Mutual of Omaha Bank Reviews | Glassdoor

Mutual of Omaha Bank Reviews

Updated January 2, 2017
27 reviews

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Full-time Part-time

2.6
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Jeffrey Schmid
12 Ratings

27 Employee Reviews

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  1. "Average work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Las Vegas, NV
    Former Employee - Teller in Las Vegas, NV
    Doesn't Recommend
    No opinion of CEO

    I worked at Mutual of Omaha Bank part-time (More than a year)

    Pros

    Small teams
    Awesome schedule with banking hours
    8 paid holidays
    Delightful coworkers
    Not a lot of terrible customers, mostly older people that already understand banking.

    Cons

    Extremely outdated teller/banking systems. Seems stuck in the 80's or 90's.
    Poor system configuration makes it hard to efficiently make suggestions of products to customers.
    Not a lot of products for customers

    Advice to Management

    Update. Being technologically deficient will fold this company faster than anything.


  2. "Client Support Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Specialist II/Customer Service Representative in Omaha, NE
    Former Employee - Client Support Specialist II/Customer Service Representative in Omaha, NE
    Approves of CEO

    I worked at Mutual of Omaha Bank full-time (More than 3 years)

    Pros

    Bank management was very supportive and helpful

    Cons

    Was forced to work non-bank customer service for CondoCerts

    Advice to Management

    Hire or post positions for new roles don't force employees to take on responsibilities outside of the roles they were hired for.


  3. Helpful (1)

    "Business Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Lending in Houston, TX
    Former Employee - Commercial Lending in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mutual of Omaha Bank full-time (More than 3 years)

    Pros

    There are none. I am being serious. I cannot name one

    Cons

    Management is in disarray. They are the most pathetic people I have ever worked for in my entire career. It's all about them and not the employee

    Advice to Management

    Grow up and treat people the way you want.to treated.


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  5. "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mutual of Omaha Bank full-time

    Pros

    I can't really think of many pros. I guess the pay could be worse, but not much. Location wasn't too bad, right off the freeway.

    Cons

    Unqualified managers, disrespectful to employees. They lie right to your face as if you're too stupid to see right through them.

    Advice to Management

    Really take a look at the people heading certain departments. They let good people go...keeping ones that do a poor job and can't make it to work on time. Unfortunately because certain managers are habitually late, they don't know a lot of what goes on.


  6. "Love the customers and the Tempe Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Mutual of Omaha Bank (More than 5 years)

    Pros

    Maintaining relationships and developing new relationships creating loyalty is my strong points. This position rewarded my talents.

    Cons

    Very Political Organization that tends to value management over the team members.

    Advice to Management

    Listen to the team members and take action.


  7. "Good, stable bank"

    Star Star Star Star Star
    Current Employee - Vice President in San Bernardino, CA
    Current Employee - Vice President in San Bernardino, CA

    I have been working at Mutual of Omaha Bank (More than 3 years)

    Pros

    Work-life balance, stable, personable leadership

    Cons

    Locations, training, opportunity, new accounts platform


  8. "People committed to Customer Satisfaction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Tempe, AZ
    Former Employee - Project Manager in Tempe, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Mutual of Omaha Bank full-time (More than a year)

    Pros

    Mutual of Omaha Bank has a pool of legacy talent, with a strong commitment to customer satisfaction.

    Cons

    Unclear overall strategy create inefficiencies as program priorities are constantly overturned. High turnover for a conservative banking environment.


  9. Helpful (1)

    "Great people to work with, but horrible upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Rancho Cucamonga, CA
    Former Employee - Business Banker in Rancho Cucamonga, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers, schedule, branch management, that's about it

    Cons

    Massive layoffs, disorganization as to future growth

    Advice to Management

    So many layoffs and closures that it seems as though they don't know where the company's focus should be. Perhaps growing pains, but needs a better level of communication and respect towards employees.


  10. Helpful (1)

    "Great location, great co-workers. Terrible, outdated policies and procedures constantly changing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mutual of Omaha Bank full-time (More than 3 years)

    Pros

    Location, my co-workers. Nice working environment. CEO very friendly.

    Cons

    Terrible insurance benefits which is ironic since the bank is owned by an insurance co.
    Constantly changing procedures and if you need to call and ask about a procedure, you're bound to get different answers. Needs alignment to consistency. No room at all for career advancement.

    Advice to Management

    Update your software. Old school bank needs improved technology and better communication to your branch personnel. Head office, HR, back office all out of state and needs to be more pro-active with branches.


  11. "Mutual of Omaha Bank is "ok". Not great, but not terrible. Decent ethics, but fuzzy long-term strategy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mutual of Omaha Bank full-time (More than 5 years)

    Pros

    Most of the people I work with are friendly and pretty good at what they do. Many of our buildings/facilities are nice and well-kept.

    Cons

    There's awkwardness between the "Omaha" contingent and other locations in the east or southwest. Employees not located in Omaha are at a disadvantage in communication and exposure to decision-makers.

    Advice to Management

    The executives need to be united in their communication and approach with middle management. Changing the entire org structure every 12 - 24 months creates confusion and mistrust.


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