NAAFI Reviews | Glassdoor

NAAFI Reviews

Updated Jun 30, 2019

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3.4
60%
Recommend to a Friend
65%
Approve of CEO
NAAFI Chief Executive Reg Curtis  (no image)
Reg Curtis
5 Ratings
  1. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at NAAFI

    Pros

    Its a great place to work at

    Cons

    There are not any cons

    Advice to Management

    Keep doing what you are doing

    NAAFI2014-11-17
  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Kabul
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAAFI full-time for more than a year

    Pros

    Treated well, fed for free.

    Cons

    Wages not the best & away from family

    Advice to Management

    Keep doing what you’re doing

    NAAFI2019-06-30
  3. "NCS"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NAAFI for more than 10 years

    Pros

    You go all around the world with the navy and get paid for it.

    Cons

    Away from family and friends far too much and for long periods. Work/home balance non existent. Living conditions not good, small space. Salary could be a little higher considering you hardly see your family and friends. Not a job if your married. if you're young free and single ok.

    Advice to Management

    Look after your employees and listen to what they are saying.

    NAAFI2017-03-21
  4. "Customer Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NAAFI full-time

    Pros

    Free accommodation, taxfree wages, alcohol, cigarettes, opportunity to serve the British Forces in different locations across the world, varied jobs throughout the company to learn from, plenty of opportunities to gain extensive knowledge of just about any customer service career

    Cons

    Accommodation can be really good or really bad depending on where you are based, very clicquey, training has lapsed severely over the years, difficult to get promoted

    Advice to Management

    The good old days were great, shame its coming to an end

    NAAFI2016-06-28
  5. "None"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leaure Manager in Rosyth, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NAAFI full-time for more than 10 years

    Pros

    Worked in great places all Over the world, it's a shame the company don't have any sites left in the uk.

    Cons

    The troops coming back from Germany and not been told by head office. Then having to open up 3 bars and fast food shop. With hardly any stock.

    Advice to Management

    None

    NAAFI2016-02-07
  6. Helpful (2)

    "Run and staffed by retards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    CSA in Gütersloh
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NAAFI for more than 8 years

    Pros

    live in free on the camp where I work

    Cons

    Employ useless people as managers who are "friends" but cannot do ANYTHING. People who can do the job get passed over. Wages are bad- they bang on that we dont pay tax, but 39hours a week and open every day of the year gets you £13500. Staff include thieves, drunks an people who are in incestuous relationships - you couldn't make it up.

    Advice to Management

    Learn how to manage and stop picking on staff who work, instead of lazy drunks because they are youre friends.

    NAAFI2016-02-27
  7. "Serving to Serve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Darlington, North East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NAAFI full-time for more than 5 years

    Pros

    Good benefits and variety of employment roles

    Cons

    limited promotion opportunities career progression

    Advice to Management

    Nil

    NAAFI2015-12-28
  8. "Loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Assistant in Darlington, North East England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NAAFI for less than a year

    Pros

    The management in this company is great. There is an unbelivable amount of opportunities to progress your career or even just travel as part of your job. You get to meet some amazing people.

    Cons

    I worked with some not very nice people during my role.

    NAAFI2015-07-22
  9. Helpful (1)

    "Worse company where anyone could work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NAAFI Staff in Paderborn
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NAAFI full-time for more than 5 years

    Pros

    You get paid on time and arranging holiday time is easy. Apart from the reward you may feel from actively helping and providing a service for the British troops abroad, that's about it.

    Cons

    Management is useless. The general way of promotion does not reflect a persons hard work or relationship with the customers but, to word it politely, by how much you are willing to suck up to the management. I watched many hardworking and very competent staff overlooked for promotion for sometimes new inexperienced and unprofessional people who just happened to be related or married to another manager. The hard... workers they reward by giving the extra work caused by this new managements inability to do their job.

    Show More

    Advice to Management

    Employ people who know how to do the job and reward them rather than overwork them. Then maybe you'll actually gain a decent reputation as a company.

    NAAFI2014-10-30
  10. Helpful (1)

    "A great organisation where you serve troops serving in difficult circumstances - led by poor directors."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at NAAFI

    Pros

    Self fulfilment - devlop a 'can-do' attitude Possible with commitment to progress as far as you want to go Opportunity to visit parts of the world that are not usually on anyones to-do list

    Cons

    Very poor at listening to staff - pretend to do employee surveys and when they say it as it is scrap the process Every Operating Board Member thinks they have to rubbish whatever their predecessor did - and promise they'll improve things (which they rarely do)

    Advice to Management

    Stop thinking that you are the greatest gift to management and listen to the staff at all levels. Also stop the witch hunts - where you get rid of experience because it doesn't agree with you or your methods

    NAAFI2012-05-09
Found 11 reviews