Moxie Reviews | Glassdoor

Moxie Reviews

Updated October 22, 2018
177 reviews

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2.9
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Sean Reardon
38 Ratings

177 Employee Reviews

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Pros
  • "Fantastic benefits and perks - working from home, free lunch Fridays and awesome swag" (in 41 reviews)

  • "They have added great things like treat Tuesdays and Free Lunch Fridays that really make employees feel appreciated" (in 27 reviews)

Cons
  • "Work/life balance was questionable" (in 12 reviews)

  • "Long hours, however not uncommon for agencies" (in 15 reviews)

More Pros and Cons

  1. "Amazing place to work. Very impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moxie full-time (Less than a year)

    Pros

    Good work life balance. Incredibly bright and driven people. Free lunch Friday and catered lunches by local restaurants Monday-Thursday. Great compensation and benefits.

    Cons

    None. Very surprised at some of the negative reviews.

    Advice to Management

    Continue winning new business and investing in the people and their skills for the betterment of the agency and our clients.


  2. "A great place to work while you are in school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Moxie part-time

    Pros

    Great team environment, tons of happy people, great management

    Cons

    The job can be a bit dull, lots of picking up blocks

  3. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Moxie full-time (Less than a year)

    Pros

    Dogs, snacks, and great vacation.

    Cons

    - Free things and a drunk HR department don't count as "culture."
    - Poor management starts from the bottom down. If you don't know how to lead people, you shouldn't be leading. And if a position has to lead others, set them up for success and coach them through it.

    Advice to Management

    Learn how to manage and listen to your employees.


  4. "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Moxie full-time (More than 3 years)

    Pros

    You learn how NOT to do things.
    You learn how NOT to treat your employees and co-workers.
    You learn how NOT to sit back and let middle management run the company into the ground.

    Cons

    What a joke and waste of time.

    When interviewing at other companies to leave Moxie, literally every place I talked to was like "oh, you're at Moxie? How is it over there? I've heard it's a real mess." That's extremely embarrassing and even had one lady tell me that their Creative and CRM teams won't touch a Moxie resume because the employees are never trained properly.

    Moxie is nothing but a front. You have SVPs of this, that and the other talking about "advanced technologies and capabilities" at Moxie but the truth is no one can execute any of it. It's hard to develop custom technologies when you wipe out your entire Development department who knows somewhat how to do things. During my time at Moxie, there were several times that AR was sold in and had to be farmed out to vendors to actually perform the work. Talk about FALSE ADVERTISING!

    Middle management is full of overgrown children who never left middle school antics behind. For whatever reason, the cattiness and bullying behavior goes unaddressed especially in the AM/PM departments. They treat their employees very poorly hence the reason why so many people have left in the past year most of whom left within 18 months of starting at Moxie.

    You likely will never be promoted at Moxie especially if you are entry to mid level. Moxie's outlook on talent is that everyone under a VP is replaceable and it is cheaper to replace you than reward you for your hard work and dedication to the company. They simply do not have the mindset of grooming people for growth and always look outside to hire instead of starting within. Seems like the only way to get promoted these days is when half of your department quits and you're the only one there to do the work after 4 years in the same position. YES, 4 YEARS!

    Be ready to work 60+ hours a week and be completely over allocated. For whatever reason, management prides itself on over allocating people. It's not uncommon that someone is sold in at 100% for two clients and told to "make it work." How about you hire enough people to staff the projects you contract? There will be a day when client's audit you and realize you double dip. Can't wait to see what happens then.

    Lastly, after the year that Moxie has had with discrimination, sexism and scandals, I wouldn't be at all surprised to hear that lawsuits are looming.

    Advice to Management

    It's time to be honest with yourselves and the employees. People are leaving because they aren't treated well and given opportunity to grow. People are leaving because you aren't staffing properly. The charades on social media and at conferences isn't fooling anyone. Stop putting on an act and take action. Like one of the comments below, culture isn't free swag and a boozy HR. It's treating people with respect.


  5. "A great place for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President Marketing in Atlanta, GA
    Current Employee - Senior Vice President Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moxie (More than 8 years)

    Pros

    Free coffee and bagels on Friday.

    Cons

    No free coffee or bagels on Mon-Thur.

    Advice to Management

    More free coffee and bagels.


  6. Helpful (1)

    "time for a reality check"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Moxie full-time

    Pros

    -bring your dogs to work
    -(some) amazing clients
    -(some) senior leaders
    -Finance department, tries to keep the place up and accountable

    Cons

    -snack wall, moxie 15
    -FLF is actually not good
    -Management all together not transparent and very manipulative
    -Catty middle management
    -No clear path for advancement unless you threaten to leave
    -Client leadership dept has lost over 8 leaders in the past 18 months due to lack of senior Client leadership.
    -Random hires with no skill set
    -Tries to act advanced but truth is no one knows how to execute on the “future thinking” sold in and promised to clients
    -Creative dept has smart talented individuals but as a unit they operate as a disfunction
    -Creative resourcing is reliant on one person and if she is out, good luck
    -Project Management leadership is a joke. All staff plans are under scoped, disorganized

    Advice to Management

    it’s time for a reality check. You know who is leading and who is not. It’s time for you to be honest with yourselves and select actual leaders. If not, people will continue to leave.


  7. Helpful (3)

    "It's time to look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Moxie full-time (More than a year)

    Pros

    - Ton of snacks
    - Free lunch Fridays
    - The dogs, the dogs, and the dog lovers (but there are a few weirdos who don't like dogs.. which I wonder why they're hired in the first place)
    - Most people you work with are super smart and genuinely kind (minus management)

    Cons

    - Open office in a concrete warehouse with a brew of extroverts makes it very noisy and an introverts worst nightmare
    - The management team pretends to be a bunch of "female empowering" leaders, but are low key bros or the women in management feel the need to over-exert themselves to be a PMSy to fit in with leadership
    - Turnover rate has been through the roof in the past few months with massive firings, and at least 2 people quitting per week for the past 2 months.
    - Due to the above statement, work/life balance does not exist and the normal expectation is that you do your duty and work the weekends
    - Lots of rumors that Moxie is not financially stable
    - Unsure how Moxie's creative leadership received promotions when the team supporting them are working in over-drive, and when Moxie lost a bunch of clients

    Advice to Management

    Please stop trying to re-live your frat days at Moxie.

  8. Helpful (3)

    "Sweatshop or Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Moxie full-time

    Pros

    Moxie provides free lunches for its employees every Friday.
    You have the opportunity to work with big clients.

    Cons

    You're expected to be available 24/7, and there is 0 work/life balance. Most employees have their normal job with client work, and then you're expected to be working on internal Moxie projects or new business pitches on top of everything else going on.

    The management is also incredibly weak and lazy, I wish I knew how to play the politics poker well to rise to the top. I've never been at a company where managers bark orders all day. There is no transparency between leadership and the day-to-day employees about company direction.

    The past few months has also been a revolving door of employees with people quitting left and right, and Moxie has not been hiring to backfill these positions. Moxie is losing its shine compared to where it stood a few years ago.

    Advice to Management

    Truly evaluate your SVPs and EVPs and ask yourself which does not belong, then ask yourself why they're still there.. it's soeasy to lay off competent workers but why not incompetent execs?


  9. Helpful (7)

    "Creative Posers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Moxie full-time

    Pros

    The best things about working at Moxie are free lunch Fridays, a dog friendly work environment, solid benefits, and lots of company holidays.

    Cons

    Moxie has the opportunity to be a lot cooler than it is. They’ve done a good job establishing an in-house production studio and making an effort to win some interesting business. Sadly, the work produced at Moxie is extraordinarily average. The glaring problem with this mediocrity is that senior leadership, especially in creative, doesn’t acknowledge the work needs to be better. I’m not sure if it’s ignorance, incompetence, or just bad taste, but the leadership at Moxie loves to tout work as breaking barriers when in reality it’s just following in other agency’s footsteps.

    Culturally, Moxie is a disaster. There is an ever-present “sinking-ship” vibe with employees leaving every week to seek better opportunities. There are some talented people at Moxie but I think their skills are wasted on mis-managed, soul-sucking garbage projects. This atmosphere of despair is exasperated by the blatant lack of communication. On the rare occasions creative leadership communicates anything, it’s only to overstate how well things are going. Because of this, there is no sense of larger company goals or meaningful collaboration amongst employees.

    Advice to Management

    I would say that Moxie’s leadership needs to communicate better, but I’m not sure that they have anything to say. There seems to be very little vision or skills necessary to execute a vision of what the company could become.


  10. Helpful (6)

    "Don't be sucked in by their promises or nice benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Atlanta, GA
    Former Employee - Senior Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Moxie full-time (More than a year)

    Pros

    Nice benefits like free lunch Friday and an all you can eat snack wall.

    Cons

    Analytics is a very close knit bunch: they are not welcoming to outsiders. I found working for their Analytics department that upper management has no idea how to manage their employees, and everyone is sort of lost, working endless hours, trying to please their supervisor.

    In addition, as a salaried employee, I have never been so closely watched. They will relentlessly count your minutes while away at lunch and monitor when you enter and leave the facility.

    And if a client decides to leave, and if you aren't a favorite, you will be manipulated into a new role (one that you might not qualify for), and they will fire you under a "Performance Review" later. I saw it happen multiple times.

    And the pay will be considerably lower than other comparable agencies in the area, I learned that the hard way.

    Advice to Management

    Change management!


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