Thinking Ahead Solid Product

                  Cons

                  Motive is not a place where women rise and can have a long lasting career. Women leave instead of lead at Motive. It’s a very known issue at Motive but there has been a complete lack of action from the Executive team to change the direction and set an example. - Here’s the breakdown of Women at a leadership level at Motive - Within the Executive Team. 2 out 8 direct reports to Shoaib(CEO) are women - Those 2 include the EA team lead and the Chief Legal Officer - Within the CTO Org, 1 out of 8 direct reports to the CTO are women - 1 female direct report is the head of QA - Within the CFO Org, 1 out of 8 managers whom report into the CFO are women - 1 female direct report is the head of FP&A - Within the CPO org, 1 out of 8 direct reports to the CPO are women - Within the Design Org, 2/7 direct reports are women - Within the PM Org, 0/6 PM Directors/Managers are women - Within the COO Org, 1 out of 8 direct reports to the COO are women - There is a subconscious bias towards women - Women are talked over and talked down to in meetings, not always seen as partners - Women are not recognized publicly for good work or achievements - Women are not seen as leaders or SMEs in their field. For example, when a lead gives a directive, their cross functional partner will often escalate to their boss for the final word - Women are not given the same opportunities to lead and grow their careers as men at Motive

                  46

                  Thank you for sharing your feedback. Your experience is absolutely not what we want for our teammates. We understand that there is work to do to improve the representation of women on our teams and we are committed to creating a diverse, equitable, and inclusive workplace at Motive. To improve representation amongst our teams we host and sponsor recruiting and learning & development events focused on underrepresented people. Our managers are regularly trained on unconscious bias, inclusive leadership, anti-discrimination, and building trust and psychological safety on teams. That said, we'd like to know more about your specific experience so that we can improve. Please contact us at opendoor@motive.com to share your experience further. Thanks again for sharing your experience.

                  1. 2.0
                    Sep 20, 2023
                    Senior Recruiter
                    Former Employee, less than 1 year
                    Austin, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great product, exciting future, strong recruiting team

                    Cons

                    HUGE layoffs, shaky future, obvious focus on revenue versus culture

                    1
                  2. Ladies, I’m struggling. Been dating this guy for about two months now and I know he cares a lot about me, but he’s not very emotive. All my exes have been so I tend to take it personally when he...

                    1
                    Like
                    12 comments

                    Senior Consultant

                    ...doesn’t outwardly express how excited he is to see me or talk to me. He also doesn’t put a lot of effort into planning dates whereas I (rightly or wrongly) believe dates should be thoughtful and planned out. Not saying we can’t just hang out, but the once a week/two weeks date night should be thought out (we go back and forth on who plans). Am I being irrational? He’s told me he’s somewhat apathetic about life in general but he really likes me, just doesn’t always outwardly express it. Edited: I’ll add that I’ve brought it up a few times and he says he’s sorry, he’s just not an emotional guy and that he’ll try. He also says he’s just really tired a lot of the time I don’t want to pick fights so I’ll usually just swallow it until I’m off the phone/Skype but it’s just really hard to not feel that way. Any ladies gone through or currently going through something similar? I like him a lot but just can’t help this feeling of being rejected every time he doesn’t seem excited to see me or want to put thought into a date. Set me straight if needed ladies, appreciate your input and advice!

                    Like
                    Reply
                    1
                    View 12 more replies
                    Where is this from?
                    1. 2.0
                      Aug 4, 2023
                      Anonymous Employee
                      Current Employee, more than 3 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      you'll get a good amount of experience as long as youre sucking up to the right people

                      Cons

                      WOMEN- just dont do it. Unless this is your only option I would recommend taking any other offer you have. Its crazy to me that Motive has awards for best company for diversity and best company for women. I have no idea how they decide that because this is by far the worst company Ive ever worked for to grow your career if youre a woman. Toxic culture, Poor business prospects., Crazy executives, Layoff after layoff. Ever since the HR exec joined, the company culture has taken a nosedive. it used to be a great place to work filled with smart and kind people. now it's only money first. this company is going in the wrong direction fast. check out the customer reviews on google reviews...

                      10

                      Thank you for sharing your feedback. Your experience is absolutely not what we want for our teammates. We understand that there is work to do to improve the representation of women on our teams, and we are committed to creating a diverse, equitable, and inclusive workplace at Motive. To ensure we're authentically communicating what it's like to work at Motive, we have external organizations ask our current employees for candid, anonymous feedback about what they like about working here, where we can improve, their challenges, etc. You've dedicated over 4 years to Motive, we'd love to learn more about your specific experience to improve. Please reach out to us at opendoor@motive.com to share your experience further. Thank you for helping us to grow and be better.

                      1. 1.0
                        Jul 12, 2023
                        Marketing
                        Former Employee, more than 3 years
                        San Francisco, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        -Some great individuals at company that are carrying the work load for the whole company. -a few products (ELD, dashcam, etc) have a really sound PMF which helps the company succeed in spite of some poor organizational decisions.

                        Cons

                        - Relationships matter more than good work. It doesn't matter how well you do your job, it's who you know at Motive. This leads to mediocre work with little accountability from managers and c-suite. -Performance reviews are performative. No real substance or critical feedback is given at this company. Your manager will check a box and try not to rock the boat. -Get ready to work side-by-side with bloated job titles/salaries for folks with little-to-no responsibilities. -The company is full of "gotchas". Example: Only join this company around these dates: December 15, March 15, June 15 and Sept 15. These are the dates that RSUs are vested. If you join Jan 1, 2023 your first year vesting cliff is actually 15 months because they vest on March 15, 2024 versus your start date. -Lack of strategy and top down vision. This company has performed 3 layoffs in 3ish years. If you like your leadership to always chase shiny new objects or copy their competitions' roadmap, this is the place for you.

                        8

                        Thank you for sharing your perspective, and we apologize for any negative experiences you've encountered at Motive. We take your feedback seriously and are committed to maintaining a balanced work environment that values both relationships and performance. We are actively working to enhance our feedback processes, ensure fair roles and responsibilities, and address concerns about vesting dates. While we acknowledge the challenges of change, we remain dedicated to a clear strategic vision. We appreciate your insights and encourage further discussion at opendoor@motive.com to help us continuously improve and provide a better experience for our team members.

                      Viewing 1 - 10 of 1,002 Reviews
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                      Motive Reviews FAQs

                      Motive has an overall rating of 4.0 out of 5, based on over 1,045 reviews left anonymously by employees. 76% of employees would recommend working at Motive to a friend and 72% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Motive employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Motive. This rating has decreased by -5% over the last 12 months.

                      76% of Motive employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Motive 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Motive to be career development, benefits, culture and the cons to be management, senior leadership.

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                      190.9K

                      Case Manager

                      I applied to 4 jobs last week. Two companies replied that thy are reviewing my application and I have an interview tomorrow with a third. The company I'm interviewing with is the one I'm least interested in of the four, though it is better than my current job. What is the etiquette if I'm offered a job with this company but I want to wait and see what response I get from the other 3? Should I tell the company I need a couple weeks to decide, or be up front that I'm waiting for other offers? Or?

                      1
                      1 Comment

                      Underwriter

                      During my interview with a Vice President, he mentioned that the "background check" had been reviewed. He brought up cities I had lived in at one point, even though I hadn't included that information on my resume or LinkedIn profile, though it is accurate. Additionally, he was aware of my entrepreneurship experience, which I had not disclosed anywhere. I'm curious about the source of this information. I'm currently progressing through the interview rounds without any offer or signed documents.

                      4
                      4 Comments

                      Underwriter

                      I’m moving on to round 3 of the interview process after speaking with the VP and it’ll be with peers. My position would be Insurance Product Manager so the peers would be internal stakeholders (Sales, Engineering, Underwriting, Actuary, etc.) What kind of questions typically do peer interviews ask?

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                      Motive, formerly KeepTruckin, builds technology to improve the safety, productivity and profitability of businesses that power the physical...More

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                      We are excited to share that for the first time Motive has been named to the Inc. Magazine 5000 list! Proud to be "improving the safety, productivity and profitability of businesses powering the physical economy."
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                      We’re thrilled to share that we have been named to the Forbes 2023 #Cloud100, marking the sixth consecutive year we have been named to the list! “At Motive, our mission is to empower the people who run physical operations with tools to make their work safer, more productive, and more profitable. We’re proud to serve our customers and be recognized by Forbes for the sixth consecutive year” said Shoaib Makani, our co-founder and CEO. Leveraging #AI and cloud-based innovations is critical for business owners to power such a significant portion of the #economy. Everything we do is rooted in helping serve that mission.
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