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Mount Auburn Hospital Reviews

Updated January 30, 2018
55 reviews

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2.8
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Approve of CEO
Mount Auburn Hospital President & CEO Jeanette G. Clough
Jeanette G. Clough
11 Ratings

55 Employee Reviews

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Pros
  • Small Community Hospital, Personable Atmosphere (in 5 reviews)

  • I feel that most people are truly focused on quality patient care (in 4 reviews)

Cons
  • Human resources is a joke, no matter what issue or complaint you are always wrong (in 4 reviews)

  • Not room for growth within my department (in 2 reviews)

More Pros and Cons

  1. "Friendly, Employee Centered Hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mount Auburn Hospital full-time

    Pros

    Mount Auburn Hospital has long, tenured staff because it is a friendly, community based hospital that strives to create a culture of wellbeing for its employees. Excellent patient-centered culture.

    Cons

    Multiple job responsiblities, must be able to multi-task and be a self-starter and willing to work without annual reviews.

    Advice to Management

    Be more transparent and engaged with the employees, top down participation and engagement. Bring back employee recognition process to motivate superior patient-centered care.


  2. "you can do much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mount Auburn Hospital full-time

    Pros

    i really see no reason to work here, no Pros. I stay on to collect my check, cut corners and leave early. no one knows how many hours i work, so its easy to scam this place

    Cons

    just do not work here if you have any aspirations, work ethic or ambition. Also, they say they dont have any money to pay salaries, except for the collection of fossilized dinosaurs they employ all over the place, collecting fat salaries and doing zero work. scared of disrupting the delicate balance of garbage flowing around this place. meanwhile, CEO is highest compensated in New England.

    Advice to Management

    keep looking the other way while i rob this joint....

  3. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mount Auburn Hospital full-time

    Pros

    Commute, free parking, good credit union

    Cons

    Feeling unappreciated at times. Like to pay less and expect more

    Advice to Management

    Give employees the necessary tools to do a good job. Remember Patient satisfaction should be first


  4. "For the most part ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secretary in Cambridge, MA
    Current Employee - Secretary in Cambridge, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Mount Auburn Hospital full-time (More than 5 years)

    Pros

    Vacation time is good. Like current team I work with.

    Cons

    Poor management in one department almost abusive. No opportunity for promotions

    Advice to Management

    Abusive management not dealt with.


  5. "Nice facility, but may have lost focus."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mount Auburn Hospital full-time (More than 5 years)

    Pros

    Community hospital feel with academic scent. Convenient to Harvard Sq. Public transit access not bad, cafeteria decent. Nice view of Charles river(there, 20 words!)

    Cons

    Vertical corporate structure. Middle management unqualified, Peter principle victims. Territorial micro managers abound. Human Resources is the worst. Annual reviews are a waste of time, no one reads them and no merit raises anyway. Parking is mainly offsite with shuttle bus, and we get charged for that ?!

    Advice to Management

    Stagnation is lethal, turnover is painful but vital.


  6. "not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Mount Auburn Hospital full-time

    Pros

    No people watching your every move

    Cons

    Constantly taken advantage of wekly


  7. "Epic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Epic Analyst
    Former Employee - Epic Analyst
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mount Auburn Hospital full-time (More than 3 years)

    Pros

    Good vacation time. Benefits are satisfactory.

    Cons

    Project management team is completely out of touch with what their analysts are doing. They set unrealistic expectations and assign pointless tasks.
     Employees are extremely unhappy and analysts are leaving constantly. Management does nothing to retain employees. Operations takes no ownership for their tasks and uses Epic team as a scapegoat for issues. Epic team management does not defend analysts and they often break under pressure from operations. Pay for analysts is extremely below market value. Certain teams are overstaffed and they do not need to be and others desperately need employees. Any Epic certified analysts should look for job opportunities elsewhere. Would not recommend to any Epic analyst.

    Advice to Management

    Re-evaluate your project management team. Every analyst that I worked with questioned their competence. Teams are mismanaged and need more structure. There needs to be a defined barrier between operations and the Epic team. Right now, the Epic team works at the beck and call of operations and the management does nothing to change that.

  8. "only if you hate yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mount Auburn Hospital full-time (More than a year)

    Pros

    there is not a single good reason to work here.

    Cons

    its a hostile work environment, nurses are rude and condescending to other staff making them seem unintelligent. always understaffed because they cant get people to not quit. questionable medical practices. Serious racial issues with apparent segeration. Human Resources is a joke they do not do anything besides hide your HR letter and get rid of people who speak up and protect those in high positions. the CEO Janet gets a million dollar bonus yet the bonuses handed out to staff is insulting. Esp when they spent the entire year with no time off extended hours to implement a new software that the hospital did not properly prepare its staff for. you could be the most joyful happy person before you start here give it a month and your nothing but miserable and negative.

    Advice to Management

    go back to business school.


  9. "Interpreter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interpreter/Translator in Cambridge, MA
    Current Employee - Interpreter/Translator in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mount Auburn Hospital part-time (More than 3 years)

    Pros

    Like to work in medical area

    Cons

    No opportunity to grow here in the hospital.

    Advice to Management

    Hire more personnal, give opportunity to beginners.


  10. Helpful (2)

    "horrible hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing Assistant in Cambridge, MA
    Current Employee - Nursing Assistant in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mount Auburn Hospital (More than a year)

    Pros

    pay overtime if you want it

    Cons

    Jeannette Clough is greedy, got a huge bonus while everyone else didnt even get a holiday bonus.
    Security is horrible, they come 10mins after you call
    There are other ways to get into the hospital besides the emergency room which is a safety hazard for all of us, all of the floors should be locked
    Mental health is taken as a joke
    Human resources is a joke, no matter what issue or complaint you are always wrong.

    Advice to Management

    give us bonuses, respect the staff, dont short staff us, lock the doors! get better security


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