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Multimedia Games Reviews

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  1. Helpful (4)

    "Dropping the ball"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Multimedia Games full-time

    Pros

    It used to be a great place to work. Most of the people that made Mgam so great have already left, but some are still remaining.

    Cons

    Since GCA took over, the company culture started going downhill fast. There's very little communication, the workload has doubled, all the little perks from before have been either taken away or are frowned upon. Employee morale and communication is low and there is no real way to address issues directly (without fear of backlash). In many ways the prevailing mentality is very high school-esque, lots of office politics. Salary is decent, but not particularly competitive.

    Advice to Management

    Take some lessons from Pat Ramsey (he was an excellent company leader).


  2. Helpful (5)

    "Not the old MGAM anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Austin, TX
    Former Employee - Software Developer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Multimedia Games full-time (More than 3 years)

    Pros

    Not very much anymore. All of the things and people that made this company great are now gone.

    Cons

    Management changeover after the GCA acquisition has taken its toll on the company and culture. Communication is at an all time low.

    Advice to Management

    Make this an enjoyable place to work again and the talent will return.

  3. Helpful (9)

    "Hopeful but going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Multimedia Games full-time (More than a year)

    Pros

    MGAM used to be a great company and I have hopes that it will be again. Flexible work schedule good benefits, fun events and nice coworkers all make working here fun and rewarding.

    Cons

    Since our GCA acquisition, things have gone downhill. Fun events and employee YEI rewards systems have been cut, workloads have doubled and all of us have a sense that we're being used until they can feasibly get rid of us (despite many announcements to the contrary). Our executive team is more interested in a rushed pace to accommodate an arbitrary integration deadline than to take the time to get things right. This pace does not allow us to properly implement processes and complete testing which will leave us with system fallout issues for years to come. Work smarter is not a concept that is being demonstrated here recently.

    Advice to Management

    Stop killing the culture of the company you just paid big dollars to acquire. Communication is key and that doesn't mean standing in front of us for 15 minutes on an occasional visit while spouting announcements contrary to your actions. Allow both sides of our new team to demonstrate their skill rather than have them scurry through your unnecessarily quick deadlines for integration. All you are doing is making a bigger mess to clean up later most likely with your truly skilled staff already gone.


  4. Helpful (1)

    "Going Down Fast..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It used to be a great place to work. One on end you have multimedia games that used to be about great customer service and friendly atmosphere. On the other end you have global cash that seems to care only about money. GCA management doesn't seem to understand customer service.

    Cons

    No direction from GCA. Former multimedia employees have no idea of where we are going. Overworked and stressful enviroment.

    Advice to Management

    Though money is important to any business. In the Gaming industry, taking care of the clients should be number one.


  5. Helpful (3)

    "Good Company Turning Bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Multimedia Games full-time

    Pros

    decent pay and the staff is not too big. flexible with time off.

    Cons

    Unrealistic expectations and overload of work since the company got acquired. lots of egos among the staff and very tense environment. it's like an episode of survivor every week.

    Advice to Management

    Don't sell out.


  6. Helpful (2)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Multimedia Games (More than a year)

    Pros

    flexible hours, good family environment

    Cons

    lack of direction from senior management

    Advice to Management

    Focus on building a software company with the standards of today.


  7. Helpful (3)

    "QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Austin, TX
    Current Employee - QA Analyst in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Multimedia Games full-time (More than 3 years)

    Pros

    Good work environment, discounts on food, plenty of events, low stress compared to other QA jobs. Team oriented friendly.

    Cons

    Hard to move up. All the executives that made this company successful and a great place to work have been let go by GCA. No option to work from home. Many good people leaving since GCA took over.

    Advice to Management

    Keep the culture that was successful for us the past 4 years.

  8. Helpful (5)

    "Voted one of the best places to work in Austin by its employees for many years in a row ... BUT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Multimedia Games full-time (More than 5 years)

    Pros

    Overall a really GREAT place to work!
    - A growing company in the casino industry
    - Flexible work hours
    - Great work/life balance
    - Generous snack subsidy and choices
    - Super casual dress code
    - A lot of training opportunity if you want it
    - Depending on the group, you get to work with a bunch of fun people
    - Does things to show employee appreciation

    Cons

    - Company just got bought by another casino-related company and has started laying people off
    - New executives changed bonus payout to once a year instead of every quarter depending on goals met
    - Not sure yet if new executives are going to start messing with the great atmosphere here
    - Not a lot of opportunity for career growth. People seem to be able to do career advancement after they leave.

    Advice to Management

    This has been a REALLY great place to work! Will your employees want to keep rating this company as one of Austin's best places to work? Be careful what you do with this place. I know you spent a lot of money to buy us but that doesn't mean you need to come in and gut this place.


  9. Helpful (2)

    "Was once great. :("

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Multimedia Games full-time (More than 3 years)

    Pros

    Pay
    Office environment, until lately
    Company outings and events, until lately
    Very good work/life balance, until lately
    Company kitchen is very convenient and well stocked

    Cons

    Oh, where to begin?
    After a bumpy ride for a few years, the company really came into it's own and seemed to be thriving...until it was bought out.
    Morale is at an all time low.
    The work location is still absolutely horrible, and will continue to be via a renewed lease.
    Everyone is looking out for themselves instead of working as a team.
    People are worried about if they'll have a job.
    Good management/VP got let go.
    The technology is ancient.

    Advice to Management

    Take care of the people who make the company successful! Stop selling out!


  10. "Field Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Tech in Yonkers, NY
    Former Employee - Field Tech in Yonkers, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company Benefits the 401K was amazing!!

    Cons

    Not a family life friendly workplace, management was sexiest and very unreasonable.

    Advice to Management

    Be more understanding


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