Mozilla Reviews in Mountain View, CA | Glassdoor

Mozilla Mountain View Reviews

11 reviews

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Mountain View, CA

2.0
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Mozilla CEO Chris Beard
Chris Beard
5 Ratings

11 Employee Reviews

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Pros
Cons
  • The company didn't really deliver anything (Firefox OS) in the past 3 years (in 13 reviews)

  • Open source Politics are frequently worse than corporate politics (in 7 reviews)

More Pros and Cons

  1. Helpful (20)

    "No longer investing in its future"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    Great benefits, open culture, remote working, smart people. Engaging and exciting work weeks (we just got back from London).

    Cons

    UPDATED: Mozilla had my last review deleted, and are now conducting an internal inquiry to find out who I am. Re-posting my review with small modifications. Sad that they don't actually want to hear truth.

    No longer investing in their talent. The ship has been slowly sinking for a while, and now the internship program is taking on water. The program used to be one of the best in the industry -- now they have hired lackluster recruiters who have no interest in building the program, engaging with interns or even being friendly.
    As a former intern, the speed of the program's decline is dramatic and alarming and I hope this is not a top down directive at an executive level, but rather the decision of a small number of people who don't know any better. Since when is doing the least amount of work possible the correct approach to building student engagement, increasing our talent pool, and creating a talent pipeline? Answer - it isn't.


    Advice to Management

    Reinvest in your future talent if you want Mozilla to still be relevant, or even around, in the next 5-10 years. Hire passionate and talented people with experience in university recruiting and international recruiting to run the internship program rather than generic butts to fill seats. Use your alumni connections - we want to help! Build a new graduate program. Stop turning a blind eye to lackluster employees just because you like them personally. Don't settle for mediocrity.


  2. Helpful (4)

    "Good intentions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    Great benefits, perks, intelligent people. Powerful values and commitment to mission. Chances to move teams or focus on a new career path, depending on your org.

    Cons

    Leadership at the top level is a bit all over the place. Frequent reorgs, moving people around (to perhaps a group or position they don't want to be in without a say in the matter), lack of processes or policies to point to follow/point back to (everyone, including executives, looking for loopholes to get what they want, with no regard to how it affects other groups). Good people leaving every week.

    Advice to Management

    Get it together. Take some time to think about how what you're doing affects your employees, or better yet, ask them or involve them in the decision. Pick a strategic direction and stick with it.


  3. "College Recruiting Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - College Recruiting Specialist in Mountain View, CA
    Former Contractor - College Recruiting Specialist in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mozilla as a contractor (Less than a year)

    Pros

    Free snacks and laptop. Near Caltrain. Open source is a good model

    Cons

    My team in HR really had no technical experience and that really reduced them to just paper pushers. Many did not have relevant degrees or education so they were just happy to have a reasonable paycheck

    Advice to Management

    In HR you really lack the acumen and horsepower to identify, attract and hire new college talent. At least use metrics to identify talent and a detailed strategic plan to find and recruit them. Shooting from the hip just won't work in the war for talent


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  5. Helpful (5)

    "Leadership going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    Great benefits and good compensation for not a lot of work. You get to work from home have a lot of autonomy if you want it.

    Cons

    There is no coordination and no support. You can find out after months that another team was doing the same thing you were or that a team you depended on turns out to have been told that your project was low priority. Decision making is reactive and blame shifting.

    Advice to Management

    It really erodes trust when you claim to be open but make decisions that actively harm the company behind closed doors. The new bonus structure causes people to try to shift work onto others and take the credit.


  6. Helpful (11)

    "Driving against a one-way street"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Mountain View, CA
    Former Employee - Senior Software Engineer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mozilla full-time (More than 8 years)

    Pros

    * Great employee perks. free lunch, beautiful offices, A+ health benefits. good work/life balance.
    * great and smart people. most understand the mission and believe it.
    * flexible with working in your IDE of choice. adaptive to new technologies and tools. open to hearing new ideas.

    Cons

    * Management direction is a mess. Changing goals all the time
    * The community of volunteers to make an impact is dying out. Many of the star performing community members is giving up and moving on to other things
    * Losing the great people is hurting. Your top leaders, engineers, and influence are all leaving at the same time and taking their talents elsewhere. Those stepping up are promoted too quickly, and those working hard are not recognized for their talents. CEO is trying to clean the place up, but at the mercy of the transition of losing great people right now.

    Advice to Management

    * look at some of your deadbeats in the office and cut them out. some are in positions that are hurting the growth, and they need to be readjusted. meanwhile, do a better job keeping your top talents around. they need to know there is direction in the company and goals to pursue. And when hiring new people, make sure they understand the mission and have ideas on how to keep the fire lit. Finally, lose a lot of the politics at the top. it never used to be like that 5 years ago, and now its feeling too corporate, even though you try to keep the open voice in the game.


  7. Helpful (13)

    "Disasterous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than 5 years)

    Pros

    Win the management lottery and you get a vibrant team with healthy motivations.
    Strong (non-cash) benefits.
    CEO and Executive Chair deserve an amazing amount of respect. They are what made Mozilla great.

    Cons

    Disasterous management philosophies and approach.
    Employee morale is at the lowest I've seen in almost 8 years. Punitive management styles tear down all motivation.
    HR is ineffective, if not outright deceitful.
    Extremely inconsistent application of company culture. Some employees get to attend industry conferences or travel to meet the rest of their team for work weeks, others have it outright banned by their management.

    Advice to Management

    Remember that you're managing human beings, not resources. Don't punish employees for not behaving exactly like the gigantic engineering organization you just left at your last company. The latest Gartner-blessed best practice for a 10,000 person company does not translate to a 6 person team. Learn how to lead instead of constantly regurgitating something you read last week in a book. Some employees are burdened with 20+ hours of administrative meetings each week while being criticized for lack of output.


  8. Helpful (8)

    "Sadly wasted opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Mountain View, CA
    Current Employee - Anonymous in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    Bright, friendly people
    Good compensation and benefits (although cutbacks are starting to happen)
    Ability to work remotely
    Nice office spaces in Mountain View, San Francisco and other locations

    Cons

    Absolutely disastrous management. The new CEO appears completely unsuited to the role and is beginning to implement petty, short-sighted, ineffective employee management strategies that are highly likely to result in backlash from an already burned-out, resentful, over-tasked work force. Mozilla has talent and smarts, but not in the executive ranks.

    Advice to Management

    I think a complete sweep of current management is necessary to save the company. Bring in competent outsiders with some vision and experience. I doubt this will happen, however, so I see little chance of a long term future for this company.


  9. Helpful (5)

    "Political, unstable, and toxic teams that encourages weak leaders to "lead""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now.

    Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews.

    There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points.

    Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to Management

    Hire your CEO.


  10. Helpful (3)

    "Dark times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    - Very flexible culture. You can work from home and depending of your manager you can work in pretty much whatever you want.
    - A lot of travel to different places in the world.
    - Extremely smart people all over.
    - Fairly flat organization and ability to work in cross functional projects.

    Cons

    - Lack of clear vision for the future. The most important thing keeps changing every quarter.
    - Old guard vs new guard conflict.
    - Leadership keeps creating fires and crisis around Firefox OS. They gave up control of our future to carriers.
    - No Marketing leadership. Very engineering driven organization in a commoditized industry.
    - No CEO. 6 C levels have left in the past year.
    - Lots of middle managers that add little to no value.
    - Global organization with teams spread across the globe. Anything that requires multiple people tends to be slow, very slow.
    - Consensus driven work. Getting things done is very, very time consuming.
    - Very little opportunity to change teams.

    Advice to Management

    - Due diligence of teams and middle managers. Particularly at the Director level, there's a lot of wasted resources.
    - Keep focusing on few products that can have the largest impact.


  11. Helpful (6)

    "Sinking boat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    - Relaxed atmosphere. Good place if you want to have a good work/life balance.
    - Friendly coworkers and the ability to work with a passionate community
    - Office locations are premium and you can work from wherever you want.
    - Good benefits package

    Cons

    - Chaos and lack of direction.
    - Firefox is not a priority anymore. Firefox OS (B2G) has killed the culture. Now we are playing by the carrier's rules. If you don't work in Firefox OS expect no visibility of your work. And if you work in Firefox OS expect no understanding of what's happening and when.
    - In the last year we have hired way too many corporate leaders who are trying to change how things work. Long time Mozillians are leaving and the ones who stay don't seem really happy.
    - This is not the place for you if you want to innovate and launch new products. Only Firefox OS matters and we don't control the go to market.

    Advice to Management

    Regain control over Firefox OS. Carriers need us as much as we need them. Go back to the roots and hire Executives with open source and entrepreneurial background.


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