Murad Reviews | Glassdoor

Murad Reviews

Updated November 15, 2018
91 reviews

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2.6
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Murad CEO Michelle Shigemasa
Michelle Shigemasa
8 Ratings

Employee Reviews

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Pros
Cons
  • "Large territory - work/life balance was almost non existent" (in 10 reviews)

  • "Upper management always changing and so do the rules, salaries etc" (in 16 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in El Segundo, CA
    Current Employee - Account Executive in El Segundo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Murad full-time (More than 3 years)

    Pros

    The company provides lots of tools to help you be successful. Onboarding is the best in the industry. Leadership works side by side with you and is clear on expectations. I've read several negative comments on here, but I and my peers don't see it. I've been here 3 years and leadership has been exceptional and inspiring.

    Cons

    Retail in general seems to be tougher and tougher. Murad is an established brand, but lots of new brands have more dazzle. Marketing seems confused in their messaging.

    Advice to Management

    Keep striving to achieve to be the best.


  2. "Good company with great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Murad full-time (More than a year)

    Pros

    Strong senior management; Flexible hours

    Cons

    Pay and benefits could be better

  3. Helpful (5)

    "Great Product, Tough company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Murad full-time (More than 8 years)

    Pros

    Murad has some of the best products on the market. As long as Dr. Murad is there, he helps to elevate the company to be its best. They work hard to be a multi-channel company to ensure their products are in several markets.

    Cons

    When Murad was purchased by Unilever, the company lost its family & employee friendly culture. The big corporate machine that is Unilever fails to understand the mid-size company of Murad.


  4. Helpful (2)

    "SKIP THIS NONSENSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Murad full-time (More than 3 years)

    Pros

    Prouduct was decent. Creator of the brand was great.

    Cons

    They do not do what they preached to stores and customers. They lied about the prorated bonus. I have asked several times and never got paid out. Human resources did not reply to my email about my inquiries. They laughed accuse you of doing something wrong as your exiting the company. Does sales directors in the regional sales managers I’m not very smart and does not have strong business acumen. They love to put you to shame doing conference calls and you have a bad week. They claim that they are trans parent but they’re not all.

    Advice to Management

    Start abusing Dr. Murad it’s name. Because you guys did not use his philosophy is the way how the company is being run. Stop putting fake reviews and lying to people about this company because it’s awful all the way around.


  5. "A great company with an amazing leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Murad full-time

    Pros

    Amazing product, fantastic team, amazing new CEO and senior marketing leadership, great career growth opportunities, and of course, having the opportunity to work with the legendary Dr. Murad.

    Cons

    It's a company still finding its way after a difficult few years post-acquisition. But with the new senior leadership, it's definitely moving in the right direction!

    Advice to Management

    When in doubt, ask Dr. Murad!


  6. Helpful (11)

    "Pass on this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Murad full-time (More than 3 years)

    Pros

    The founder Dr. Howard Murad is wonderful. Truly kind and inspiring. He’s the only reason this review gets any stars. The products are great but they consistently find themselves a little behind trends. Some changes have been made by the new CEO. She has already implemented a lot more modern approaches to revitalizing the brand.

    Cons

    No work life balance. Days off are spent on conference calls, doing reports and working on other administrative tasks. I haven’t had a Saturday and or Sunday off in almost 10 months!!! Then there is the culture. The brand tries to support a healthy holistic lifestyle free from cultural stress. If you work in the field it’s the exact opposite: from the lack of actual time off to the weekly numbers shaming on team calls. Most executive don’t make it past two years.

    Advice to Management

    The VP just left but the regional management that is left is probably going to keep the same terrible management style in place. Try actually conforming to the brand’s aspirations as far as lifestyle goes for the field. Also quit having HR people leave fake positive reviews. It’s very obvious.


  7. Helpful (3)

    "Thrilled to hear Murad is on The Mend!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in El Segundo, CA
    Former Employee - Marketing in El Segundo, CA
    No opinion of CEO

    I worked at Murad full-time (More than 5 years)

    Pros

    Had the honor of working with some of brightest, hardest-working, individuals in the beauty industry. Most individuals that have worked at this company are warriors and know the meaning of Grit, Hustle, and making things happen. Laziness not tolerated!

    Doctor Murad is a true inspiration who makes himself readily available and approachable. The friendships made in this company are long lasting and a big positive in working here.

    Cons

    A few years back it was toxic, chaotic, and stressful for most that worked there. Management was just not the right fit and because of this, the organization (& BRAND) suffered. AMAZING talent walked out the door finding new homes with beauty companies that truly recognized and rewarded their efforts. Learning it's a new day with the brand and wishing the best for the brand.

    Advice to Management

    Advice to new management is to listen to the employees, reward and compensate them , and the brand will flourish in a happy, positive, environment. Murad employees are extremely loyal to the brand and want to be there a long time!

  8. "Transitional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Murad full-time

    Pros

    +Stable hours/expectations of employee
    +Work/life balance
    +Dog fridays
    +big office

    Cons

    +miscommunication of management and leadership
    +heavy workload/lean teams

    Advice to Management

    +Follow up with employees to make sure everyone workload is managed properly


  9. Helpful (4)

    "It all depends on your expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Murad full-time (More than a year)

    Pros

    I really like the culture there, the new CEO has driven a lot of positive changes and isn’t afraid to do unpopular things that are right for the business. The small company setup allows you to work with multiple different departments. Don’t expect this to be a tech company in terms of perks and you’ll be fine.

    Cons

    Some of the older employees are way too protective of process limiting the amount of change that can be made and causing some of the new employees to become alienated and ultimately forcing them out.

    Advice to Management

    Because this was a previously family run company there are a lot of legacy employees who have been put into roles where they don’t fit. Stop the blame game amongst departments as nothing is fixed by doing this.


  10. "Good CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Murad full-time

    Pros

    Products, people, pay was good

    Cons

    Poor management, lack of structure