Mutual Trading Reviews | Glassdoor

Mutual Trading Reviews

3 reviews



Recommend to a friend
Approve of CEO
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Noritoshi Kanai
1 Rating

Employee Reviews

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  1. "Good people, very strong Japanese work culture"

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee


    Learn a lot about the Japanese restaurant industry.
    Hear about upcoming products (especially sake), restaurants.
    People are very kind and polite.


    Knowing Japanese is very crucial, would be difficult for those who do not speak the language.
    The location around the office is not exactly in the safest area, but the parking lots and buildings are fine.

  2. "Work hard and smart but brown nosing will get you higher!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Los Angeles, CA
    Former Employee - Outside Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Mutual Trading full-time (More than a year)


    Good place to learn if you don't have experience, nice and friendly people.
    Good benefits for health, vision and retirement plan.
    Business hours are 8am thru 5pm, Monday thru Friday (except for sales staff, they work longer hours).


    Management hierarchy rules where some titles are by inheritance and some it seems by brown nosing only. It shows in their poor performance and judgement along with their frequently changing decision making on how anything should be handled.

    Salaries are the lowest when compared among its peer like Wismettac or JFC.

    Not knowing how to speak Japanese makes it harder to grow or be heard and sales meetings are all in Japanese, even if you don't understand it you have to be seating there listening for almost two hours every Friday.

    The current president is nothing like the one before and some of his AVPs and managers are elitist who have claimed that Japanese DNA is above others.
    They are hypocrites who hire non Japanese to get to their communities because they know they cannot do it as Japanese yet make you feel less for not being Japanese.

    Advice to Management

    Review your "leaders", some are not qualify for their current position and it's not hard not to notice it.

    For instance, people quitting under the same "leader" or lack of a team performance under the same "leader" are no coincidence.
    Interview the people working for them and see what they have to say about those "leaders."

    You are only helping your competitors by keeping such people there who are driving the business down and letting good workers who want to do more leave.
    Some of those "leaders" are a liability for this company too so what are you waiting for? Review your leaders!

    And do you realize that not knowing Japanese is not the same as being dumb?
    If the employee loves the Japanese culture and want to learn it, what else can you ask for?
    And it will help the company to do meetings in English so everyone seating there can learn what's going on there.
    You're paying them to work right? So if they're only seating for two hours without understanding, how is that productive?

    Perhaps some of your leaders don't know English that well so for them meetings are done in Japanese but reality is that they should be the one trained and learn some English, after all, this is the country they want to live in and do business at, right?

    Management needs to upgrade their game, perhaps change some of them. Your image is down regardless on how your sales numbers are. Your meetings are too long and your actions take forever so you're loosing business every day and don't even realize it.

  3. "Good for the long run"

    • Comp & Benefits
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Mutual Trading full-time (More than 10 years)


    Most people including mgmt are really down to earth and tries to make you welcome from day one.
    Best school for such especialized industry (Japanese Food & Beverage)
    Top in the distribution of Japanese food and beverage industry.
    Carries most of the top brands directly from the manufacturers in Japan.


    Technology is behind its time compared to its peer.

    Advice to Management

    Time to upgrade IT, this investment saves more and there are more benefits at the end.