Mullen Reviews | Glassdoor

Mullen Reviews

Updated September 6, 2017
134 reviews

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134 Employee Reviews

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Pros
  • Most of the folks in the creative department are some of the best and most talented people I've ever had the pleasure of working with (in 13 reviews)

  • This is definitely a great place to pick up experience (in 9 reviews)

Cons
  • Work/life balance can be tough sometimes with everyone expected to work long hours and be available outside of work to answer emails, etc (in 24 reviews)

  • Very disorganized, low entry-level pay, long hours (in 18 reviews)

More Pros and Cons

  1. "Fun spot, lots of exp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Boston, MA
    Former Employee - Designer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mullen full-time (More than 3 years)

    Pros

    You learn a lot, fast. This is definitely a great place to pick up experience. Most of the folks in the creative department are some of the best and most talented people I've ever had the pleasure of working with.

    Cons

    Hours can be long at times, but I think that's par for the course. There can definitely be some clique-iness in the higher ups, and as the company gets larger there is basically a zero chance in them knowing who you are.

    Advice to Management

    Try to find ways to give folks more exposure to relevant leadership to try and help make the company continue to foster a sense of small company culture despite the growth caused by success.


  2. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, everyone was so inviting and willing to help teach. I was able to sit down with the president and have coffee, which isn't true for interns at other companies.

    Cons

    the pay isn't super competitive, and they don't let you work 8 hours a day

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great hours
    flexible
    creative atmosphere

    Cons

    less all agency meetings than I would have liked
    lower pay for tech positions


  4. Helpful (1)

    "stupid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Editor in Boston, MA
    Former Employee - Copy Editor in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Mullen full-time (Less than a year)

    Pros

    The work is enjoyable and the company tries to maintain high morale.

    Cons

    The editorial process at this company is completely out of whack. Editors do their best to improve the too-often mediocre work of the writers, only to have their corrections and suggestions vetted by early 20-something project managers with zero understanding of the nuances of language. The expectations of the Creative and Creative Services teams are contradictory, which makes approaching the work extremely confusing. To make matters worse, the copywriters (basically all male) have massive delicate egos regardless of their writing abilities or lack thereof.

    Advice to Management

    Get everyone on the same page, listen to editors who are experts in their field, and restructure the workflow to avoid having recent college grads with no professional experience calling the shots.


  5. Helpful (1)

    "Account Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mullen full-time (More than a year)

    Pros

    Plenty of challenges, experiences and opportunities

    Cons

    Don't always get to pick your accounts/clients

    Advice to Management

    Continue to foster growth and uncover employees true passions


  6. Helpful (2)

    "First "real job""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mullen full-time (More than 3 years)

    Pros

    Fun people! Name-brand clients, great new location, easy to contribute from all levels of creative hierarchy.

    Cons

    Very disorganized, low entry-level pay, long hours. Maybe structure has gotten better recently -- but it was a very stressful time from 2008-2012.


  7. Helpful (2)

    "Assistant Digital Media Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Digital Planner in Boston, MA
    Current Employee - Assistant Digital Planner in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Mullen full-time (More than a year)

    Pros

    A lot of work perks and cool young environment. You learn on the job fast and get to work on awesome accounts and brands

    Cons

    There is NO training so you need to ask a lot of questions to your peers. Also you will end up working late!

    Advice to Management

    Teach the people below you!

  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is hard working and the culture is great!

    Cons

    Teamwork can be intense at times but its all good


  9. Helpful (11)

    "No Investment in Digital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Creative in Boston, MA
    Former Employee - Senior Creative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mullen full-time (More than a year)

    Pros

    Very talented people and opportunities to work on high-profile campaigns if you work hard and speak up.

    Cons

    They produce impressive digital work, but print and TV are still king. As an organization they do not understand and invest in their digital department or the talented and creative technologists and ux designers they have. Because of this there has been a very high turnover in the past few years. And they have a hard time attracting ux talent.

    Senior leadership encourage an unhealthy competitive environment. Too often, the "creative vision" of a CD overrode research, strategy and/or digital best practices. It often felt like creative and account were not on the same team and working against each other. Yearly reviews, which are tied to promotions and raises, were often months late if they happen at all. Morale was low, and people were burning out quickly. Compensation for digital talent was often lower than the local average.

    Advice to Management

    Culture and morate are important if you want to attract and retain talent. Invest in your people - they won't burn out and will perform at their best.


  10. Helpful (3)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Approves of CEO

    I worked at Mullen (More than 3 years)

    Pros

    Creative environment and great clients and brands. The work is interesting and the office is modern, bright, and cool. Great perks.

    Cons

    Very competitive, aggressive environment. Not a very supportive environment for learning or collaboration. Too much focus on pitch work, particularly for more senior positions.


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