Munson Healthcare Reviews | Glassdoor

Munson Healthcare Reviews

Updated November 5, 2017
76 reviews

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3.0
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Edwin A. Ness
10 Ratings

76 Employee Reviews

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Pros
  • If your a doctor in Traverse City you've got it made (in 5 reviews)

  • Great place to work, excellent care (in 4 reviews)

Cons
  • Low pay, undergoing significant changes/uncertainty (in 6 reviews)

  • The cost of living is NOT factored into wages (in 3 reviews)

More Pros and Cons

  1. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Munson Healthcare full-time (More than 10 years)

    Pros

    Lots of long-term wonderful employees, family like atmosphere. Good working conditions, clean floors, decent food service provided.

    Cons

    Indigo docs being placed in the middle to care to those they don't know, communication breakdown since POE went into effect as nurses don't know when new orders are put in - they are too busy at the bedside to check the computer continually. Some poor management personnel, big communication gaps between the floor nurses and the management teams and directors.

    Advice to Management

    Take inventory of who is bringing in the money and keeping the patients well, it is the nurses and aides who service the patients and keep them safe and cared for. Allow nursing to upstaff nurses and aides when the acuity gets high to allow us to give "magnet level care" while still getting potty breaks and lunches. There is still too much focus on the tight budgeting while trying to keep patients satisfied with their care and SAFE! You have to pay a bit more for better levels of care. Let the nurses decide the "matrix" according to staff scheduled and patient acuities.


  2. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Munson Healthcare full-time

    Pros

    Always work to be had

    Cons

    Unprofessional, do not handle HR issues in a timely manner

  3. "Patient Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Traverse City, MI
    Current Employee - Patient Care Coordinator in Traverse City, MI

    I have been working at Munson Healthcare full-time (More than 8 years)

    Pros

    A Flexible schedule on nights

    Cons

    No transparency on wages here

    Advice to Management

    None


  4. "Pharmacy Technician III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Munson Healthcare full-time

    Pros

    Front end staff was friendly.

    Cons

    Large turnover, senior management was detached from daily activities.


  5. Helpful (1)

    "New culture is very concerning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - RN, Bsn in Traverse City, MI
    Current Employee - RN, Bsn in Traverse City, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Munson Healthcare full-time (More than 10 years)

    Pros

    Front line workers are exceptional and work hard.

    Cons

    Top management Nursing leaders are uncaring, creating a very hostile environment to work, it is NOT the fault of union activity either. The nursing directors are responsible. They have no interest in listening when ideas or concerns are brought up. Its an act in front of others but when you are one on one it is very threatening. The townhall meetings are a joke. Again, ideas, concerns are not addressed; the CNO and directors target people they want to pluck out of a job. The environment is very hostile, the concern is that when they speak to the press they are not truthful, spin the issue. Ask the front line, they will tell you the truth if they were guaranteed their jobs were not in jeopardy. We are scared. Good people have been let go for doing their job when they challenge upper management -try to stand up for themselves and/or the unit they work on. That IS why the union was voted in. Now we have representatives that can be an unbiased person and a witness to the abuse.

    Advice to Management

    Replace the toxic nursing directors who stab you in the back . Two of the three have < 2 years total as a real nurse at the bedside, not sure how they can call themselves nurses. The culture is very concerning, many staff walk around thinking they are the next one to get terminated. Some good people of many years have been let go. Stop the abuse, terminate the nursing directors t before they pluck more good people out of servicing our community . Walk a couple hours in the shoes of the front line to truly understand and stop being so fake and self serving.


  6. "Good for IT folks that prefer zero communication with coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Systems Analyst in Traverse City, MI
    Current Employee - Systems Analyst in Traverse City, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Munson Healthcare full-time (More than a year)

    Pros

    Larger company in the TC area. Lots of career opportunities and some growth, decent salary for the area.

    Cons

    IT is separate from main hospital, many employees very set in their ways, difficult to communicate with others. Lots of offices with closed doors and seemingly disgruntled employees. Very focused on roles, not much of a team atmosphere.

    Advice to Management

    Get people out of their comfort zone, focus on team mentality and expanding outside of titles. We had people that would only work with their department as that is their job title. IT spans across everything, inter-department communication is a necessity.


  7. "Job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing Assistant in Traverse City, MI
    Current Employee - Nursing Assistant in Traverse City, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Munson Healthcare full-time (More than a year)

    Pros

    Flexible hours and paid holiday

    Cons

    Horrible benefits, no understanding between management and floor workers

    Advice to Management

    Connect with your employees

  8. "Nurse Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Traverse City is a beautiful place to live. Munson has become a great teaching hospital. Also, they are open to hiring new graduate nurses, which facilitates the transition process from new grad to floor nurse.

    Cons

    I will never understand why hospitals continually opt out of incentive based wages -
    it seems counterintuitive in going forward with the intention of providing the best possible patient care. When working hard doesn't reap benefits, you being to ask yourself, "what the point?" Also, the expression "working for the man" has become all too relevant in recent years.

    Advice to Management

    Listen. Advocate for your current employees. Show appreciation by recognizing their strengths. Encourage their individual advancements in the field of nursing, especially when it comes to continuing education & opportunities for growth.


  9. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Traverse City, MI
    Current Employee - Coordinator in Traverse City, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Munson Healthcare full-time (More than 10 years)

    Pros

    good pay, good benefits, longevity

    Cons

    Poor management in our department


  10. "Great non profit to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Billing Specialist in Traverse City, MI
    Current Employee - Medical Billing Specialist in Traverse City, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Munson Healthcare full-time (More than 3 years)

    Pros

    Stable work, lots of different types of jobs , good benefits and great coworkers. Munson owns several hospitals in the area, so the commute is usually short.

    Cons

    Low pay and it's hard to find housing you can afford at munson pay. Also, they don't do overtime for almost anyone who is not a nurse.

    Advice to Management

    Bump the pay for non clinical staff. Munson continues to aquire more facilities but is not investing in employees. Offer education and advancement opportunities.


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