Museum of Flight Reviews | Glassdoor

Museum of Flight Reviews

Updated January 8, 2017
17 reviews

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2.6
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17 Employee Reviews

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  1. "Good place to work if your just young and looking for a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visitor Service Assistant in Seattle, WA
    Former Employee - Visitor Service Assistant in Seattle, WA
    Recommends
    Neutral Outlook

    I worked at Museum of Flight part-time (More than a year)

    Pros

    Hours are always 9-5, so you have time to have a life outside of work. some hot baby sitters usually take kids here to so....theres that.

    Cons

    No way to really move up and not alot of opportunities to get raises. The museum is pretty much never ever closed so don't be surprised if your working on days normal people have off.


  2. Helpful (4)

    "Horrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in Seattle, WA
    Former Employee - Educator in Seattle, WA
    Doesn't Recommend

    I worked at Museum of Flight full-time (More than a year)

    Pros

    Lots of nice airplanes and good co-workers. Usually lots of cute kids running around the place. Fun events on the holidays.

    Cons

    Horrible senior management. They seem to be actively trying to keep people from doing their job. Complete lack of integrity. Lots of suspect things going on and nobody in charge seems to care.

    Advice to Management

    Get rid of the CEO, the COO, and the HR director. Let the people who know their job do their job. Pay people better or the good ones will continue to leave.


  3. Helpful (1)

    "Low pay, but good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook

    I have been working at Museum of Flight full-time (More than 8 years)

    Pros

    Flexible working environment. The people in my department all work hard and work together as a team. The museum is expanding and growing.

    Cons

    Low pay, very little upper movement in positions, very few promotions. If you are lucky, you get a 3% "raise" every year that is really a cost of living increase. If people leave, it is always for a higher salary somewhere else. The museum loses a lot of good people because of this. HR and upper management do not necessarily understand the complexity of some people's jobs in the museum and while upper management makes $$$ the people below them make basically nothing, even in positions the require a master's degree or higher. Benefits are standard, but not great. (A parking lot is not a benefit.) No money for outside classes or seminars. Only very few employees get to attend conferences, workshops, etc. The training that is offered is so basic it doesn't necessarily apply to most people in the museum. (We all know how to use Microsoft Word.) Communication between departments is not always good and great ideas get lost and praise goes to the directors, not the people actually doing all the work.

    Advice to Management

    Please look into the salaries of people not in upper management. They are too low in comparison to other institutions in the area and you are losing good employees because of it.


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  5. Helpful (1)

    "Must be passionate about aviation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Seattle, WA
    Current Employee - Technician in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Museum of Flight full-time (More than 5 years)

    Pros

    Good benefits, lots of access to aviation history, lectures, and artifacts. Most people there are nice and work very hard at their jobs.

    Cons

    Low pay, long hours, and not enough staff to accomplish the goals set out. Most ideas get lost or garbled on the way up the management chain. As a whole, the organization is top heavy. They fail to remove toxic employees in a timely manner.

    Advice to Management

    Planning is paramount; all events, exhibits, programs, education groups, and private bookings need to work together. Make an effort to make salaries more competitive.


  6. Helpful (1)

    "Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great group of people to work with.

    Cons

    Lots of gossiping and talking about employees.


  7. Helpful (1)

    "A few really good people, a lot of drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Beautiful facility. Cool planes.

    Cons

    Toxic work environment, poor pay, out of touch upper (director) management

    Advice to Management

    Transparency and respect for the people doing the actual work would do good things for the organization.


  8. Helpful (1)

    "So much potential but damaged by poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visitor Services Assistant
    Former Employee - Visitor Services Assistant
    Recommends

    I worked at Museum of Flight full-time (More than a year)

    Pros

    If you love aviation this place can be a dream come true! Meet people from all over the world! Listen to the music of jets and radial engines. It is a job that gives you a real opportunity to expand your knowledge and people skills. A great first job for high school kids and people who enjoy aviation.

    Cons

    The sad fact is that there is a sliding scale when it comes to treating people fairly. Part-Time employees are seen as disposable and easily cast away. Employees who are considered favorites are allowed to get away with all kinds of mischief (uniform violations, attendance, cash-handling, etc.) while others work on pins and needles worrying about the direction cash bills are facing. In the Visitor Services department for instance, an employee was giving a written warning by the assistant manager for dressing inappropriately on that person's first offense. The assistant manager did this while wearing a skirt that barely fit the definition of clothing. The amount of backstabbing, double-talk, and outright bullying is as common Seattle rain. Sadly, the Human Resources department is so understaffed and poorly run that little in the way of help is ever rendered to employees who need it most. There is very little in the way of upward mobility and the museum on the whole is dominated by lethargy and battles for private fiefdoms.

    Advice to Management

    Push away from insular thinking. Allow employees to feel safe when voicing opinions. Be more inclusive with all departments.


  9. "Busy and fulfilling"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Museum of Flight full-time

    Pros

    From observing other employees, it seems like good or bad experiences at the museum are often dependent on the department. Although the environment and pace is demanding, I personally love going to work every day and enjoy my co-workers and supervisor.

    Cons

    Benefits could be better; vacation accrual rate is on the low end of the spectrum for professionals in this area


  10. "Educational Interpreter at the Museum of Flight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Museum of Flight full-time

    Pros

    Good pay and flexibility in the workplace.

    Cons

    Be ready to be on your feet.


  11. "Great summer job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Museum of Flight part-time

    Pros

    Easy work, wonderful hours (10-5). Meet the greatest coworkers and visitors from across the world.

    Cons

    Not the greatest pay, essentially being paid minimum. Some not so bright coworkers but only a few bad ones in the bunch.

    Advice to Management

    Careful who you hire to interact with customers on a daily basis and act as the face of the museum. You want to make the right impression. Also, take time to reward hard workers, even if seasonal or merely visitor services (not upper level management).


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