Mountain Creek Resort Reviews | Glassdoor

Mountain Creek Resort Reviews

Updated November 13, 2016
16 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Bill Benneyan
4 Ratings

16 Employee Reviews

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  1. "Decent Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great coworkers and decent pay

    Cons

    Hard to move up, long hours


  2. "Very Easy To Get The Job. Very Unprofesional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner in Vernon, NJ
    Former Employee - Food Runner in Vernon, NJ
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Laid back environment
    -Decent money during the holidays thanks to tips
    -Kitchen staff were funny and alright
    -Prety easy to get time off
    -Not many pros

    Cons

    -Waitresses would not be honest when splitting tips with other staff
    -I was paid 8 dollars an hour plus tips (below minimum wage) and they never gave me any tips, therefore paying me below minimum wage. Had to go to the career office to get it fixed.
    -Wait staff did very little and got most of the money
    -Hired way too many people. Weekly career fairs where they hire everyone who walks in
    -Hours are extremely competitive and eventually the manager starts playing favorites
    -Got scheduled only a handful of days the entire summer
    -If it rains the park closes and you have no job for the day
    -Very little training
    -Not many procedures. Not professional
    -Staffing office held an orientation event but never came, making everyone wait for hours

    Advice to Management

    The staffing office needs to be fixed. They cant keep paying people below minimum wage and they need to be more professional. You cannot make people go to an orientation and not actually have anybody come and host it. Also stop hiring dozens of kids to the same position, you make it impossible to have a consistent work schedule and extremely difficult to get any hours.


  3. Helpful (1)

    "Horrible company to work for"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Mountain Creek Resort part-time (More than a year)

    Pros

    You get a free season pass if you work at the resort

    Cons

    Just to name a few...
    * Staffing consistently screws up schedules
    * If you're actually a hard worker, then lift ops is not for you. It's frustrating being the only one doing work when 4 other guys are on the same lift as you.
    * If you're a female, you will get hit on on a regular basis and there's nothing you can do about it.
    * Shush is the most unorganized, ill-managed bars I've ever worked at or been a guest at. No one knows where food goes, work is unfairly distributed, and only the "manager's pets" get any breaks/ benefits/ etc..
    * The hotel bar is a joke and should be closed. There is no one to manage it, not accountability when work,king, and it's always left a mess for the next shift.
    * If you're promised a certain pay, don't expect to get it; especially if you work more than one department. I'm still waiting for the 38m hours of work I put in at the hotel bar.
    * Managers call you at the last minute and expect that you are able to cover a shift.

    Advice to Management

    Get it together. Having received a masters in entertainment business and business management, it's disheartening to see a company with so much potential fail so miserably.


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  5. "Snowboard Instructor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mountain Creek Resort part-time

    Pros

    Lot of fun, great people to work with. Plus you get a free pass if you work a certain amount of hours.

    Cons

    In the cold all day, lessons can get frustrating. But just remember they are paying customers who are there for the experience.

    Advice to Management

    Motivate employees a lot more. The weather can definitely drag people down. I liked the training sessions, they really helped me when I was teaching beginners.


  6. "Great People - Don't Forget the Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rentals Lead in Vernon, NJ
    Former Employee - Rentals Lead in Vernon, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mountain Creek Resort part-time (More than 5 years)

    Pros

    I love the people I worked with in Rentals, easily one of the best departments I was in during my 7-year run there.

    Some of the supervisors and managers are good, others are pretty rough.

    Cons

    The pay is rough, but it's all high school and college kids there for seasonal work.

    You're going to get crap from customers, that's the price you pay working in customer service.

    If you don't make yourself known to your bosses quickly your hours will likely be cut on slow days as getting hours is competitive after holiday stretches.

    Advice to Management

    Don't forget the people that make it all work. Too often you stroll through, complain and yell and then leave. Work a day in our shoes before you criticize, it isn't all rainbows and sunshine as you'd like to imagine.


  7. "Great company to work as a park crew member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Park Crew in Vernon, NJ
    Former Employee - Park Crew in Vernon, NJ
    Recommends
    Neutral Outlook

    I worked at Mountain Creek Resort full-time (More than a year)

    Pros

    Great atmosphere
    Great coworkers
    Good fringe benefits
    Skiing / snowboarding every shift

    Cons

    Pay wasn't ideal
    The work is laborious if you don't like that sort of thing


  8. "Lifeguard Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard
    Former Employee - Lifeguard
    Recommends
    Neutral Outlook

    I worked at Mountain Creek Resort part-time (More than a year)

    Pros

    Get a lot of experience saving people. Sense of being on a team, most leads are very reasonable superiors, good part time work. Keeps you busy for a lifeguarding job

    Cons

    Superiors will pick favorites sometimes. Guests can be rude/not listen

    Advice to Management

    Keep a closer eye on lower management


  9. "Fun company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vernon, NJ
    Current Employee - Anonymous Employee in Vernon, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mountain Creek Resort part-time (More than a year)

    Pros

    employee discount, can go skiing on your break, meet a lot of people, good part time job if in school

    Cons

    Salary, seasonal job, hours cut if it is slow or end of season


  10. "Decent Seasonal Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Ski Instructor in Vernon, NJ
    Former Employee - Ski Instructor in Vernon, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mountain Creek Resort part-time (Less than a year)

    Pros

    Lenient on hours and you get to Snowboard or Ski when its slow. Can be very fulfilling and can get some very nice tips depending on the customer. Free Season Pass along with job.

    Cons

    Minimum wage and you only get paid for the hours that you are actually teaching. Can be frustrating dealing with customers that wont listen or that have short tempers. Very disorganized from a management standpoint.


  11. "This is a very professional company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Chef in Hamburg, NJ
    Current Employee - Banquet Chef in Hamburg, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mountain Creek Resort full-time (Less than a year)

    Pros

    There is a lot to learn and develop , great culinary skills, great chef, and great people to work with .

    Cons

    The kitchen is very small and both a la cart and banquets are run out of the same kitchen , they need to have a full service banquet kitchen , to cook at a high level

    Advice to Management

    They need to have separate banquet kitchen , just for banquets



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