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Mountain Warehouse

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Mountain Warehouse

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Mountain Warehouse Reviews

Updated Sep 22, 2022

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Found 449 of over 474 reviews

3.3
59%
Recommend to a Friend
69%
Approve of CEO
Mountain Warehouse Founder & CEO Mark Neale
Mark Neale
184 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management communication and failure to give the right expectations to its employees.(in 41 reviews)
  • "low pay and not very rewarding(in 32 reviews)
  • "No training provided then reprimanded for not understanding role then asked for feedback and told everything was fine.(in 20 reviews)
  • "Managers have to buy store supplies.(in 19 reviews)
  • "Long hours and you're expected to go beyond your pay bracket.(in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Good job

    Jun 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Nice people Good customers Prices are very good

    Cons

    Heavy working load during holidays

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Wonderful

    Oct 1, 2021 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vacation pay and Employee discount

    Cons

    No benefits No 401 k for part time management

    Be the first to find this review helpful
  3. 5.0
    Current Employee, less than 1 year

    Sales

    Aug 31, 2022 - Sales Associate in Surrey, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment and great discount

    Cons

    Really busy and lots of patience needed

    Be the first to find this review helpful
  4. 5.0
    Current Employee, less than 1 year

    interview

    Aug 23, 2022 - Customer Service Representative in St. John's, NL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friendly and welcoming manner. easy questions

    Cons

    as an hourly worker there is no benefits in the agreement

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Nice People

    Aug 8, 2022 - Sales Assistant in Saint Andrews, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love the management, they truly care about you and your wellbeing. Will have your back with hard customers. Love the employee discount.

    Cons

    Pay is lower than some Retail businesses in the area, but other employees say its worth it.

    Be the first to find this review helpful
  6. 5.0
    Former Employee

    Excellent

    Jul 29, 2022 - Political Affairs Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Avenue for capacity building and mental strength.

    Cons

    More of allowing for flexibility of roles and responsibilities.

    Be the first to find this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Generally Good

    Jul 17, 2022 - Retail Assistant in Glasgow, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team atmosphere Discounts Flexible working pattern

    Cons

    Disrespectful customers but thats a Public issue and not a company issue.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Ok

    Jun 18, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, good training plan

    Cons

    Does not pay much, progression is limited

    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 1 year

    Good place to work

    Jun 10, 2022 - Part Time Sales Associate in Hexham, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice working environment, enjoyed working there

    Cons

    Was the travel for me

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Very Good

    May 31, 2022 - Customer Service in Coventry, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Good very good very

    Cons

    ... .. .. ... .. .. ...

    Be the first to find this review helpful
Viewing 1 - 10 of 449 Reviews

Mountain Warehouse Reviews FAQs

Mountain Warehouse has an overall rating of 3.3 out of 5, based on over 474 reviews left anonymously by employees. 59% of employees would recommend working at Mountain Warehouse to a friend and 52% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Mountain Warehouse employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Mountain Warehouse. This rating has decreased by -7% over the last 12 months.

59% of Mountain Warehouse employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mountain Warehouse 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Mountain Warehouse to be coworkers and the cons to be benefits, career development, management.

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