Mystic Lake Casino and Hotel Reviews in Prior Lake, MN | Glassdoor

Mystic Lake Casino and Hotel Prior Lake Reviews

4 reviews

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Prior Lake, MN

3.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Edward Stevenson
0 Ratings

4 Employee Reviews

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Pros
  • Great benefits, great people, Community cares about their employees (in 10 reviews)

  • Benefits are good, that's the only thing that help (in 5 reviews)

Cons
  • being 24/7, there were plenty of unappealing personalities (in 6 reviews)

  • Be ready to be mandated for every single holiday and "special" event with no time and a half or holiday pay (in 5 reviews)

More Pros and Cons

  1. "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casino Dealer in Prior Lake, MN
    Current Employee - Casino Dealer in Prior Lake, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mystic Lake Casino and Hotel (Less than a year)

    Pros

    Tips are OK,
    a little bit above industry average

    Cons

    You start as a part time and might take some years to become full time.


  2. Helpful (4)

    "Boring job that you had to "look" busy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Service Specialist in Prior Lake, MN
    Former Employee - Slot Service Specialist in Prior Lake, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mystic Lake Casino and Hotel part-time (More than 3 years)

    Pros

    I worked there while going to college. I was able to work on Friday and Saturday only. It paid for school supplies.

    Cons

    They would not let you talk to your coworkers. They treat their employee like children. Too many clicks and unprofessional management.

    Advice to Management

    Grow up!


  3. Helpful (2)

    "If you work only for the benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Prior Lake, MN
    Current Employee - Cook in Prior Lake, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mystic Lake Casino and Hotel full-time (More than 3 years)

    Pros

    Health benefits and paid time off.

    Cons

    Kitchen management is terrible and egos are HUGE. Food is overprocessed and not something someone passionate about food could take pride in.


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  5. Helpful (1)

    "Valet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation-Valet in Prior Lake, MN
    Current Employee - Transportation-Valet in Prior Lake, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mystic Lake Casino and Hotel full-time (More than 3 years)

    Pros

    Great pay and keep your own tips and a great incentive. Friendly co-workers...at times, enjoyable environment.

    Cons

    Crap set hours and cannot switch due to stupid management rules. Can be slow at time. Always working on holidays. Excessive abuse of rules by supervisors and management at times.

    Advice to Management

    Quit making up new rules to further upset your employees.


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