Mozilla Reviews | Glassdoor

Mozilla Reviews

Updated February 21, 2017
156 reviews

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3.0
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Mozilla CEO Chris Beard
Chris Beard
64 Ratings

156 Employee Reviews

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Pros
Cons
  • The company didn't really deliver anything (Firefox OS) in the past 3 years (in 13 reviews)

  • Open source Politics are frequently worse than corporate politics (in 7 reviews)

More Pros and Cons

  1. "I hope the future is brighter."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Mozilla full-time

    Pros

    Great people and a great atmosphere. Remote friendly.

    Cons

    Poor vision from the top.


  2. "Program Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mozilla full-time

    Pros

    very positive and close knit accountable culture. broadly distributed company gives lots of opportunity for international interaction.

    Cons

    can be extremely different that working for a for-profit company


  3. Helpful (1)

    "Everything you think you want, so then you want more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Engineer
    Current Employee - Staff Engineer
    Neutral Outlook
    No opinion of CEO

    I have been working at Mozilla full-time (More than 5 years)

    Pros

    * Competitive pay, good benefits, all while working for a mission-led company.
    * Very remote-friendly, and people really know how to work remote.
    * Excellent work-life balance, no pressure to work long hours or skip vacation.
    * You'll be working with people who have a lot of talent.
    * When you tell people you help make Firefox, people will know what that is.
    * Compensation is managed in a reasonably objective way.
    * Management is fairly transparent about decision processes.

    Cons

    * People will know what Firefox is, but you'll often get "oh, I used to use that 10 years ago" comments.
    * People have talent, but often aren't engaging that talent.
    * Might be dispiriting if you *aren't* remote, because you'll be working with lots of people who aren't in your office.
    * Everyone wants to work towards the mission, but often they are really expected to be employees and work on their assigned tasks. This leads to grumpiness – whether in yourself or the people you work with, this is demotivating.
    * A couple years ago I think upper management decided to deal with a perceived (probably true) problem of too much dead weight among staff. There's been a lot of negative management as a result to try to clear out that staff. Everyone gets hit with the negativity.
    * Projects get cancelled, like they do everywhere. Because it's a mission-oriented company it's easy to become emotionally attached to your work, making those cancellations hurt more. Also because of the mission it often feels more arbitrary, as each person has a different understanding of what it means to address the mission.
    * It's not a joyful culture. Maybe it's because Firefox is in decline. Maybe it's because of the kind of person who is drawn to Mozilla.
    * I suspect that a large portion of Mozilla feels like they aren't doing enough, that they aren't good enough, that they aren't worthwhile. There's a lot of blows to the ego, something about Mozilla makes people not feel good about themselves.

    Advice to Management

    There needs to be a management team and a management philosophy. Right now management is just a bunch of people with projects to get done and management bureaucracy to fulfill, it's not a team. Your line managers can change the depressive feel of Mozilla – more than upper management can – but that's not what you are asking them to do or enabling them to do.

    Support people proactively instead of having periodic systems of punishment.

    Be more serious about team building. Teammates are the people who are going to be holding each other up. There's a constant draw towards a matrixed organization, and this means everyone is on one big vague unsupportive team. You have to fight this. The company-wide All Hands helps build overall togetherness, but team togetherness has suffered as a result.

    Lean in to remote work, especially since the status quo is that everyone is a remote worker. We have the technical details down. Remote people aren't left out. But remote work is emotionally hard. We're not an emotionally talented group of people, we need to work at it if we're going to succeed.


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  5. Helpful (1)

    "Interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mozilla full-time (More than 3 years)

    Pros

    good work-life balance
    decent pay
    two foreign or domestic all-hands meet-ups
    good benefits in USA

    Cons

    not pursuing new technology or popular areas (like giving up Firefox OS and/or IoT)
    not really respect freedom of internet/speech
    benefits slashed outside USA
    disastrous management/leadership
    politics have taken over too much
    lots of bureaucracy
    low experienced human resource staffs
    lack of communication before changing benefits and organization
    not really want to listen to employees's opinions
    pushing talents to go away

    Advice to Management

    no comment


  6. Helpful (2)

    "A good company that's losing its track"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Disapproves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    Great work life balance
    Decent pay
    Good benefits
    Bi Annual Work Weeks a plus

    Cons

    Lack of strong senior leadership
    Hoping to make impact but bleeding slowly
    Staff seems more motivated than leadership

    Advice to Management

    Figure out what you want to do soon. Do not try and continue to paint a good picture when it is not.


  7. "Great company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mozilla full-time

    Pros

    Unique and dynamic company culture made up of amazing people globally who strongly believe in the purpose of open source and internet access availability to all

    Cons

    Company has become very corporate and cut-throat causing higher employee turnover

    Advice to Management

    To leadership, work with Employees' strengths, build stronger bonds within teams and acknowledge good work instead highlighting small mistakes


  8. Helpful (7)

    "Worst place I have every worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mozilla full-time

    Pros

    Flexible work hours. Multiple locations. Accommodate remote employees, decent pay

    Cons

    Mozilla is by far the strangest place I have ever worked at. From sub par execs to lack of drive to build real technology, this company is set up to fail. Mozilla has ~1,300 people of which more than a thousand just collect pay checks and do nothing. It is truly astounding. The executive team is just riding it out, basically relying on Yahoo!'s massive cash flow to build a comfortable business. I give the CEO and the rest of the C-level team a solid F. They watched their browser market share plummet to single digit and pretty much they did not do anything it. FireFox OS was a disaster and now they don't seem to have the guts to bet on anything substantial, just a bunch of feel good projects. It’s basically more of the same and watching Mozilla die a slow death.

    They fly the whole company, 2ice a year to an exotic destination and call it work week. The last thing people do is work. Each work week costs millions of dollars. If FireFox donors knew where their money was going, they'd be so mad.

    All in all, if you are looking to build technology, avoid Mozilla like plague. If you are looking for a decent pay, with no real career goals and challenges, Mozilla is for you.

    Advice to Management

    DO SOMETHING!


  9. Helpful (1)

    "I am a Mozillian"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Mozilla is one of the most heartful places ever. Everyone there could be making more working for Facebook or Google, but they're at Moz because they believe in the mission.

    Cons

    The FirefoxOS effort was a confusing boondogle.


  10. Helpful (1)

    "Incredible learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Mountain View, CA
    Current Employee - Senior Product Manager in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    Contributing to help defend a free, secure and public open web.

    The company is continuously modernizing and it's a pleasure to be a part of so much incredible change.

    Also, incredible work/life balance.

    Cons

    After 18 months, I can't think of any.

    The worst was their parental leave but they just fixed that so... yay!

    Advice to Management

    Continue to make hard decisions and leading us in the right direction.


  11. Helpful (2)

    "Respectable Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mozilla full-time (More than a year)

    Pros

    Mozilla creates a great working environment where everyone truly respects one another and goes to work to do the best they can do. It is rare to see now a days. The benefits are unbelievable, from health to 2 times a year company wide trips to fun locations. Great places to work.

    Cons

    Sometimes Mozilla tends to get a little lost, just due to its non-profit company style. But that is not to say it doesn't have direction, just sometimes stricter direction wouldn't hurt.



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