Muscular Dystrophy Association Reviews | Glassdoor

Muscular Dystrophy Association Reviews

Updated February 28, 2017
97 reviews

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Kristine Welker
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97 Employee Reviews

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Pros
  • It's amazing coming to work each day knowing you are making a difference in someone's life (in 22 reviews)

  • The families are amazing and you get a lot of opportunities to interact with them (in 15 reviews)

Cons
  • Work/life balance is nonexistent; your average work week will be 60 (in 37 reviews)

  • They also expect you to get past gatekeepers (receptionist) to speak to upper management often it doesn't happen (in 32 reviews)

More Pros and Cons

  1. Helpful (2)

    "Tough, stressful, and lots of pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraising Coordinator in Charlotte, NC
    Former Employee - Fundraising Coordinator in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time (More than a year)

    Pros

    Enjoyed interacting with the families that MDA serves. There are a lot of great families that helped me to stay motivated.

    Cons

    Lots of pressure to meet goals constantly with little to no support from leadership and management.

    I constantly felt like I was going to be fired if I didn't meet my event goals.

    When I interviewed for the job of Fundraising Coordinator, I was told there wouldn't be any cold calling. After I started, it was about 80% cold calling. If you have a strong sales background, this is the job for you.

    Advice to Management

    Support your employees better


  2. "Still not turning the corner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Muscular Dystrophy Association full-time (More than 5 years)

    Pros

    Mission rich work. Co workers and associates make the job fun!

    Cons

    Still no pay for performance. No salary increases unless you are promoted or you are a C level manager. It's amazing the CEO and others received salary increases while those of us get great performance reviews but no salary increase. Not even a COLA? come on.

    Advice to Management

    if you want to keep staff please provide career path (including administrative) and pay for performance.


  3. Helpful (2)

    "Admin"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Muscular Dystrophy Association full-time

    Pros

    Great mission and great purpose

    Cons

    Salary salary salary salary salary


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Family Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Muscular Dystrophy Association full-time (More than 3 years)

    Pros

    Make a Difference
    Mission Rich Work
    Great Co-workers

    Cons

    Poor Work Life Balance
    Unrealistic expectations
    Work Load unmanageable
    Funds Driven Mentality

    Advice to Management

    Realistic Goal Setting
    Support for all Workers of all levels
    More opportunities for growth and advancement
    Increase efforts on retention

    Muscular Dystrophy Association Response

    Feb 8, 2017 – HR

    Thank you for your candid review and sticking by our mission 3 years now, that’s wonderful! As a current employee you will be happy to know we are working to address some of the advice you shared in ... More


  6. Helpful (2)

    "Lost sight of the mission to help people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time (More than 3 years)

    Pros

    Working with the families is incredible and yet humbling. On paper, you work a 35 hour work week, but the reality is that it's usually far more.

    Cons

    Low pay. Families are denied simple things because of so much red tape. No raises. Too many bosses who know very little about the region they oversee remotely.

    Advice to Management

    Let the people you hired for their talents do the job they were hired to do.


  7. Helpful (3)

    "Great mission..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraiser in Taylorsville, UT
    Former Employee - Fundraiser in Taylorsville, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Muscular Dystrophy Association full-time (More than 3 years)

    Pros

    They offer 1/2 days on Fridays during the summer and completely close everything between Christmas and New Year.
    Fun fundraising events that all staff get to attend.
    Lots of free t-shirts. There's a shirt for every event.
    You get to know some of the best people working with MDA families and you get to spend a week at summer camp.
    79% of money raised goes towards the mission.
    It's a great place to work for a short time.

    Cons

    So much employee turnover due in part to poor work/life balance.
    The national office controls everything and micromanages events from 1 central location without taking into consideration local markets. And local offices can't hold any event without approval from them.
    National office sets unreasonable fundraising goals for offices without giving them the tools to reach those goals. They expect you to pay for travel expenses out of your own pocket and then wait 4-5 weeks to be reimbursed which is sometimes several hundred dollars.

    Advice to Management

    Allow local offices more autonomy so they can plan events. Also, give each office a charge card so they're not always waiting for checks or having to pay expenses on private cards. Also, come up with a better standard for giving raises. There's no incentive to stay with the company long term.


  8. Helpful (1)

    "Good company, nightmare job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer in San Francisco, CA
    Former Employee - Telemarketer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association full-time (Less than a year)

    Pros

    Nice people. Over 70% of the money raised goes the target, regularly putting MDA in the top 10 non-profits.

    Cons

    Cold calling is a nightmare. Telemarketers are asked to lie. If you're OK with routinely telling little fibs to trick people out of money, a quick thinker and don't mind getting yelled at by lawyers, you might thrive here. Turnover rate is hilariously high - the average coworker lasted about six business days. You're expected to raise about $1,200 a day. They fired me (a justifiable termination, I wasn't meeting the quota) but forgot to tell me. I didn't find out until I showed up at the office and people asked, "what are you doing here?"

    Advice to Management

    Not convinced advice will fall on anything but deaf ears, so: Smile and dial!


  9. Helpful (9)

    "Fundraising Coordinator Western Division"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraising Coordinator
    Former Employee - Fundraising Coordinator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Muscular Dystrophy Association (More than a year)

    Pros

    You are encouraged to personally connect with the individuals and families you serve.
    Depending on your position and relationship to management, your schedule can be flexed.

    Cons

    Work/life balance is nonexistent; your average work week will be 60+ hours.
    Lack of access to or availability of resources required to fulfill job requirements.
    Management structure is vague and can cause major communication issues between the district and divisional teams.
    You will be required to use your personal cell phone and resources throughout your employment.
    You will also be required to pay for most travel and many event related expenses (hundreds of dollars at a time) personally with reimbursement averaging 4-5 weeks later.

    Advice to Management

    Elimination of unnecessary middle management positions.
    Overhaul of expense management procedures.
    Update and streamline fundraising events to reflect the current nonprofit market environment. Renew focus on company culture and work environment to curb incredibly high turn over rate.


  10. Helpful (6)

    "Great mission, not employee centered"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Muscular Dystrophy Association full-time (More than 5 years)

    Pros

    The families are getting the help they need. Loved to watch them enjoying summer camp. Benefits were available at a reasonable rate.

    Cons

    Too many chiefs. Low wages, cut backs and lack of employee recognition make for a very unstable and under appreciated career.

    Advice to Management

    Cut upper management, build up the field workers.


  11. Helpful (4)

    "Director of Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I worked at Muscular Dystrophy Association full-time (More than 3 years)

    Pros

    Great cause and families that you work for

    Cons

    Local management of the office.



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