Mount Sinai Health System Reviews

Pros

nice to go in and do my job

Cons

not so nice to leave :(

Pros

5 weeks of vacay, tuition reimbursement, pays ok

Cons

Pay is lower than west RN coast hourly/salads, please support

Pros

1. 8% of your salary goes to a 403b for free 2. Won't get fired for doing bare minimum work 3. Good amount of PTO days 4. Extremely flexible if you have kids 5. Lots of exciting projects

Cons

Speaking solely for the Epic IT department. 1. Huge gap between analysts across the teams. I would say 90% of them do the bare minimum of their responsibilities while 10% are trying their best to keep the IT department afloat. Managers know this and continue to burn out their high performers. Some people even consider this their "second job" since they are mostly responding emails/making phone calls for their side hustle. 2. No clear vision for the future of Epic IT. This is why the IT content is so horribly built. They keep piecemealing modules slowly which leads to fragmented workflows that cause patient safety concerns. Big Bang Go-Live? Don’t even mention that to the leadership here, they don’t believe in doing things that make sense. 3. Project Management office is a joke. Since they aren't invested in the success of a project, they don't contribute a lot. Often times, you will get pinged from them after a meeting to explain what was discussed and basically write meeting minutes for them. These people are essentially making 150k just to book meetings. 4. Mount Sinai doesn't believe in raises. You either get promoted or stay with the same salary for the rest of your time there. I have spoken with other analysts at other NYC hospitals and they all have some sort of yearly raise system. If you do get promoted, the % increase is flat out repulsive and disrespectful. You will frequently find that external hires make significantly more than the folks who have stayed with the organization. 5. IT leadership will not defend you against the wrath of delusional operational stakeholders. They will drive a bus over your body and reverse to kiss the behinds of arrogant misguided project sponsors. The ones that scream the loudest, often get what they want. Your priorities will shift constantly day to day. This might be true for a lot of organizations but you’d be surprised how bad it is here. 6. The environment is almost like a cult. Those who speak up against bad decisions / impossible timelines are viewed as troublemakers. They use key phrases like “solution oriented” or “positive attitude” to mask the insanity that is happening. Think Theranos or Fyre Festival level of delusion. Someone on the team best described projects like a watermelon. People keep reporting Green to upper leadership but realistically it’s Red. There is no accountability horizontally or vertically until there is a need for a scapegoat and it’s you. 7. Just like how Mount Sinai doesn’t believe in investing in their employees, they don’t invest in their technology either. You’re left with using archaic laptops with frequent Citrix outages. Having worked at multiple hospitals prior to Mount Sinai, Epic is absurdly slow here.

Pros

Good benefits, pension, learning opportunities, and resources for patients. You get a lot of time allotted for seeing patients and the ratios on inpatient services and units are very good. Also, physicians are excellent and learning opportunities are top notch. You can take pride in the care that your patients receive.

Cons

Large, disjointed system, chaotic leadership and poor communication with revolving door of nursing leadership. Gender discrimination and sexual harassment abound.

Pros

Good health insurance, tuition coverage

Cons

No support, short-staff, disorganization, toxic culture, not a highly reliable organization, do not value employees, poor work life balance, always overworked due to short-staffing, chaotic, leadership makes poor ethical choices