Mutual of Omaha Reviews in Omaha, NE | Glassdoor

Mutual of Omaha Omaha Reviews

Updated September 8, 2017
121 reviews

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Omaha, NE

3.9
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James T. Blackledge
39 Ratings

121 Employee Reviews

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Pros
Cons
  • Downsides are that they are slow to change (in 7 reviews)

  • Impossible to have work/life balance (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Omaha, NE
    Current Employee - Claims Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (Less than a year)

    Pros

    Family atmosphere. Management is clear with expectations and wants to see their employees succeed. Performance based raises and bonuses allow the employee to feel appreciated and gives something to work towards

    Cons

    Outdated building and needs more opportunities to work from home.

    Advice to Management

    Keep working towards innovation and moving towards all electronic communication. Allow more PTO and vacation time and work from home opportunities in the beginning as the company is setup to do so it just makes sense to allow work from home from day one.


  2. Helpful (1)

    "Sr Business Systems Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Consultant and Lean Leader in Omaha, NE
    Current Employee - Senior Business Systems Consultant and Lean Leader in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than 3 years)

    Pros

    relaxed and casual environment, adjacent to midtown crossing restaurants.

    Cons

    too relaxed. Most people are just trying to hold on long enough to get to retirement and won't change. Because everyone has been there for 20 + years there is no room for career growth.

    Advice to Management

    actually manage instead of trying to micromanage the work.

  3. "SSC Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSC in Omaha, NE
    Former Employee - SSC in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mutual of Omaha full-time (More than 3 years)

    Pros

    Great benefits working with great people and they were flexible to work with

    Cons

    I was unable to get achieve the goals that were set up .


  4. "Associate Adminstrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Associate in Omaha, NE
    Former Employee - Administrative Associate in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mutual of Omaha full-time (More than 5 years)

    Pros

    Security, good people to work with, benefits

    Cons

    Large company, impersonal, old school business


  5. "LTD Claim Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Claim Specialist in Omaha, NE
    Current Employee - LTD Claim Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than a year)

    Pros

    Pro family work atmosphere. Good work/life balance. Job security.

    Cons

    Below market salary. Not enough vacation hours. No HSA for health insurance.

    Advice to Management

    Offer in-house training for development in other roles within the department and outside. Be more involved in career development vs being just a job. Please offer a student loan repayment program for employees who already have a degree as this is a growing trend. This would make employees for life!


  6. Helpful (4)

    "Family Oriented, Many Opportunites, Customer Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Omaha, NE
    Current Employee - Claims Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than a year)

    Pros

    Mutual of Omaha has an excellent benefit plan through Aetna, offers vacation time that rolls over each year, PTO, flexible hours and scheduling, energetic and passionate team leaders, customer focused

    Cons

    Using vacation time may be difficult around the holidays depending on your department and/or team. Plan in advance!

    Advice to Management

    Continue being compassionate and using our mistakes as opportunities for growth. I've never been shamed for an error and always appreciate an honest conversation about how to improve


  7. "Rewards incompetence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Mutual of Omaha full-time (More than 10 years)

    Pros

    There is covered parking at a decent price.

    Cons

    So many incompetent people get rewarded. Hard work and innovation are not valued. It is like dealing with 5 year olds. Management does not care what you think as an employee, but if someone does not get what they want, whiners are rewarded. The management is all about not offending anyone, not about productivity. It is not a matter of being polite one professional because you can still get in trouble if someone complains because they did not get what they wanted. Others can be rude to you, that's seems to be OK with your manager. But if someone lies to you to cover a mistake they made, you will be expected to look into the issue further so that that person will not complain to their manager. Very dysfunctional environment.

    Advice to Management

    They do a lot of lip service, but really do not listen to the employees. All kinds of money wasted on programs to create a better workplace, and everyone just goes through the motion to not come across as not being on board. Most times people use the situation to manipulate people rather than actually try to improve the working processes. A lot of show, but no go.

  8. "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Specialist in Omaha, NE
    Current Employee - Senior Marketing Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than 10 years)

    Pros

    With 34 years of service with Mutual of Omaha in multiple areas over the years. I absolutely love my job and teammates. My management is always willing to listen to new ideas.

    Cons

    Need more modern facilities. Although the current building is an icon in the city of Omaha.


  9. Helpful (1)

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Omaha, NE
    Current Employee - Business Systems Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than a year)

    Pros

    Customer first company that also cares about its employees. Really great benefits, and is overall a pretty great place to work. The culture from the top down has started to change in recent years to more of a new age culture (casual dress code).

    Cons

    Some aspects of the company are a little outdated. The building is old and could definitely use some renovations.

    Advice to Management

    Continue to push the culture changes and company values. A lot of people are still working that were here when things were different, and there is push back, but most of the company believes in where we are headed.


  10. Helpful (1)

    "Conservative, Family-Oriented Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Omaha, NE
    Current Employee - Marketing Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (More than 3 years)

    Pros

    Great benefits: they offer crazy cheap yoga classes ($20 for 12 classes), they match 6% of your 401k (and an additional 2% even if you don't have a 401k set up). Hours are can be flexible; you can choose when you come in and leave for your 8 hour day. We get typically 5-7 days of personal time a year, that can be used for sick days, appointments, or vacation, and that is on top of our vacation time, which you can accumulate up to 136 hours a year when starting out. Career-wise, there is so much opportunity at our corporate headquarters. You can start out in one field, and switch to a totally different field if you prove your worth.

    Cons

    Slow to change, health insurance can leave you paying a lot out of pocket, caters much more to the older employees. It's headquartered in Omaha, and all the other offices around the country are for sales only.

    Advice to Management

    Support and nurture your employee's career trajectory.


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