Motive Senior Account Executive Reviews

Pros

It is a great job environment with competitive pay! Work hard and play hard is encouraged.

Cons

Some issues with back end issues other than that no complaints to speak of.

Pros

The accelerators make up for the low base (I guess is a pro). Colleagues on teams are a great resource in help.

Cons

Upper Leadership within the Commercial Org. Expectations are increasing. Problem is less than half of the Commercial Org reps are hitting their quotas (ask specifically about fully ramped reps to quota attainment in Q3 and prior). They may have "lowered" one month, but the overall quarter expectation was an uptick from the previous. They are throwing headcount at increasing target attainment. A lofty target attainment. you are just a number towards the overall picture of hitting a targeted plan for the segment as a whole. Performance metrics are based on 2 month rolling average and 6 month percent averages. Not much weight to past performances, all what have you done for me lately. 2 month rolling avg on quarter by quarter quotas is nagging unnecessary stress. Very granular. PTO is contingent on the time you take it. They advise against end of months, end of quarters. PTO can be revoked based upon where you're at performance wise. There's no quota relief regardless of why it is that you're out of office. It's not "Unlimited" Database for prospecting is disastrous. You spend so much time cross referencing legitimacy of accounts when prospecting. You provide examples but nothing has really changed with this. Internal processes can be a huge time suck.

Pros

High commission rate/payout Strong product-market fit Innovative tech/engineering Strong enablement and cloud-based sales tools (SFDC, Salesloft, 6Sense, MEDDICC) Strong Customer Success and Sales Engineering teams

Cons

Order Management/CPQ processes are terrible Sales Leadership is very heavy-handed and unprofessional Constant change of territories and accounts, plus Rules of Engagement policies Lack of alignment/collaboration across sales segments (Mid-Market, Enterprise, Commercial. SMB) Overbuilt software that is viewed as 'luxury' or 'premium' by customers/prospects who won't pay the higher pricing.

Pros

Great people at all levels of the organization Great product Great culture Great dedication to our user experience

Cons

Recently new upper management hires in the Upper SMB segments have made some very severe changes that disproportionately hurt and penalize the long tenured employees who have helped build the brand the most. Despite taking nearly 30-40% of our account base away with less than a two weeks notice they refused to lower our current quotas. Based off recent upper management decisions it frankly does not seem they care vey much about their employees financial wellbeing. Appears they never made an effort to attempt to understand the implications their decisions have on the livelihood of their workforce. Unwilling to listen to criticism or discuss large scale changes in any sort of open forum. Customer Success Managers are slow to respond and are increasing churn risk by lack of urgency. Onboarding consultants are very hit or miss and also lack responsiveness and urgency as well.

Pros

Work from home, good product, lots of tools for doing your job (zoom info, Salesloft, seismic, etc)

Cons

Training is awful or non existent. Spent hours each week in meetings answering the same questions over and over again, and never covering anything new. If you don’t get off to a good start you’re 2 months away from being shown the door. Sales directors don’t care to help, and have some of the most condescending attitudes when talking to reps.

Pros

good pay flexible hours nice coworkers

Cons

bad leads poor onboarding zero transparency very stressful work environment

Pros

pays you well, however as they inch towards ipo they are reducing pay. easy to sell system company has a great product in a required market

Cons

This company does not trust their sales team to sell the product and instead wants sales to be stuck in an endless cycle of admin tasks. Incredibly archaic sales system, where the Aes are responsible for managing admin tasks through asking their opps counterparts in Pakistan for things like Sales forms, fixing subscriptions, etc. Not only this but management is so contradictory that discounted deals are often pulled back because management decided to be strict one day. The frustration in this role comes from admin and processes not actually the product itself. Several times I have had verbals from customers, however our team decided that the pre-approved discounts were not okay for that case anymore.

Pros

Collaborative Supportive Encouraging Great communication A lot of positive momentum in the company

Cons

Some of the processes need refined and tweaked. We're in growth mode, so with fast growth comes new challenges on scaleable processes.

Pros

Great Comp, Great Benefits, Unlimited PTO, Great Leadership, Transparency, Growth Opportunites

Cons

Change is constant and can be scary, comes with the territory of hyper growth

Pros

Motive is an exceptional work environment. Management empowers their direct reports. Innovation and providing a superior customer experience are central.

Cons

Not too many I can think of