Mozilla Reviews | Glassdoor

Mozilla Reviews

Updated May 29, 2019

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Found 247 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
76%
Approve of CEO
Mozilla CEO Chris Beard
Chris Beard
129 Ratings
Pros
  • "It is also fantastic for work life balance: the flexibility means I can give to my family and not feel like I'm not giving work short shrift(in 31 reviews)

  • "Open source community really does matter(in 29 reviews)

Cons
  • "Spent a bit too long trying to find our footing post-Firefox OS(in 12 reviews)

  • "Struggle to overcome negative aspects of open source culture(in 11 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (5)

    "Getting the Big Things Right. A Great Place to Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than 3 years

    Pros

    In my time at Mozilla, I've only become more impressed with how the company works. People/engineers/devs (especially those more senior) mostly set a tone of openness and a willingness to help others. Mozilla as an employer has good benefits and in my opinion strives very very hard to do right by their employees. Whether that is supporting you with your career goals and aspirations or providing budgets for conferences,...

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    Cons

    There are many high performers here and that comes with certain pressures you may feel or place on yourself. Everything Mozilla does will be misrepresented or hated by someone. Web browsers are big complicated projects and building knowledge/ramping up takes time and effort.

    Mozilla2019-01-07
  2. Helpful (3)

    "An awesome place to work (I hope we can keep it going!)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than 3 years

    Pros

    Tons of smart, passionate, easy-going people. Extremely flexible work environment - travel, work from home, work your own hours, etc. Not a startup but can feel like one - there's a LOT of work to go around, so if you're looking for things to do you can always find them. You can make an impact. Tons of interesting, morally good work going on. People that really care about making a difference. You can feel good about...

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    Cons

    Lots of videoconferencing. Generally, in my role, lots of meetings. Performance and level of execution can vary wildly from team to team. Some teams have very high standards, others don't. It's not clear what happens to poor performers - or how performance is generally measured. Mostly it seems like they're able to stick around. We're still around but we're losing the war. Despite all the good, it's hard to get...

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    Advice to Management

    Mozilla is awesome. We're a little bit on our high horse - we don't want to compromise our values, and with good reason. Building new sustaining revenue sources is hard, but it's even harder when we turn our nose up at things. We build a lot of cool internal tools, some of which we could market more broadly and even sell.

    Mozilla2019-05-03
  3. Helpful (3)

    "No Bikeshedding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mozilla full-time for more than a year

    Pros

    I cannot recommend Mozilla highly enough from the perspective of a productive work culture. At my previous employer, the bikeshedding and gatekeeping was ridiculous, and felt like an essential part of working in software. I have never experienced that at Mozilla - there is a strong culture of no BS, at least in the domain in which I work, and I am never worried that what I want to implement is going to be rejected or...

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    Cons

    The overall pay once you factor in lack of equity is competitive, but not top tier. It's rather surprising as there is some truly unique talent at Mozilla, and I think that people stay because it's clear that Mozilla works for the public good, but I suspect many great engineers are at risk of being poached.

    Mozilla2019-03-12
  4. Helpful (5)

    "Good company, middle management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior USer Researcher 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than 5 years

    Pros

    Working on a mission driven product is great There's an intense focus in the past two years that is refreshing Good pay and benefits

    Cons

    Middle management is often more concerned with politics than taking care of employees Favoritism is a real issue

    Advice to Management

    Listen to the engagement survey, promote managers with low attrition and high morale, and stop playing favorites. Better eduction opportunities and clear promotion paths

    Mozilla2019-02-28
  5. Helpful (3)

    "A wonderfully human place that struggles sometimes at the business-y things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Approves of CEO

    I worked at Mozilla full-time for more than 3 years

    Pros

    Most of the people parts -- overwhelmingly hopeful and kind humans fighting for a worthy cause. Excellent quality of life and respect for family, diversity and remote work. Great benefits.

    Cons

    Some of the business and management parts - a lack of coordinated action, a highly risk averse culture that resists change, and a shortage of business and management savvy among senior leadership. Some immature actors in the product and engineering organization, and senior leadership that isn’t strong enough to address it.

    Advice to Management

    Mozilla knows it needs to be faster, more nimble and take bigger risks. To do that, leaders need to be more honest about the pace of change required of employees in the next 18 mos. Contrary to other reviews, executive leadership does have a high level vision, but doesn't seem to have the experience to draw from to operationalize that vision it into the organization.

    Mozilla2019-02-22
  6. Helpful (10)

    "One of the many remote engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for less than a year

    Pros

    - Flexible schedule: If you get the work done and attend important meetings, you can time shift your work hours a bit for appointments. Mozilla is all over the world and works to accommodate many time zones. - Remote-friendly: All meetings have videoconferencing links and presentations shared by video. There are two All Hands onsite meetings and a work week per year. Co-working and home office improvements are paid as...

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    Cons

    - If you have a family, you should factor in travel. There are two all hands meetings per year, which require a work week of travel each. Many teams have a work week of travel for their department also. A lot of folks bring their families, but must pay family flight expenses. Personally, I enjoy getting away, but it's not for everyone. No one will force you attend all of these, but it's encouraged because it helps to...

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    Advice to Management

    Keep focused on the consumer, innovation, and mobile. We don't want to copy, but should re-imagine the Internet the way people actually prefer to use it.

    Mozilla2018-11-09
  7. Helpful (6)

    "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than 3 years

    Pros

    Mozilla is a comfortable environment where I have had zero trouble working 100% remotely. The compensation and benefits are fairly competitive, despite it being a non-profit. That said, I mostly chose Mozilla for its mission statement.

    Cons

    On-boarding can be intimidating due to the ad-hoc way its done. Workflow processes are constantly in flux and many things you might expect to be normalized actually vary from team to team.

    Advice to Management

    Mozilla occupies a unique position in a wild ecosystem. I believe that our greatest strength is our mission. It can be hard to communicate without sounding "holy" but genuine pride in the societal effects of your work or browser choice is a hell of a feeling. It should sold more heavily.

    Mozilla2018-11-22
  8. Helpful (5)

    "A really small "big company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than a year

    Pros

    A real opportunity to work at a tech company with a mission: Mozilla is like the NASA of open source. It can be a real thrill to watch Mozilla pull off a technical innovation or make a stand for its users and think "I was part of that". Relatively well-administered in a lot of ways. Mozilla offers generous compensation, "remote work" (although see below), a well-defined career progression and plenty of opportunities...

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    Cons

    Despite being smaller than comparable companies, Mozilla is a big place with a lot of moving parts and a lot of inertia. Having an impact at Mozilla is hard. Mozilla is relatively unusual in the current tech ecosystem for a number of reasons: - Our main product is a desktop client rather than a web-based service. It's not possible to just "fix it in prod". - Heavy open source ethos and tradition, which also leads...

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    Advice to Management

    I'm not sure I know better than management here, but I feel like product engineering is too slow and we should be focusing more on improving development velocity.

    Mozilla2018-11-26
  9. "Comfy place to work with caring and wonderful people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for less than a year

    Pros

    * Everyone is really happy to be working on what they are working on. Problems are interesting and a lot of the work is inventive and fresh. * Large focus on personal growth both in and out of work (Global Wellness + Professional Development Benefits are amazing) * Diverse group of people working in offices and remotely around the world * Open source projects with the ideal of making the internet a better place at...

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    Cons

    * Work-life balance can be hard to maintain if you're not careful * Shear amount of communication can be overwhelming and sometimes chaotic

    Mozilla2018-11-21
  10. "Great place to work with an incredible mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time for more than a year

    Pros

    - company who cares about their employees - surprisingly high pay - remote-friendly work culture

    Cons

    - could move faster into new areas

    Mozilla2018-11-17
Found 247 reviews