Mozilla Reviews in Mountain View, CA | Glassdoor

Mozilla Mountain View Reviews

Updated February 26, 2017
50 reviews

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Mountain View, CA

3.0
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Mozilla CEO Chris Beard
Chris Beard
16 Ratings

50 Employee Reviews

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Pros
Cons
  • The company didn't really deliver anything (Firefox OS) in the past 3 years (in 13 reviews)

  • Open source Politics are frequently worse than corporate politics (in 7 reviews)

More Pros and Cons

  1. Helpful (4)

    "Huge disappointment"

    Star Star Star Star Star
    Former Employee - Senior Developer in Mountain View, CA
    Former Employee - Senior Developer in Mountain View, CA

    I worked at Mozilla full-time (More than a year)

    Pros

    There are some really top people there. It's always good to work on open source. The pay and benefits are good, and regular bonuses.

    Cons

    I expected a relaxed and friendly startup kind of place. Alas, it was by far the most "corporate" and yet least efficient environment I've ever worked in. As one example, it took IT months to get me a work computer. They're now spending $100m/yr on developers. It's very hard to see what that's achieving. Seems as if top talent is wasting its time there compared to what's being achieved at Google, Apple and others. One reason is massive technical debt and an insane codebase.


  2. Helpful (5)

    "Not as great as it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interaction Designer in Mountain View, CA
    Former Employee - Interaction Designer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mozilla full-time (More than 3 years)

    Pros

    - Lots of autonomy
    - Very developer focused
    - Pretty good benefits and perks
    - Feeling like you're contributing and working for a non-profit

    Cons

    - Development is king, all other positions are not as important or valued
    - More profit driven now
    - Product enthusiasm: People are more with Google Chrome instead of Firefox, Firefox OS is way too behind Android, iOS and even Windows Phone, and Thunderbird hasn't been updated in ages.
    - Not what it was 2-3 years ago, focus doesn't feel like it isn't about the open web anymore, more so on keeping the organization alive with profits.
    - Reliance on Google to sustain the revenue/money is too scary

    Advice to Management

    Figure out better ways to sustain the company without losing out on the mission Stay true to the culture and hire people who are willing to go the extra mile to make the web a more open and better place.


  3. Helpful (9)

    "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Mountain View, CA
    Current Employee - Director in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 5 years)

    Pros

    Very smart engineers. They are the saving grace of the place.

    Cons

    Engineering management is sub par. Product management is clueless. Firefox OS is not worth talking about

    Advice to Management

    Please shut down Firefox OS. Change the management layer.


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  5. Helpful (21)

    "Ridiculous political wars. Good product, bad management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mozilla full-time (More than 10 years)

    Pros

    Benefits are good. 2 all hands all over the world, spending huge amounts of money without giving us clear goals and strategies. Good thing is that, you can visit some good places, like Hawaii. Nothing to do, no pressure.

    Cons

    Staying here wastes your time. No clear view on strategies, and planning. People are fighting. Management are trying to expand their territories by hurting people and projects. More and more talents are leaving or left. It's too late to mitigate current situation. Employees are not really doing anything, but only waiting for bringing family to join all hands(for fun only). Now, new guys are joining and/or current guys are staying because of all hands meetings, not the missions of Mozilla.

    Advice to Management

    The useless connected device team needs to be shutdown. The director(s) and the PMO lead in this group should be fired due to terrible management, but only know how to gossip and force people to quit. Also, no more all hands meetings. They are wasting money.


  6. Helpful (17)

    "Toxic place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Better Not Say in Mountain View, CA
    Current Employee - Better Not Say in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    If you work remotely you can avoid the politics and toxic people for a while. They let you use Chrome because a lot websites don't work well with Firefox.

    Cons

    Terrible untrained managers. Out of date technology. Good people being pushed out for speaking up too much.

    Advice to Management

    Get a grip and start listening to your employees. It is becoming a paranoid work environment.


  7. Helpful (12)

    "Let's face it, there is no "Mission""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Mountain View, CA
    Current Employee - Director in Mountain View, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 10 years)

    Pros

    High autonomy, benefits, comp, and remote working.

    Cons

    Problems with engineering culture, lack of diversity, and promotion of arrogant personalities.


  8. Helpful (3)

    "chaos"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Humane Resources in Mountain View, CA
    Current Employee - Humane Resources in Mountain View, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    nice people, great benefits, good hrs, nice offices, good culture, open door, great bonus, nice equipment, catered food, good coffee

    Cons

    most of the employee base is too young and does not have the experience required to lead, the marketing dept is totally incompetent and under qualified

    Advice to Management

    a complete re-org of the entire mkg dept from the top down


  9. Helpful (6)

    "Sinking boat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    - Relaxed atmosphere. Good place if you want to have a good work/life balance.
    - Friendly coworkers and the ability to work with a passionate community
    - Office locations are premium and you can work from wherever you want.
    - Good benefits package

    Cons

    - Chaos and lack of direction.
    - Firefox is not a priority anymore. Firefox OS (B2G) has killed the culture. Now we are playing by the carrier's rules. If you don't work in Firefox OS expect no visibility of your work. And if you work in Firefox OS expect no understanding of what's happening and when.
    - In the last year we have hired way too many corporate leaders who are trying to change how things work. Long time Mozillians are leaving and the ones who stay don't seem really happy.
    - This is not the place for you if you want to innovate and launch new products. Only Firefox OS matters and we don't control the go to market.

    Advice to Management

    Regain control over Firefox OS. Carriers need us as much as we need them. Go back to the roots and hire Executives with open source and entrepreneurial background.


  10. Helpful (3)

    "Dark times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mountain View, CA
    Current Employee - Manager in Mountain View, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    - Very flexible culture. You can work from home and depending of your manager you can work in pretty much whatever you want.
    - A lot of travel to different places in the world.
    - Extremely smart people all over.
    - Fairly flat organization and ability to work in cross functional projects.

    Cons

    - Lack of clear vision for the future. The most important thing keeps changing every quarter.
    - Old guard vs new guard conflict.
    - Leadership keeps creating fires and crisis around Firefox OS. They gave up control of our future to carriers.
    - No Marketing leadership. Very engineering driven organization in a commoditized industry.
    - No CEO. 6 C levels have left in the past year.
    - Lots of middle managers that add little to no value.
    - Global organization with teams spread across the globe. Anything that requires multiple people tends to be slow, very slow.
    - Consensus driven work. Getting things done is very, very time consuming.
    - Very little opportunity to change teams.

    Advice to Management

    - Due diligence of teams and middle managers. Particularly at the Director level, there's a lot of wasted resources.
    - Keep focusing on few products that can have the largest impact.


  11. Helpful (5)

    "Political, unstable, and toxic teams that encourages weak leaders to "lead""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now.

    Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews.

    There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points.

    Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to Management

    Hire your CEO.


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