Mutual of America Reviews | Glassdoor

Mutual of America Reviews

Updated October 10, 2017
88 reviews

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2.4
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Mutual of America Chairman, President and CEO Thomas J. Moran
Thomas J. Moran
54 Ratings

88 Employee Reviews

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Pros
  • A great culture that values its people (in 3 reviews)

  • Great health benefits, paid health insurance plus 401K plan (in 3 reviews)

Cons
  • No room for growth, incompetent and insecure managers with no outside work experience, they lie to your face about everything (in 4 reviews)

  • Not much knowledge base within the home office (in 5 reviews)

More Pros and Cons

  1. "Solid company, leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mutual of America full-time (More than 5 years)

    Pros

    Great culture starts with great leadership which MOA has had under Tom Moran and John Greed. It is a company that cares about its customers and employees. The benefits are second to none...just ask any retiree who is enjoying healthcare, 403(b) and a pension. Solid company which provided me an excellent foundation to propel my career. After 5 years at MOA, I have continued to excel based on the amazing experience learning in an environment of unsurpassed customer service, uncompromising values and leaders who care about customers and employees.

    Cons

    Stability sometimes breeds complacency and contempt. EEs who under perform drag morale, performance expectations are not consistent from dept to dept, and thus some talent can get overlooked when it comes to promotions/increases. Many managers do not actively promote their top talent, which should be encouraged.

    Advice to Management

    Identify ways to reward high performers or risk losing talented people while retaining mediocre to low level performers who benefit from the low rate of performance related layoffs


  2. Helpful (2)

    "Stable and opportunity to earn bonus based on performance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Participant Account Executive in Parsippany, NJ
    Current Employee - Participant Account Executive in Parsippany, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mutual of America full-time (More than 3 years)

    Pros

    Stability. Pension and 401(k). Medical Benefits. Company car. Company phone. Expense Reimbursement. Small company. Small amount of reps make for less internal competition. No reason to dislike working for this company.

    Cons

    No commissions. Low base rate salaries. Archaic management. Not much knowledge base within the home office. Older technology makes it difficult to do business.

    Advice to Management

    Modernize payout structure and approved forms of client communication.

  3. Helpful (4)

    "sr accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in New York, NY
    Current Employee - Senior Accountant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mutual of America full-time (More than 10 years)

    Pros

    Yes the benefits are okay.

    Cons

    The managers have not respect for people who have family member that are disable or have health issues. Too much who you know in the company to move up. Also they do not promote people at all. Work you to death. previous person is probably who they like that is why they said that it is good. I would not return work there if they would more money. Waste of company not know technology . It is not true they do fired employees if they cost too much for the company.

    Advice to Management

    All management need to go to management classes. Get rid the senior management been there too long.


  4. Helpful (2)

    "good company for job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Mutual of America full-time (More than a year)

    Pros

    no lay offs, many benefits insurance 401k, company lunch, end of the year bonus

    Cons

    nepotism, low salary, mostly older people work here, few opportunities for young people

    Advice to Management

    its not the 1950s anymore update your company


  5. Helpful (6)

    "Run Away!!!!!!! Slow company, no room for growth, insecure and incompetent managers, not for ambitious people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mutual of America full-time (More than a year)

    Pros

    Work life balance is good most of the time.

    Cons

    No room for growth, incompetent and insecure managers with no outside work experience, they lie to your face about everything. You are promised a promotion by the executives but decision is changed last minute. False promises. HR is a joke, it's role is to look out for managements' best interest. They take no actions to improve the hostile work environment. Boss is always right. No annual raises. Below market salary.

    Advice to Management

    Get ride of incompetent and insecure managers. Stop bullying.


  6. Helpful (1)

    "As corporate as corporate gets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mutual of America full-time

    Pros

    -Decent cafeteria for employees
    -Good amount of time off

    Cons

    -A very sterile and corporate environment
    -Little room for movement within the company
    -Not much to entice employees other than salaries.

    Advice to Management

    Pay attention to your employees that put in effort.


  7. Helpful (6)

    "You are now entering the Twilight Zone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mutual of America full-time

    Pros

    -Some make it out

    Cons

    You have crossed into the Twilight Zone. A working man's worst nightmare: low wages, nepotisim, (very) dated technology, poor management+training, lack of structure+organization, no growth.

    Advice to Management

    Retire.

  8. Helpful (1)

    "Senior Correspondent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Correspondent
    Current Employee - Senior Correspondent
    Doesn't Recommend
    Negative Outlook

    I have been working at Mutual of America full-time (More than a year)

    Pros

    Nice environment, relaxed work structure,

    Cons

    Work is dull, pay is pretty low, movement is limited, nepotism

    Advice to Management

    Pay raise


  9. Helpful (6)

    "Horrible Pit Whole of a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pro was the benefits.

    Cons

    Below par pay and a slave mentality working condition. No room for growth and the if you're not a VP or Sales person you get treated like a no body. Also if you're not a sales person they could care less about your existence. Departments operate as separate entities and not like a team.

    Advice to Management

    Learn how to set a better example for your staff and hire managers who don't sit around and gossip about their staff to other co-workers. Management can use some real leadership training and people skills.


  10. "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in New York, NY
    Former Employee - Senior Accountant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mutual of America full-time (More than a year)

    Pros

    Hours are great for work life balance. The benefits are really good for somebody with a family.

    Cons

    No room for growth in career.


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