Mrs. Fields Famous Brands Reviews | Glassdoor

Mrs. Fields Famous Brands Reviews

Updated June 26, 2017
67 reviews

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3.0
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Dustin Lyman
1 Rating

67 Employee Reviews

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Pros
  • Free cookies, soda and flexible time (in 6 reviews)

  • Easy job at the mall, a lot of down time, but can get busy during the summer (in 5 reviews)

Cons
  • New CEO shows promise, but he unfortunately has surrounded himself with weak talent (in 3 reviews)

  • Management uses cookies that are old but "still kinda soft" (in 7 reviews)

More Pros and Cons

  1. "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mrs. Fields Famous Brands part-time

    Pros

    Easy job at the mall, a lot of down time, but can get busy during the summer.

    Cons

    Low pay but its expected.

    Advice to Management

    Provide more opportunities for growth in the company.


  2. "I don't even know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mrs. Fields Famous Brands part-time (More than 3 years)

    Pros

    Delicious cookies
    Has good hours sometimes
    They have smoothies that are amazingly good
    You're allowed to eat cookies and brownies freely

    Cons

    They don't hire men!
    Does NOT properly clean the store and it's utensils
    One of the girls that works there never washes her hands with soap
    Sells "day old bags" but for the most part those cookies are more than one day good
    Always flies and nets in the cookie case
    Management uses cookies that are old but "still kinda soft" cookies for most of their cookie sandwiches

    Advice to Management

    Windex is not a multipurpose cleaner.

    Mrs. Fields Famous Brands Response

    Mar 15, 2017 – Human Resources Director

    Thank you for bringing this information to our attention. We will review the matter as soon as possible. We appreciate you taking the time to let us know and welcome your feedback.

  3. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mrs. Fields Famous Brands full-time

    Pros

    some co-workers, guests, benefits, team members, store

    Cons

    pay, hours, co-workers, staff, human resources

    Advice to Management

    step it up

    Mrs. Fields Famous Brands Response

    Mar 15, 2017 – Human Resources Director

    Thank you for your feedback! Please take a moment to contact your HR representative and let them know how we can serve you better. We appreciate you taking the time to leave a comment, but we would... More


  4. "Associate"

    StarStarStarStarStar
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Mrs. Fields Famous Brands part-time (More than a year)

    Pros

    Get to eat lots of delicious cookies all day
    Friendly coworkers
    Fun environment
    Learn to bake and decorate cookie cakes

    Cons

    Management can be cheap
    Some managers don't prioritize customer service


  5. "My short time at Famous..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing Associate in Broomfield, CO
    Former Employee - Sales and Marketing Associate in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mrs. Fields Famous Brands full-time (Less than a year)

    Pros

    Fun employees and good location.

    Cons

    Company on hard times, unsure of the future.

    Advice to Management

    Better internal communication and more focused hiring would serve the company well.


  6. "Team Member at Mrs. Fields"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mrs. Fields Famous Brands part-time

    Pros

    Easy to learn, good amount of workload, friendly environment and customers, flexible hours, opportunities for teamwork

    Cons

    Don't provide opportunities for growth or salary increments, some staffing acted unprofessionally and unethically towards co-workers.


  7. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook

    Pros

    You get free cookies and en employee discount

    Cons

    Teaching employees how to decorate according to standards

  8. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Pembroke Pines, FL
    Former Employee - Team Leader in Pembroke Pines, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of hours
    Co-Workers become family
    Discount on food

    Cons

    Current issues with your check
    Doesn't pay enough for the work


  9. "cool"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun easy nice people and good enviroment

    Cons

    too many cookies that i would eat


  10. "Starter job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy tasks, nice co-workers, sweetest manager.

    Cons

    No cons to working at this place.


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