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MyEyeDr.

Engaged Employer

MyEyeDr.

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MyEyeDr. Reviews

2.6

30% would recommend to a friend

(1121 total reviews)

CEO Sue Downes

Sue Downes

32% approve of CEO

Ratings by category

3.2

Diversity & Inclusion

2.7

Work/Life Balance

2.7

Compensation and Benefits

2.6

Career Opportunities

2.4

Culture & Values

2.3

Senior Management

Ratings distribution

5 stars

20%

4 stars

13%

3 stars

21%

2 stars

18%

1 star

29%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good pay is about all(in 53 reviews)
  • "great benefits some of your co workers are a joy to work with(in 48 reviews)
  • "The people you work with are great(in 42 reviews)
  • "Sharing the misery with some great coworkers(in 26 reviews)
  • "incentive plan and good bonuses(in 15 reviews)
Cons

Ratings by Demographics

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Found 1,121 of over 1K reviews

Updated Dec 4, 2023

    1. 5.0
      FEATURED REVIEW
      Jul 11, 2023
      Anonymous Employee
      Current Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love the people I work with on a daily basis and I have the best team. People ask what I love about my job or what keeps me here and it truly is the people. Everyone is on the same team and working towards the same goal. It's also very rewarding to see all of the internal promotions of associates and our commitment to their career paths. For me personally, I have an amazing leader and peer group. And having come from a retail environment, I am loving that I have the balance where I am able to see my family as well as live a healthier life.

      Cons

      We have the same challenges you will find with any company like accountability and performance standards. We have high standards and want to be a successful thriving profitable company which some do not want. We are a growing company so we have a fair amount of change-working here you do need to be flexible & adaptable along with willing to change. We could use more collaboration across functional departments, the Home Office, and the Field but that is a focus as we build out the organization. Our one con would be our benefits as we need to work on those.

      1. 5.0
        Oct 5, 2023
        General Manager
        Current Employee, more than 5 years
        Charlotte, NC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Love the staff and doctors. Uppers are super friendly

        Cons

        Over worked and push KPIs that are not in reach

        1

        Hello! Your feedback means a lot to us, and we're glad to hear your experience with associates, ODs and upper management has been positive! Let's chat offline to discuss your associate journey and address concerns or any additional questions you may have. Please don't hesitate to reach out, I can be reached at meghan.byrd@myeyedr.com - chat soon! -Meghan

      2. Join the MyEyeDr. team
        See Our Latest Jobs
        1. 1.0
          Dec 2, 2023
          Optometrist
          Current Employee, more than 3 years
          Tallahassee, FL
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Benefits Pay They let you practice however you would like

          Cons

          Company has definitely changed in the last 3 years. Focus for management has become more and more about KPIs and less about the good of the patient. They keep pushing for more but with less staff or backup. They preach for the doctors to be the leaders of the practice but when we make suggestions on how to improve the business our ideas go on deaf ears.

          1. 2.0
            Oct 3, 2023
            Eyewear Consultant
            Former Employee, more than 1 year
            Morrisville, NC
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Commission... if you are sales minded this can be a good chunk of chance Some good people to work with Can have good upward growth, they do promote from within a good amount

            Cons

            This is a business, and they should value making money I don't disagree there. But it is ALSO health care. Emphasis on same day solutions often ends with patient dissatisfaction. Expect people to get frustrated with you, and no guidance from management on troubleshooting issues. Office drama, every location I was farmed out to had it's own drama. People are bullied out of office on a whim. And any actual issues with coworkers results in management using the same bullying strategies rather than actually solving an issue. Understaffing resulting in pressure to work through breaks and extended hours District and regional managers for this area do Not view female employees as highly as male coworkers and managers. They will nit pick and talk down to you noticably more.

            2

            Hello, and thank you for your honest feedback. We're committed to taking your feedback seriously and work to address any concerns you may have. Please feel free to reach me at meghan.byrd@myeyedr.com to discuss your experience further. -Meghan

            1. 3.0
              Dec 4, 2023
              Optometrist
              Current Employee, more than 3 years
              Alexandria, VA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              close to home for me

              Cons

              poor sick leave, maternity leave. very money greedy, patient care is the last thing on their mind. poor work/life balance

              1. 3.0
                Jul 29, 2023
                General Manager
                Current Employee, more than 10 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Field associates are fantastic to work with and care about what they offer patients. Most give over 100% daily and appreciate team members that do the same. Feels like family in the offices.

                Cons

                Numbers, no direction on where we are going, and not the same as it was when other executive leaders were in charge. Its a job now and not a career. Hard to grow with the company now. Many new higher-ups do not know our culture and often do not understand the optical verbiage but can make decisions based on experience in unrelated industries.

                5
                1. 1.0
                  Jun 20, 2023
                  Doctor
                  Current Employee, more than 5 years
                  Vienna, VA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Fervently embraces cost containment, payroll management, pro bono manager retention and employee alignment. This is especially true for those observing a practice acquisition, transitioning, onboarding, office integration and eventual downsizing by the parent LLC. Read up on basic economic concepts in order to understand why MED does what it does. Especially do this between TicToc videos and Facebook if you are on the clock reading this. Become exceptionally familiar with the concept of marginal employee productivity before airing grievances while being overfed and understaffed because I am sure this is how Goldman Sachs successfully built their company - and ate and swallowed yours. KPI tracking and efficient employee productivity without sacrificing significant capital outlay has immensely aided margins. MED excels at maximizing profit for owners, shareholders and organized optometry with an unparallelled can-do attitude by leveraging and enhancing an extrordinary debt to equity ratio and by making significant and noteworthy contributions to a lean labor market.

                  Cons

                  Owned by Too Big to Fail, they are Capital Vision Partners and not Employee Vision Partners for a reason - so get off your phones and interoffice chats and instead of complaining, please consistently do your jobs. Google Andi Owen. Your CEO isn't THAT bad.

                  6
                  1. 3.0
                    Nov 17, 2023
                    Eyewear Consultant
                    Current Employee
                    Greenville, SC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Nice schedule with no weekends

                    Cons

                    Pay sucks, less than 3% raise each year. Doesn’t count for inflation

                    1

                    Hello, and thank you for your honest feedback. We're committed to taking your feedback seriously and work to address any concerns you may have had during your associate journey. Please feel free to reach me at meghan.byrd@myeyedr.com to discuss your experience further. -Meghan

                    1. 4.0
                      Nov 3, 2023
                      Revenue Cycle Lead
                      Current Employee
                      Vienna, VA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      I've been able to be promoted multiple times over the years. At the home office, there's a strong culture of work life balance and great camaraderie among the team.

                      Cons

                      The higher up in the company you go, the more political and less transparent the culture becomes

                      Hello - we appreciate you taking the time to submit your feedback about your Associate Journey so far with MyEyeDr.! We love to hear about your growth and work life balance while being part of the MyEyeDr. OneTeam. I'd love to be able to chat more about your additional feedback. Whenever you have time to chat about your growth experience, I can be reached at meghan.byrd@myeyedr.com - thank you! -Meghan

                      1. 5.0
                        Nov 16, 2023
                        Lab Technician
                        Current Employee, more than 1 year
                        Alexandria, VA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great leadership, Training and pay

                        Cons

                        obscure hours and working with insurance

                        Hello! Thank you for your feedback and being part of our impact for our patients and associates alike! We are OneTeam - if there is any additional feedback you'd like to share, please don't hesitate to reach out to me at meghan.byrd@myeyedr.com. -Meghan

                      Viewing 1 - 10 of 1,121 Reviews
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                      MyEyeDr. Reviews FAQs

                      MyEyeDr. has an overall rating of 2.6 out of 5, based on over 1,128 reviews left anonymously by employees. 30% of employees would recommend working at MyEyeDr. to a friend and 29% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, MyEyeDr. employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at MyEyeDr.. This rating has decreased by -3% over the last 12 months.

                      30% of MyEyeDr. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MyEyeDr. 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at MyEyeDr. to be management, career development, benefits and the cons to be culture, senior leadership.

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                      Glassdoor has 1,128 MyEyeDr. reviews submitted anonymously by MyEyeDr. employees. Read employee reviews and ratings on Glassdoor to decide if MyEyeDr. is right for you.