My Pillow Reviews | Glassdoor

My Pillow Reviews

Updated June 21, 2017
9 reviews

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2.4
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Michael J. Lindell
1 Rating

Employee Reviews

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  1. "Awesome place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at My Pillow part-time

    Pros

    Great pay for a retail job
    Sales experience that can propel you into the future
    For students, can do homework at work

    Cons

    Dealing with rude customers, but that's the norm for retail


  2. "Do not get involved with My Pillow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WAH Sales Representative in Duluth, MN
    Former Employee - WAH Sales Representative in Duluth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at My Pillow part-time (More than a year)

    Pros

    Work from home. Around the holidays you can make decent money, as at home sales rep are paid only commission.

    Cons

    Upper management is very unprofessional, their emails are filled with spelling and grammar errors and I frequently got emails that contradicted emails send just before. When I emailed for clarification of the opposing directions, no one got back to me. Ever. Even with repeated phone calls and emails. The last few months, business slowed down to almost nothing for me, every time I logged on there were zero calls. I called and emailed asking if there was a glitch in the system that calls weren't being routed to me, or if it was just very slow. Never got a reply. Then I was sent a form email letting me go because of inactivity! I was on almost every day! There were no calls! Very frustrating. Also it seemed that My Pillow is very shady on the way they want you to handle customers and what they want you to say about certain topics, for a company that is supposed to be Christian it seems weird to send emails saying to be deceptive to customers.

    Advice to Management

    Don't just hire family and friends to run your company, they seem very uneducated and unprofessional and they don't handle the business well.

  3. "Good product, terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at My Pillow full-time (More than a year)

    Pros

    Good pay and guaranteed hours.

    Cons

    Management favors family, no drug testing so workers are sketchy and untrustworthy.


  4. "Good team but horrible upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at My Pillow part-time (More than a year)

    Pros

    Pay was good
    Down time to work on homework
    Had a amazing store manager

    Cons

    No communication with upper management.
    We ran into constant problems and they were never addressed and was ignored by upper management.
    Upper management only feels there is only one way to sell their product and won't accept your sale techniques.
    Upper management focus more on little drama than real problems.
    When talking to upper management you feel like you are talking to a 5 year old.
    The upper management always act like they have no idea what they are doing.
    Positions are made up for people in upper management that have no real purpose.
    Upper management treats their employees like crap.

    Advice to Management

    Listen to your employees because they are the ones that truly see if your techniques work in the store. Communicate to the stores and address their problems. Don't just act like you care about a problem when you are there but ignore our phone calls after you leave so you don't have to address the problem. And don't walk in a store and treat all the employees like they are crap.


  5. "Production Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Chanhassen, MN
    Former Employee - Production Supervisor in Chanhassen, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at My Pillow (Less than a year)

    Pros

    Generous wages scale for management positions. Fast paced environment. Friendly co-workers. Company is in the process of expanding, so there are lots of challenges to accomplish that goal.

    Cons

    Communication of expectations for management needs work. Production goals can change with little or no warning. Enforcement of shop rules is sometimes met with opposition of upper management.

    Advice to Management

    Work on improving communication with middle management. Keep management goals clear and work on ways to achieve those goals. Support each other.


  6. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Sales Representative in Carver, MN
    Current Employee - Customer Sales Representative in Carver, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at My Pillow (Less than a year)

    Pros

    Very acommodating to life/work balance. For the most part stress free.

    Cons

    Pay is low with no oppurtunity for raises, disorgainzied with poor communication between management and employees.

    Advice to Management

    Managment needs to promptly get back to employees when asked upon.


  7. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Burnsville, MN
    Former Employee - Sales Associate in Burnsville, MN
    Recommends
    Neutral Outlook

    I worked at My Pillow part-time (Less than a year)

    Pros

    Love the product believe in the product it works and it's worth every penny it costs and the results speak for themselves plus it is the last pillow you will ever need

    Cons

    Upper management, executiver retail manager, consistently violated labor laws and privacy laws and makes it difficult to keep the job

    Advice to Management

    Remember that many people have so many varieties of selling techniques that they use and not to assume an employee is not working because they aren't doing what you would do to sell. Not everything works for everyone

  8. "assembly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at My Pillow full-time

    Pros

    Good starting pay
    Lots of room for work
    Easy work

    Cons

    Constant work
    Can get really fast


  9. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Minneapolis, MN
    Former Employee - Sales in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at My Pillow full-time (More than a year)

    Pros

    -PTO and benefits for full time
    -Flexible schedule (depending on the manager)
    -I had an awesome manager and co-worker
    -Relaxed work environment

    Cons

    -Almost everyone that works in the home office is either friends or family of the owner (causes many problems)
    -Upper management is quick to pass off the blame to those who are below them
    -Upper management is 'always right'
    -Lack of communication everywhere!
    -I did receive a pay cut (and I was the top seller a few times throughout the year...)
    -No respect, or acknowledgement from upper management unless you do something wrong
    -No support from upper management
    -Rude customers are the norm
    -They are penny pinchers which often led to short staff
    -My paycheck, and my co-worker's paycheck, was often shorted hours and commission
    -Empty promises from upper management about promotions
    -I worked there for over a year and raises were unheard of
    -The company is currently involved in a couple lawsuits which is never good
    -Outdated store that they were too cheap to fix and upgrade
    -Upper management is quick to write anybody up, even if you were following the company's policies
    -Overall very unorganized and they have no idea what they are doing when it comes to running a good company.. all they want and see is $$$

    Advice to Management

    -Listen to your employees
    -Stop hiring family and friends, it just causes problems
    -Don't treat your employees like crap because they will leave!
    -Overall have more respect for your employees, and pay them for what they are worth