Muscular Dystrophy Association Reviews | Glassdoor

Muscular Dystrophy Association Reviews

Updated August 16, 2017
376 reviews

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2.5
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Kristine Welker
4 Ratings

376 Employee Reviews

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Pros
  • Relationships with individuals and families- knowing you are making a difference (in 23 reviews)

  • The families are amazing and you get a lot of opportunities to interact with them (in 15 reviews)

Cons
  • So much employee turnover due in part to poor work/life balance (in 39 reviews)

  • They also expect you to get past gatekeepers (receptionist) to speak to upper management often it doesn't happen (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company with a great mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Charlotte, NC
    Current Employee - Executive Director in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Muscular Dystrophy Association full-time (More than 3 years)

    Pros

    Mission driven, lots of flexibility and great relationships. The families and sponsors are amazing. The company continues to make changes that are beneficial to its employees.

    Cons

    National employees don't always have a good sense of what it's like in the field. Sometimes the cart is ahead of the horse.

    Advice to Management

    Continue in the direction you are going and add additional opportunities for growth within the organization.

    Muscular Dystrophy Association Response

    Mar 23, 2017 – HR Director

    Thank you for your review! We appreciate your feedback and support. We are continuing to move forward with implementing new and improved initiatives to benefit MDA employees. We understand your... More


  2. Helpful (2)

    "administrative assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time

    Pros

    Loved working with clients, loved helping and setting up events. Loved the mission of MDA.

    Cons

    Executive Management on local level was extremely poor. Clique's in the office. Got rid of all the loyal employees who were over 35 years old over a time period of 1 1/2 years. Director constantly threw other employees under the bus so to speak to make themselves look good. Was sad because the employees there did 90% of the work, put in many long hours and were treated like trash.

    Advice to Management

    Hire managers with proven experience. Don't promote newbies that have no managerial skills or experience. Actually listen to your employees. Don't have one set of rules for your favorite employees and another set for others.

    Muscular Dystrophy Association Response

    Aug 15, 2017 – HR Director

    I'm sorry that your experience with MDA was not what you had hoped for. We NEVER want an employee to say that they were treated like trash and encourage anyone that feels this way to reach out to a... More

  3. "Fundraising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Muscular Dystrophy Association full-time

    Pros

    Mission. Families. Ambassadors.

    Cons

    Company has a hard time getting out of its own way. Employees are not empowered. Very siloed organizationally. Constant management shuffles, regional shuffles, etc.

    Advice to Management

    Treat your employees better - stop nickel and diming them. Lift up your teams and encourage collaboration and innovation.


  4. "Fundraising Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Muscular Dystrophy Association full-time (More than a year)

    Pros

    I loved working with our families, great time off benefits

    Cons

    Extreme disconnect between the national staff and the local staff, and extremely unrealistic budgets. For the majority of my time at MDA, we had a HORRIBLE ED - she screamed at everyone, was incredibly unprofessional, and made our office an incredibly hostile workplace. Despite numerous written and verbal complaints to HR, nothing was done, even after the ED took retaliatory action against us. They have taken away every service that was helpful to our families, which makes it extremely difficult to keep families engaged with the mission. The only reason I stayed as long as I did was believing the misguided notion that I could actually help our families. Oh, and as an added bonus - there are no raises given, EVER, not even for cost of living.

    Advice to Management

    Provide services that actually assist families, and stop making them pay out of pocket for services that are advertised as free.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time

    Pros

    Great mission. Always inspired by the strength and positivity of the families we work with.

    Cons

    -Terrible management
    -Company is in dire financial situation
    -Positions and services are constantly being cut
    -Top heavy organization
    -Poor communication from leadership
    -Low morale
    -Overworked staff who is underpaid and not trained enough

    Advice to Management

    Fire some of the EVPs, CEs, National Directors, etc. etc. etc. - people at the top. Get some fresh leadership and invest in your staff.

    Muscular Dystrophy Association Response

    Aug 15, 2017 – HR Director

    We appreciate and agree that you feel our mission is powerful and inspirational for the families we support. I do need to comment that our organization is not in a dire financial situation. We... More


  6. "Best position in a long time!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Employee
    Current Employee - Field Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Muscular Dystrophy Association full-time (More than a year)

    Pros

    The mission, families, Summer Camp and work life balance. We also get half day Fridays in the Summer and long two week holiday time at Christmas which is all paid.

    Cons

    The work is mission driven but some staff are out for themselves and will quit during the busiest time, not caring about the impact to their team or families we are helping.

    Advice to Management

    before making changes in the field review how those decision will impact staff and families. Often these changes are disconnected and appear to not be aligned with our vision.


  7. Helpful (4)

    "It's all about the $$, not the mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Business Development
    Former Employee - Director of Business Development
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time (Less than a year)

    Pros

    Working with families was amazing. Good thing is that I have been able to keep in touch with them.

    Cons

    AWFUL upper management. Executive Director was just as bad and did not support any employees in the office. ED was way to unqualified for the position and was more interested in looking good on a weekly call. Our job is to raise $$$ but not at the expense of being fake to families and donors. Also, donated items are for events, not for the ED to use whenever they want to eat or drink. Horrible place!

    Advice to Management

    Local and regional MDA is only interested in CYA and not establishing trust with their employees. Regional Director was rude as can be and made sexist remarks. Horrible! Horrible was I was treated during my time at MDA! You all should be ashamed of yourselves.

  8. Helpful (2)

    "Very Unprofessional, struggling to find a clear national vision and fundraising success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director
    Former Employee - Executive Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Muscular Dystrophy Association full-time (More than 5 years)

    Pros

    Volunteers and Families are wonderful

    Cons

    Nationally not successful in fundraising
    Cutting services that families count on and need
    Keeps changing National Management
    Treat employees horrible
    Allow a lot of pettiness and bullying
    Not a secure job - people constantly fearing more staff cuts
    Treat temporary employees like garbage
    Constantly bringing in people from outside for National team
    Top heavy at National, not enough people in the field

    Advice to Management

    Pick a vision and stick with it
    Give less power to HR and more to the local managers and directors
    Promote from within more again

    Muscular Dystrophy Association Response

    Aug 15, 2017 – HR Director

    Thank you for your time spent at MDA and contributing to our mission and families. Being a national organization with 90 offices across the country requires their to be a set of standards in place... More


  9. Helpful (5)

    "Love for MDA has Died"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time

    Pros

    The money raised goes towards medical research.

    Cons

    Money, money, money. It's all about meeting budget, securing/chasing money.
    No matter what position you are in, you have very little interaction with the families. If you did want to spend time with the families and volunteer, you can't because you can not exceed 35 hours. I did not feel valued/heard as an employee or family member. I made several complaints about the leadership issues in the office and in the end, that hurt me. Instead of acting as a "no retaliation" work place it was the opposite. Because I spoke up, I was punished. In the course of a year, the office has had 10 employees leave. The day I put in my two weeks they basically said don't bother consider today your last day. The FC put her two weeks in that very same day and they showed zero concern for her departure as well.
    Not all staff members are held to the same standards. Some employees do not dress professionally and are never spoken to. Some employees are always late or missing work, and never spoken to. The ones that do dress nice and arrive on time are treated like garbage.
    Overall, the worst work environment I have ever been a part of. My family will no longer use MDA for any form of service. We will go through Cure SMA.

    Advice to Management

    I have given my advice to management and HR and was punished for it.
    Bottom line, treat your employees better, let them be involved with the families you service.
    The health care side needs serious help! Put more focus on the adults who suffer from the 48 diseases instead of just the kids.
    Get rid of POPs and outdated programs.

    Muscular Dystrophy Association Response

    Aug 10, 2017 – HR

    Thank you for the time you spent at MDA and sharing your concerns. We always enjoy having those close to MDA working with our organization as it is someone who knows first hand the mission and the... More


  10. Helpful (1)

    "fundraising, sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time

    Pros

    fast paced work environment with quotas for accountability

    Cons

    organization has made many cuts to vital health care programs


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